Guest Services Customer Service
Resume:
VD VENUS
DEW
Customer
Service
Champion
Atlanta GA 30311
*****.*.***@*****.***
Key Skills
Professional Experience
September 2017 -
June 2023
Hospital Tower Ambassador
Emory Advanced Pro Services, Atlanta, GA
Guest Services
Selected for this new role to assume direction over strategic guest services of all levels Patients, Guest, and/or Visitors entering the facility for specific areas of knowledge within the Emory Hospital and/or Clinics and Valet Locations. Proven ability to communicate with individuals of diverse backgrounds ranging from patients, visitors, families, and elderly to elected officials. Effective Listening of guest and patient complaints regarding personal and commercial issues to deliver an effective proactive solution and/or level of appropriate comfort
September 2016 -
September 2017
Cashier/Dispatcher
Advanced Pro Services, Atlanta, GA
Handling overflow daily Cash and credit transactions, cash drop reports, answering incoming and outgoing calls. Providing specific knowledge of areas and direction within Hospital Clinic upon request. Issuing keys to valets upon departure of each vehicle in rapid paced motion. Answering phones incoming and outgoing calls.
July 2023 - May
2024
Uber-UberEATS Driver
Uber/DoorDash, Atlanta, GA
Greet passengers with a smile politely asking if need special requests.
Education
Associate in Business Administration
Liberty University, Lynchburg VA September 2024 - December 2026 Accomplishments
Infant Care Specialist
June 2020 July 2021
Human Development-ChildCare Provider Training
10 years experienced as a talented high-
energy Customer Service Ambassador
with a proven reputation of driving
performance and dramatic growth. Excels
at executing in the interactive space to
elevate the customer satisfaction, gain
market share, and increase revenue. Top
performer opportunity and stellar
leadership exposure in a matrix
organization and on cross- functional
teams.
Customer Service
Articulate
Dedicated
Determined
Analytical
Dependable
Establishing an excellent role of performance of leadership and collaboration for Emory Valet APS providing a having built relationships in honor of positive recognition given expressions of satisfactory feedback from Guests, Staff and Management
Contact this candidate