Business Administration Nursing Assistant
Resume:
Phone
Email Address
**************@*****.***
Senior Care
Dementia Care
Team Leadership
Strategic Planning
Performance Management
Budget Oversight
Policy Development
Care Coordination
Staff Monitoring
Health Monitoring
Emotional Support
Conflict Resolution
Staff Training
Record Keeping
Mobility Assistance
Spiritual Support
Communication Skills
CNA
First Aid
Degree in Business Administration
and Management
Equivalent to completing a
Bachelor's degree in
Business Administration and
Management in the United
States
Year: 2014-2017
I'm a dedicated Manager, caregiver and Certified Nursing Assistant with a strong background in both healthcare and business administration and management. My passion lies in providing compassionate, holistic care that respects each resident’s dignity and individuality as well as consistently reaching out to the goals set by my employer. I bring extensive experience in managing, leading and mentoring caregiving teams, coordinating complex care needs, creating and nurturing environments for those facing diverse health challenges, homeless, poor and marginalized. With a deep commitment to emotional support and patient advocacy, I prioritize in fostering a safe, respectful, kind and compassionate environment. My leadership approach of over 16 years in leadership roles balances empathy with strategic oversight, ensuring that every aspect of care meets high standards and genuinely enhances residents' quality of life. Work History
Resident Engagement Manager
BaileyBoushay House Virginia Mason Healthcare— Seattle WA July 2024 – Current
To make decisions and overseeing the day to day running of the department as a manager.
To chair staff meetings.
To coordinate staff, resident and plan daily operations ensuring that residents are engaged fully in the activities they enjoy doing
To recommend, promote, discipline and approve performance contracts of staff
Ability to formulate and implement records and manage policies within institutional, legal and regulatory frameworks.
Collaborating with other departments to ensure residents are satisfied and well cared for
Support patient transitions by ensuring new patients adjustment easily at Bailey- Boushay house
Ensuring residents are accorded all the dignity and respect they deserve at all times
Coordinate with healthcare teams to provide consistent care that met each patient’s unique needs and medical conditions.
Developed rapport with patients, their families fostering a nurturing environment and providing companionship to enhance quality of life. Supervisor Resident Engagement Team
The Hearthstone — Seattle WA
January 2024 – current
Encourage resident to participate in creative activities such as music, piano classes, craft, art classes, themed dinner parties About me
Rose Claire Auma Nanjira
Skills and Expertise
Contacts
Professional Certifications
Education Background
Diploma in Business
Administration and Management
Equivalent to completing a
vocational diploma in
Business Administration and
Management in the United
States
Year: 2009-2011
Certificate in Computer Science -
Information Technology
Equivalent to completing a
vocational certificate in
Computer Science -
Information Technology in
the United States
Year: 2002-2003
Kenya Certificate of Secondary
Education
Equivalent to completing
secondary education in the
United States
Year: 1998-2001
• Managing conflicts and
importance of Peace; St. Bakhita
Spiritual Centre; August 2008
• Open Access and the Evolving
Scholarly Communication
Environment.
Saba Girmay
Anne Kefa
New hope Adult Family
Arsey Daniel
Noble Adults Family
Actively participated in patient wellness programs, encouraging engagement in activities that promote mental and emotional wellness.
Physical activities include gentle exercise known as sitter exercise, dance classes, walking
Supported patient transitions by assisting with admissions, discharges, and adjustments to new care settings.
Coordinated with healthcare teams to provide consistent care that met each patient’s unique needs, medical and physical conditions.
Developed rapport with patients, fostering a nurturing environment and providing companionship to enhance quality of life. Administrator/ Certified Nursing Assistant
New Hope Adult Family Home — Seattle, WA
December 2021 – June 2024
Spearhead care management strategies, ensuring all residents receive individualized, comprehensive care that meets high-quality standards.
Coordinate with healthcare professionals, families, and residents to develop personalized care plans and ensure a seamless continuum of care.
Supervise and mentor a team of caregivers, providing guidance, training, and support to maintain consistent and compassionate care.
Oversee daily operations, including staff scheduling, care assignments, and performance evaluations, to foster a well-organized work environment.
Implement safety protocols, regularly auditing practices to ensure a safe, hygienic, and compliant environment for both residents and staff.
Lead resident engagement programs, focusing on activities that enhance physical, emotional, and mental well-being, aligned with each resident's personal goals.
Administrator
Noble Adults Family — Seattle, WA
February 2019 – November 2021
Overseeing day to day running of Noble Adult home
Ensuring resident are happy, comfortable and their needs are met at a timely manner
Provided direct support for daily living activities, including personal hygiene, mobility assistance, and health monitoring.
Coordinated care services, establishing a collaborative approach with healthcare providers, residents, and their families.
Acted as a trusted resident advocate, ensuring communication of individual needs and preferences to the caregiving team and adjusting care plans as needed.
Administered health and wellness checks, recording vital signs, and monitoring resident progress for prompt attention to changes.
Facilitated group activities and one-on-one companionship sessions, promoting emotional and social well-being among residents.
Maintained meticulous records of care activities and health changes, streamlining communication between caregiving and medical teams. Other trainings
Referees
Georgina Loveland
Outreach Program Manager
Mater Misericordiae Hospital — Kenya
2017 – 2019
Led the day-to-day operations of the outreach program, ensuring delivery of compassionate and high-standard patient care to the homeless, HIV and Aids patients, poor and marginalized.
Developed and implemented patient care protocols, working closely with hospital administration to maintain compliance and safety standards for the outreach program.
Managed staff scheduling, training, and performance assessments to optimize team productivity and quality of care the patient/client
Oversaw patient intake and discharge processes, ensuring smooth transitions and thorough patient support during each phase of care.
Liaised with multidisciplinary teams to address patient needs promptly and coordinate support across different hospital services.
Conducted regular audits and reviewed documentation for adherence to healthcare regulations, ensuring a safe and compliant workplace. Manager Aga-khan University Hospital 2010 – 2017
Working one on one with the Departmental Director to ensure we give the best as a team in our department
Overseeing the day to day running of the department
Train and mentor staff on providing compassionate care, emphasizing the importance of empathy and listening.
Conducted family meetings to provide emotional support, mediate conflicts, and develop effective care and recovery plans for the patients
Maintained detailed data records, reporting trends and patient needs to improve service delivery and care approaches.
Making decisions as a manager.
Chairing staff meetings.
Coordinating staff and planning daily operations in the department
Recommending, promoting, discipline and approving performance contracts of staff
Negotiating with trade unions, service providers and contractors
Solving conflicts within and from external
Setting and moderating workers` welfare
Overseeing the renovation of some sections in the department
Contact this candidate