Administrative Assistant Team Members

Isabel Diaz

347-***-**** ******************@*****.***

SKILLS AND QUALIFICATIONS

Looking to further my knowledge and challenge my current skills to progress my career in an administrative role. Highly experienced assistant with over 4 years of experience managing and organizing files and team members to bring success to the work environment. Proficient in communicative skills, time management, and multi-tasking. Goal oriented with a purpose to progress and take on more challenges to improve my skill set.

●Strong communication amongst piers.

●Strong organization with high volume documents

●Strong analytical skills and able to interpret others.

●Enthusiastic, Dependable & Self-motivated

●Highly energized bringing a warm interaction with clients

●Great with working with others bringing a lively work environment.

●Strong in Relationship Management

●Skilled at managing others and assigning tasks to reach company goals.

Proficient in Microsoft Excel, PowerPoint, Outlook and Word.

PROFESSIONAL EXPERIENCE

DocGo New York, NY

Administrative Assistant / Clinical Assistant 8/2023 - Present

●Assist and manage migrants to transition them into a role in society.

●Assist guests, patients, clients, and staff members at various sites all over New York City.

●Assist guests, patients, and clients through the intake and discharge processes.

●Scheduling means of transportation for guests including traveling via flights and escorts among our partners.

●Registering all guests into a computer software organized by their credentials.

●Direct guests, patients, clients and staff members to the correct resources to satisfy their needs.

●Compiling data and resources which include but are not limited to: creating tables, schedules, and open communication methods to assist clients and staff members.

●Interviewing guests and creating a profile for use among our staff members and partners.

●Closely worked alongside a Clinical Supervisor and X- Ray Technician to promote patient comfortability.

●Kept the doctor informed on the status and the pending procedures of each patient.

●Read consent forms for each patient and transitioned the patients to an APP or an RN nurse.

●Provided direct patient care in a busy clinical setting ensuring the highest level of quality and safety.

●Keeping an organized schedule for new and returning patients.

Good Shepherd Services. Bronx, NY

Group Leader 10/2021 - 8/2023

●Managing a classroom of children ranging from ages 6-10.

●Responsible for a group of 15 or more children within the classroom and on trips outside the classroom.

●Creating daily lesson plans that will engage the children and help them learn new skills.

●Establishing guidelines and requesting/allocating resources as needed for the classroom.

●Coordinating morning meetings with the classroom assistant to assign them tasks and goals for each student.

●Providing individual and group tutoring.

●Creating a profile for each student making sure their weekly goals and development were on schedule.

●Meeting with the parents of the students to discuss their child’s development and suggesting at home tools that will translate to the classroom.

●DOE Finger Printed

●DOE Background checked approved

Concourse House Home for women and their children Bronx, NY

Recreation Assistant Bronx, NY

●Assisted children with their homework 7/2019-2/2021

●Served as a positive role model for the children

●Utilized strong sense of patience to support children on their individual needs

●Partnered with staff members to ensure children received best experience possible

●Mediated any problem or concerns from children and fellow staff members

●Partnered with leadership in order to ensure the needs of every child were met

●Facilitated groups for recreational child age programs as well as adult recreational programming.

●Ensured recreational space is well kept and maintained as per NYC Health code standards,

●Developed a productive structure for organizing program inventory

The United Palace

Staff Member Washington Heights

●Supervised children and supported any of their individual needs 6/2017- 12/2018

●Engaged children through well rounded academic recreational programing

●Supported staff in ensure the program operated smoothly

●Engaged in problem solving in order to ensure customers received the best experience possible

●Partnered with leadership in order to establish goals and improve the business

EDUCATION

Bronx Community College

Associate in Science - Education Bronx, NY

Currently 54 Credits 9/2021 - Present

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