Customer Service Representative
Resume:
A'neisha Ttiana Hill
Cleveland, OH *****
*************@*****.***
Professional Summary
Skilled customer service representative with 10 years of experience in fast-paced environments, providing exceptional service to customers and maintaining a clean and organized workspace. Proficient in operating cash registers, preparing food items, and collaborating with team members to ensure smooth workflow. Possesses strong communication skills and is committed to meeting high standards of cleanliness and quality.
Authorized to work in the US for any employer
Work Experience
Wendy's Crew Member
HAZA Foods, LLC-Cleveland, OH
June 2024 to January 2025
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Efficiently operated cash register, accurately handling transactions and providing correct change to customers.
• Assisted in inventory management by monitoring stock levels and notifying supervisor when supplies needed replenishment
• Followed all safety protocols and procedures to maintain a safe working environment for both staff and customer.
Housekeeper
Express Employment Professionals-Cleveland, OH
July 2023 to December 2023
• Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
• Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
• Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction.
Package Handler
Capstone Logistics, LLC-Broadview Heights, OH
January 2022 to July 2022
• Operated forklifts and other warehouse equipment to safely load, unload, and transport materials.
• Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging.
• Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders.
• Maintained a clean and organized work area to promote safety and productivity. Security Officer
Save-A-Lot-Cleveland, OH
November 2021 to May 2022
• Patrolling and monitoring activities on the company’s premises regularly to discourage criminals and ensure the environment is safe and secure.
• Evicting trespassers and violators and detaining perpetrators while following legal protocols before relevant authorities arrive to take over.
• Controlling the entrance and departure of employees, visitors and vehicles according to protocols.
• Monitoring surveillance cameras to watch out for any disruptions or unlawful activities. Crew Member
Rally’s checkers-Cleveland, OH
September 2020 to January 2021
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner.
• Efficiently operated cash register, accurately handling transactions and providing correct change to customers.
• Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer.
• Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints.
Taco Bell Crew Member
Taco Bell-Cleveland, OH
September 2019 to September 2020
• Assisted in inventory management by monitoring stock levels, rotating products, and notifying management of low supplies.
• Maintained cleanliness of dining area, restrooms, and kitchen to ensure a safe and sanitary environment.
• Operated cash register, accurately handling customer transactions and providing excellent customer service.
• Followed all safety procedures and guidelines to prevent accidents or injuries in the workplace. Education
High school or equivalent in nursing
Berea High School - Cleveland, OH
December 2018 to June 2019
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