UX Researcher and Designer

Srishti Shekhar Agrawal

765-***-**** ****************@*****.*** linkedin.com/in/srishti-s-agrawal www.srishtisagrawal.com UX Researcher with 5+ years of experience leading end-to-end UX research across enterprise platforms and AI-driven interfaces. Expertise in usability testing, behavioral analytics, and strategic UX research that informs business decisions. Proven ability to establish and scale research programs, mentor teams, and drive data-backed design strategies through mixed methods research. Strong background in accessibility, AI-powered personalization, and building user trust in high-stakes environments. Adept at collaborating with cross-functional teams within agile frameworks to shape and refine digital products. Experienced in leading research for multiple products, prioritizing key insights, and scaling evaluative research to drive impactful user experiences. Work Experience

UX Researcher August 2022 – Present

Military Family Research Institute, Purdue University West Lafayette, Indiana, USA

• Led strategic and evaluative UX research to improve a B2B healthcare platform, impacting military families and healthcare providers. Conducted ethnographic studies, user interviews, and heuristic evaluations, to enhance search, navigation, and provider matching experiences. Achieved a 96% usability testing success rate, uncovering key psychological barriers and influencing product design for improved user confidence and trust.

• Spearheaded research for an enterprise data visualization system, achieving a 36% reduction in task completion time. Designed research plans that incorporate user journey mapping and competitive analysis into product roadmaps, improving product usability and engagement.

• Facilitated stakeholder workshops, advocating for research insights to drive alignment and ensuring WCAG and ADA accessibility compliance across 5+ digital platforms, resulting in improved user experience and accessibility. UX Researcher January 2023 - May 2024

DVC Lab: NASA-funded space-tech lab (Purdue University, sponsored project) West Lafayette, Indiana, USA

• Conducted generative research on AI and automation for deep space missions, exploring situational awareness and decision-making in Mission Control. Analyzed 25+ interviews with astronauts and flight controllers using thematic and cognitive task analysis.

• Conceptualized and designed high-fidelity prototypes for space station displays, focusing on cognitive load, real-time data interactions, and trust in automation. Integrated insights from user studies and usability testing to enhance task efficiency and decision-making workflows.

• Collaborated with cross-functional teams to integrate complex technical requirements and documented key findings to inform user-centered design strategies. UX Researcher July 2023 – December 2023

Vasoo (Purdue University, sponsored project) San Francisco, California, USA

• Leveraged game design principles and user behavior analysis to develop VR storytelling puzzles aimed at enhancing spatial thinking skills in autistic children. Designed and tested spatial reasoning puzzles, studying cognitive engagement and interaction patterns with a focus on user motivation, risk-taking behavior, and decision heuristics.

• Partnered with cross-functional teams to conduct concept validation and usability research, achieving an 85% user satisfaction rate and a 40% improvement in spatial reasoning tasks. UX Researcher January 2023 – June 2023

Key Lime Interactive (Purdue University, sponsored project) Chicago, Illinois, USA

• Directed rapid UX research to enhance payment accessibility in digital experiences, analyzing checkout flows, user behavior, and dark patterns integrating AI, AR/VR and assistive tech. Developed benchmarking studies and A/B testing methodologies to enhance trust and usability in digital transactions.

• Partnered with designers, engineers, and product teams to implement research-backed solutions, advocating for inclusive and frictionless payment experiences.

Product Manager, UX Research April 2021 – July 2022 Myracle.io (Previously Cerebranium GmbH) Mumbai, Maharashtra, India

• Orchestrated a multinational team of 6 in a large-scale user research project, engaging over 300 participants from 124 universities to analyze educational trends in India and Germany. Managed end-to-end research from survey design to data visualization, resulting in a detailed report that identified strategic opportunities.

