Customer Service Marketing Manager
Resume:
Nyla Smith
**** ***** **** ******, ***** City, GA
Phone: 770-***-****
Email: ************@*****.***
Work Experience:
Publix, Cashier
Union City, GA
● Demonstrated outstanding customer service by efficiently ringing up groceries and assisting customers with inquiries and product recommendations.
● Maintained a clean and organized checkout area, ensuring a pleasant shopping experience for customers.
Dunkin' Donuts, Barista and Cashier
Union City, GA
2020
● Skillfully prepared and served a variety of coffee drinks and ice cream products, adhering to company standards for quality and presentation.
● Maintained cleanliness and organization of the store, including stocking supplies and sanitizing equipment.
YMCA, Camp Counselor
Atlanta, GA
Summer 2022
● Supervised and ensured the safety of children aged 5-15 at a day camp, organizing and leading engaging recreational activities.
● Fostered a positive and inclusive environment for campers, encouraging teamwork and personal growth.
Walgreens, Sales Associate
Atlanta, GA
2023
● Provided friendly and efficient service to customers, assisting with product inquiries, and processing transactions accurately.
● Maintained product displays and ensured shelves were stocked and organized to enhance the shopping experience.
Grant Park Coffee House, Barista
Atlanta, GA
2022-2023
● Crafted high-quality espresso beverages and maintained cleanliness and organization of the coffee shop.
● Provided excellent customer service, building rapport with regular patrons and ensuring a welcoming atmosphere.
Starbucks/Target, Barista
Atlanta, GA
2024-Current
● Crafted a wide range of specialty coffee drinks, ensuring consistency in quality and presentation.
● Provided excellent customer service by greeting and assisting customers with their orders, maintaining a friendly and efficient service environment.
● Managed inventory by restocking supplies, ensuring that the coffee bar remained well-stocked and organized.
● Collaborated with team members to maintain a clean and welcoming environment, contributing to overall store success.
Education:
Georgia State University-Music School
Atlanta, GA
2022-Present
Georgia Military College
Atlanta, GA
2020-2022
Tri-Cities High School
East Point, GA
2018-2022
Skills:
● Adaptability: Flexibility and quick adaptability to changing circumstances and work demands.
● Teamwork: Proven ability to collaborate with team members to achieve common goals and contribute to a positive work environment.
● Problem Solving: Strong analytical skills with the ability to identify issues and implement effective solutions.
● Customer Service: Exceptional communication skills with a focus on understanding customer needs and providing solutions in a professional manner.
● Cooking: Proficient in cooking techniques and food preparation, with a passion for culinary arts.
● Communication: Effective verbal and written communication skills to interact with customers, colleagues, and clients.
● Songwriting: Skilled in composing original lyrics and melodies for various music genres.
● Producing: Experienced in music production techniques, including beat-making and sound engineering.
● Composing: Ability to create instrumental and vocal arrangements for different musical styles.
● Music Tech : Proficient in digital audio workstations (DAWs) and music production software.
● Photography: Skilled in capturing high-quality images with an eye for composition, lighting, and editing.
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Volunteer Work and Extracurricular Activities:
Harbin House Non-Profit Organization
Union City, GA
● Participated in community service activities aimed at supporting local communities and assisting those in need.
Angels of Virtue Church Program
Atlanta, GA
● Collaborated with a church program focused on empowering women to give back to the community through various outreach initiatives.
Rec Music Program
Atlanta, GA
2020-2023
● Engaged in an immersive music program focused on developing musical skills, performance techniques, and collaboration with other artists.
● Participated in community performances, showcasing musical growth and teamwork.
● Gained experience in music production, songwriting, and stage presence through hands-on learning opportunities.
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