R O Front Desk
Resume:
C O N T A C T P R O F I L E
An ambitious import/export professional with over 10 years of dynamic experience overseeing the shipment of products to domestic and international locations. Flexibility in adapting to changing priorities and working effectively as part of a team. Known for identifying business needs, analyzing data, and recommending solutions to drive organizational growth. Committed to achieving excellence, eager to meet challenges, and quickly assimilate new concepts to solve old problems. P R O F E S S I O N A L E X P E R I E N C E
LOBLAW COMPANIES LIMITED 2022 – 2024
Analyst, Stewardship, 2023 – 2024
Corrected data in SAP through various T-Codes to delete existing empties before adding new empties in T-Code. Monitored data by creating a spreadsheet that included notes of active changes made for beverages in SAP, ensuring correct container recycling fees (CRF) were applied when required for beverages.
• Monitored beverage deposit results in SAP and reported and identified issues for documentation and reporting purposes, ensuring timely completion.
• Handled beverage deposit data in SAP by reviewing store notifications across various provinces, ensuring customers and vendors were provided the correct deposit.
• Managed beverage entries in SAP and ad hoc workflow (AWF) by adding product hierarchy, tax codes, and sugar tax equivalent, depending on the type of beverage, sugar content, and number of packs and size, ensuring data was accurate in SAP.
Analyst, Customs Compliance, 2022 – 2023
Prepared and processed all required documents and permits for shipping purposes, conducted quality inspections of shipments, and maintained records of all invoices and transactions.
• Audited import/export transactions across site and division departments for risk and compliance activities, the audit was completed on time with positive results.
• Oversaw the Harmonized Tariff Schedule (HS) classification, Anti-Dumping Duty
(ADD) and Countervailing Duty (CVD) determination, and other government agency reviews and determinations for Canada, US, and international imports, which were completed in an accurate and timely manner.
• Researched product literature to determine proper HS codes being applied, managed Shoppers Drug Mart documentation, and coordinated with customs authorities, including tariff classification and duty payment optimization. Assisted with the classification process, tracking, updating data, and reporting to internal partners, ensuring compliance with regulations. HHANGUS 2021 – 2022
Front Desk Administrative Assistant (contract)
Received visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately. Performed other clerical duties such as filing, photocopying, transcribing, and faxing.
**********@*****.***
linkedin.com/in/surdeep-
k-singh/
A R E A S O F
E X P E R T I S E
• Leadership
• Coaching and
Mentoring
• Importation and
Exportation
• Market Analysis and
Research
• Multi-taking and
Prioritization
• Data Analysis
• Developing and
Publishing Articles
• Business Data Elements
• GS1 (Lookup GTINs
and Barcodes)
• Tariff Classification
• Compliance Assurance
• Active Listening
• Conflict Resolution
• Delegation
• Innovation
• Cross-Functional
Collaboration
• Attention to Detail
S U R D E E P S I N G H
I m p o r t / E x p o r t P r o f e s s i o n a l
Surdeep Singh 2
T E C H N I C A L
S K I L L S
• Microsoft 365 (Excel,
Word, Outlook, SAP,
QuickBooks, PICS)
• AWF
• GS1
E D U C A T I O N
HUMBER COLLEGE,
Toronto ON
Life Licensed Qualified
Program 2016
Early Childhood
Education Diploma
2014
People, Money and
Markets Course 2013
• Screened and forwarded incoming phone calls promptly, ensuring a positive customer experience.
• Received, sorted, and arranged courier packages to be sent via United Messengers and FedEx, ensuring a timely delivery.
• Maintained records of office expenses and costs by creating a spreadsheet to meet budgetary requirements.
• Scheduled meetings, arranged travel, prepared vouchers, and coordinated accommodations, ensuring smooth travel with no delays. NUMBER 9 AUDIO GROUP February – September 2021
Administrator (contract)
Prepared, organized, and stored client information, converting it from physical documents to digital form in Excel. Handled queries from fashion retail vendors in Montreal through phone and email.
• Managed diaries, scheduled meetings, and booked rooms for internal follow- ups, including Lunch and Learns with vendors for potential discussions in the fashion industry, which drove increased business.
• Conducted market research on niche trends for clients, identifying the needs and desires of consumers in the fashion industry. Collected relevant data and networked with vendors for collaboration, increasing vendor collaboration. FRESH TASTE PRODUCE March – December 2020
Accounts Payable/Receivable Clerk (contract)
Updated internal database with daily products and shipments received. Updated receivables by totalling unpaid and paid invoices by creating a daily Excel report to ensure processing and monitoring via daily reporting.
• Managed accounts payable and receivables by entering and tracking all invoices through recording cash, cheques, and digital transactions. Verified and entered transactions on the Excel report to maintain monthly records and ensure accuracy and efficiency of operations.
• Prepared inventory reports, performed physical counts of all vegetables and fruits, investigated all discrepancies or issues, and communicated any adjustments required to all necessary parties, ensuring inventory was accurate.
• Assisted with daily and weekly closing and balancing of inventory by using accounts receivable (AR) automation for payment reconciliation, timely billing reminders, and automated invoices.
FEDEX TRADE NETWORKS BROKERAGE 2018 – 2020
Accounts Receivable Clerk/Freight Coordinator (contract) Prepared and posted clients’ updated payments by recording cash, cheques, and credit card transactions and statements. Verified shipment invoices and reconciled expenses.
• Minimized invoice disputes and collected payments promptly.
• Precisely entered data into various software systems (AS 400, QuickBooks, and SAP), ensuring accurate records of all shipments were maintained and complied with federal regulations.
• Sorted and split a batch of image air bills and relevant documents for customs and archival purposes, ensuring all essential documents were included in the customs clearance process.
• Verified and processed customs shipping documents necessary to assess duties for crossing the borders, and ensured all documents were up to date
(declaration, certification of origin, commodity, and tax codes).
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