Customer Service Delivery Driver
Resume:
Danielle Stone
Decatur, GA *****
*****************@*****.***
I have 9 years of customer service experience. I have been a cashier, server, cook,facility cleaner, and also delivery driver for DHL. I also have experienced in high call volume positions. I enjoy working and meeting new people.
Authorized to work in the US for any employer
Work Experience
Order Picker
WorldPac - Norcross, GA
June 2022 to Present
• Read and understand pick tickets
• Match the numbers and letters for the correct product.
• Audit pick tickets orders
• Scan documents
Repack Operator
Club Chef, LLC - Atlanta, GA
November 2021 to Present
• Assembly line worker packaging orders
• Stacking crates on pallets
• Working in a freezer environment
Customer Service Representative
ModivCare - College Park, GA
May 2021 to Present
• Receive incoming calls from members, taking transportation reservations for members going to and from their non medical appointments
• Making outbound calls to transportation providers confirming, canceling, and also getting an ETA for members.
• Working on computers and also typing 39 words per minute
• Managed customer account
• Greeted customers
• Resolved customer issues
Courier
DHL - Norcross, GA
September 2017 to May 2021
Deliver packages to the correct recipient
Selecting correct packages from conveyor belt
Organized packages into cargo van
Driver
EZ Rent a Car - Atlanta, GA
December 2015 to October 2017
Responsibilities
Drive cars
Front of House Employee
Shane's Rib Shack - Atlanta, GA
August 2014 to November 2015
Responsibilities
Cashier, server, answered phones, customer service, and clean Skills Used
Leadership skills
Storage Facility Houskeeper
UHaul Moving & Storage - Atlanta, GA
November 2014 to August 2015
Responsibilities
Customer service, cleaned storage spaces, bathroom, and areas around the building. Education
High school or equivalent
Mcnair High School
Skills
• Warehouse Experience
• Delivery Driver Experience
• Load & Unload
• Driving
• Courier
• Box Truck
• Shipping & Receiving
• Route Driving
• Packaging
• Commercial Driving
• Typing
• Assembly
• Customer Service
• Order Picking
Certifications and Licenses
driver's license
Assessments
Call center customer service — Proficient
August 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Warehouse safety — Proficient
April 2022
Using safe practices in a warehouse setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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