• Conceptualized and co-designed adaptive AR Ed-tech mobile experiences for 30+ STEM concepts. Engaged directly with leadership, clients, subject experts, and students. Facilitated co-creation workshops and utilized iterative methodologies like storyboarding, prototyping, and field testing, leading to adoption by 25+ institutions. HCI Mentor (Volunteer) September 2024 – Present

Engineering Projects in Community Service (EPICS, Purdue University) West Lafayette, Indiana, USA

• Supervise and advise 45+ students and multidisciplinary teams in designing accessible digital tools for community organizations, applying service design methodologies to complex socio-technical challenges for clients.

• Support teams in facilitating user research, stakeholder interviews, journey mapping, and co-creation workshops, to utilize WCAG 2.2 and inform design decisions for web portals and data visualization systems. Education

Purdue University August 2022 - May 2024

M.S. Human Computer Interaction (major: User Experience, Accessibility) (GPA 4.0/4.0) Indiana, USA University of Mumbai August 2017 - May 2021

B.S. Computer Engineering (GPA 4.0/4.0) Maharashtra, India Select Publications

• Panel: Barriers to Implementation of Accessibility Research in Industry Practice - and Vice Versa. ACM CHI, 2025, Yokohama, Japan. (Accessibility, Translational Research, Industry Practices)

• Panel: Leveraging AI-assisted Discussion Tools in Multidisciplinary EPICS (Engineering Projects in Community Service) Teams: Instructor and Student Insights. Mudd Design Workshop, 2025, California, USA. (Design, Conversational AI, Evaluative Research, Education, Project Based Learning, Survey)

• Value Imprint: Auditing the human values embedded in RLHF datasets. Neural Information Processing Systems, NeurIPS 2024, Vancouver, Canada. Top 3% of papers. (Responsible AI, Ethics, Mixed-method Research, Data Annotation, Data Analytics, Programming) https://tinyurl.com/42xpffcr

• Understanding the experiences, challenges, and needs of Dementia caregivers in India. ASSETS 2023, New York, USA. (Qualitative Research, Participant Recruitment, Semi-structured Interview, Thematic Analysis) doi.org/10.1145/3597638.3614500

• The Food App - Fair and Equal Access to Free Food for Anyone in Need. ACM Interaction Design and Children 2023, Chicago, USA. Awarded Best Design. (UX Research, Sustainability, Interaction Design, Design Thinking, User-centered Design) doi.org/10.1145/3585088.3595282

• Going Beyond the Buzzword: Making Accessibility Accessible. Under review: ACM CHI, 2025. (Exploratory Research, UX Design, Co-design, Interviews, Accessibility Studies, Usability Study, Toolkit Design)

• Investigating Community Practices of Open Source AI Practitioners and Enthusiasts Under progress. (AI Research, Computational Text Analysis, Qualitative Content Analysis, Data Analysis, Survey) Skills

Research: Qualitative and Quantitative Research methods, UX Roadmaps, Competitive Analysis, Rapid Discovery Studies, Generative AI Research, Data Visualization, Interviews, Diary Studies, Surveys, Usability Testing, Ethnography, Behavioral Study, KPI Benchmarking, User Journey Mapping, Cognitive Task Flows, Rapid UX, Accessibility Audits, Heuristic Evaluations, Personas, Concept Validation, Evaluative Testing, Jobs-to-be-done (JTBD framework), Card Sorting Design: Storytelling, Conversational Design, Generative AI Design, Service Design, Prototyping, Wireframing, UX Strategy, Design Thinking, Design Sprints, Rapid Ideation, Agile Methodologies Tools: UserTesting, Optimal Workshop, dScout, Adobe Analytics, Quantum Metric, Qualtrics, Dovetail, Airtable, UserZoom, Hotjar, Figma, FigJam, Sketch, Adobe CC, Miro, Excel, Zeplin, Keynote, Google Workspace, Confluence, Microsoft Copilot, Ethnio

Programming: HTML5, CSS3, SQL, JavaScript, Arduino, Python, C++, Git/GitHub, Excel

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