Vice President/Office Manager

Amy Chase

Ellabell, GA ***** 912-***-**** **********@*****.***

PROFESSIONAL

SUMMARY

Accomplished professional with a proven track record of driving revenue and fostering growth through strategic networking and favorable partnerships. Skilled in negotiating contracts and providing support for budget development and adherence. Dedicated professional excelling in customer service, time management, and trend tracking. Known for troubleshooting problems and developing successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and consistently exceeding goals. Highly experienced in working effectively in challenging environments.

SKILLS • Communication

• Contract negotiation

• Team player

• Competitive worth ethnic

• Acquiring New Customers

• Ability To Motivate

Ability To Manage Customer

Relationships

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• Operations Leadership

• Interpersonal Skills

• Business Strategies

• Financial budgeting

• Financial modeling

• Deal structuring

• Budget forecasting

• Performance analysis

• Coaching and training

• Financial management

• Tax compliance

• Human resources

• Credit analysis

• Regulatory compliance

• Workflow coordination

• Performance reviews

• Cost accounting

• Skilled in software

• Verbal and written communication

• Cash flow management

• Financial analysis

• Business forecasting

• P&L tracking

• Financial audits

• GAAP

• Staff training

• Financial revenue

• Project finance

• Accounts payable/receivable

• Data analytics

• Prioritizing workflows

• Schedule management

• Performance tracking

• Tax preparation

• Vendor management

• Staff management

• Multi-task management

• Financial statement preparation

• Job costing

• Bank reconciliation

• Financial models

• Risk management

• Cost/benefit analysis

• Month-end closing

• Audit support

A C

WORK HISTORY VICE PRESIDENT 01/2008 to CURRENT

Chase Drywall & Metal Studs Inc Brooklet, Georgia Identified and informed team regarding opportunities and risks impacting business performance

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Capitalized on new business opportunities, identifying and pursuing development pathways based on current market and competitor research

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Managed executive-level support staff and tracked workflow to maintain productivity

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Oversaw successful business development strategies to bring in substantial new revenue

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Forecasted short-term and long-term goals through successful financial planning

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• Raised brand awareness by launching and promoting products

• Maximized team performance with satisfied staff and quality-driven mindset Facilitated business continuity, negotiating contracts and agreements with partners

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Bolstered internal operations through improved decision-making and workflows

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Executed policies and mandates to achieve organizational goals and objectives

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Increased company revenue with improved marketing and customer engagement strategies

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Worked with banks on approval with clients that were not ideal approvals on large projects

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Negotiated interest rates with customers and financial institutions to close the deal

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• Managed accounts payable processes effectively.

• Oversaw invoicing processes and resolved discrepancies efficiently.

• Managed reconciliation of financial records effectively.

• Ensured accuracy in balance sheet documentation.

• Conducted accurate bank reconciliations.

• Performed detailed assessments of financial information.

• Conducted assessment of financial liquidity.

• Conducted credit card reconciliations.

OFFICE MANAGER 03/2005 to 01/2008

All Seasons Comfort Inc Savannah, Georgia

• Increased revenue via effective marketing strategies.

• Ensured quality products for customers by managing vendor relations. Implemented protocols to keep records updated and manage finances effectively.

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Evaluated employee performance and conveyed constructive feedback to improve skills.

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• Established performance goals for employees and provided feedback on methods for reaching those milestones.

Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

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Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

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• Managed processing of invoices and expense reports.

• Managed receivables efficiently.

• Streamlined reconciliation processes for general ledger accounts.

• Reconciled bank statements to ensure accurate financial recordkeeping.

• Conducted credit card reconciliation processes efficiently.

• Utilized financial data to perform P&L assessments.

• Prepared detailed balance sheet reports.

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SERVICE MANAGER 03/2003 to 03/2005

Savannah Toyota Savannah, Georgia

Managed all service documentation, including work orders, employee timecards, and warranty approvals

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Handled escalated customer issues with sound business acumen and focus on customer satisfaction

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Protected staff and customer property through enforcement of all safety regulations and OSHA requirements

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Leveraged data and analytics to make informed decisions and drive business improvements.

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Assisted in organizing and overseeing assignments to drive operational excellence.

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Set aggressive targets for employees to drive company success and strengthen motivation.

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Established team priorities, maintained schedules and monitored performance.

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Successfully managed budgets and allocated resources to maximize productivity and profitability.

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Established performance goals for employees and provided feedback on methods for reaching those milestones.

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Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

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AUTOMOTIVE SERVICE WRITER 05/2001 to 03/2003

Vaden Nissan Savannah, Georgia

Oversaw maintenance scheduling for fleet vehicles by collaborating with mechanics, dispatchers and management

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Met expected demands by keeping inventory well-stocked and tracked, documenting pricing, monitoring vendor performance and processing purchase orders

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Developed estimates, created repair orders and maintained customer records in [Software]

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AUTOMOTIVE SALES ASSOCIATE 02/2000 to 01/2003

Springfield Chrysler Springfield, Georgia

Achieved targets by marketing vehicles via diverse strategies, including cold calling customers and posting on social media

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Closed sales with persuasive communication skills, leveraging knowledge of consumers, financing and vehicles to lock in deals

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Maintained long-term revenue streams with careful management of client relationships, generating repeat business and consistent referrals

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AUTOMOTIVE FINANCE MANAGER 04/1997 to 02/2000

LJL Truck Center Garden City, Georgia

Approved loans within specified limits and referred loan applications outside those limits to management for approval

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Established effective credit policies and lines, procedures and standards for loans in collaboration with senior management

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Determined risk level and feasibility of granting loans based on standard calculations

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• Negotiated loan terms and conditions with customers to secure best deal.

• Assessed loan portfolios for compliance with underwriting policies. Supervised loan personnel and motivated to maintain customer service and performance standards.

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Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

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Developed and maintained relationships with customers, lenders and other third parties.

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Approved loan applications based on customer creditworthiness and provided detailed financial advice.

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Analyzed potential risks and evaluated loan products to identify suitable options for customers.

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Assisted customers with completing loan applications and other paperwork.

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EDUCATION Bachelor of Business 05/2006

Armstrong Atlantic University, Savannah, Georgia

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