ELIZABETH HERNANDEZ
*** ******* *****, *********, ** 88o81
Ph: 469-***-****
**************@*****.***
Professional Summary
I am confident that I meet all the qualification as specified in the job description, I am a team player willing to learn.
Skills
• Customer and Personal Service
• Active Listening
• Bilingual Spanish and English speaker
• PowerPoint and Excel
Experience
Medical Receptionist/ Group Lead
BPL Plasma-TX Sep 2021-Present
• Answer telephones and give information to caller, take message, or transfer calls to appropriate individual.
• Greet patient upon arrival, sign them in and obtain information and any other necessary data.
• Determine nature and purpose of visit, and direct or escort them to specific destination.
. In Charge of guiding,monitoring and leading a Team
Personal Care Giver Dec 2017-2021
Life Care Options- NM
• Work in the home and help client with daily activities, such as bathing and bathroom functions, feeding, grooming, taking medications, and some housework.
• Help client make and keep appointments with doctors, provide or arrange transportation and serve as a companion for the client.
• Maintain communication with families and health care professionals regarding client’s medical and emotional condition.
Line server
United Freedom Association-TX Mar 2016- Aug 2016
• Provide service that invite interaction with guest.
• Create orders as requested and educate guest about the menu.
• Ensure that the restaurant is clean and inviting to all guests at all time.
• Build strong working relationship with customers and coworkers.
• Served food items in proper proportions according to established procedure.
Cashier
McDonalds-TX Jun 2014- Jan 2016
• Greet customers in a friendly and welcoming manner.
• Receive payment by cash, checks, credit or debit cards, and gift cards.
• Issue receipts, refunds, credits, or change due to customers.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
• Resolve costumers complaints.
Education
High School Diploma May 2014
Chaparral High School-Chaparral NM
Skills
Microsoft Word
Excel
Data entry