Business Operations Customer Relations
Resume:
MICHAEL ODOM
Edmond, OK *****
************@****.***
Professional Summary
Seasoned professional with a proven track record in small business operations and customer relations, honed at Odom Services. Dedicated to helping maintain a reputation that follows all safety standards, alongside exceptional relationship- building abilities. Achieved significant repeat business through dynamic communication and strong leadership. Skilled in both mechanical repairs and team training, ensuring operational excellence and safety compliance. Work Experience
Owner
Odom Services-Edmond, OK
January 2016 to December 2024
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Interacted well with customers to build connections and nurture relationships.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Installed and maintained plumbing and HVAC systems.
• Rewired and replaced faulty electrical components in equipment.
• Diagnosed and repaired complex mechanical and electrical systems.
• Replaced worn or broken parts on machines and equipment.
• Safely and effectively handled wide range of cleaning products and solutions.
• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
• Positively engaged with customers and maintained professional appearance Journeymen
ACCO-Edmond, OK
April 2012 to May 2016
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proved successful working within tight deadlines and a fast-paced environment. Wireline Helper
JW Wireline-Woodward, OK
July 2010 to February 2012
• Performed manual labor and random jobs to help teams accomplish goals.
• Followed supervisor instructions to complete tasks on time.
• Cleaned and straightened work areas to maximize productivity and safety.
• Removed debris and waste from job sites.
• Maintained tools and equipment in good working condition.
• Built guns and wired charges for perforations
• Maintained correct pressure on well during a cement bond log so the engineer could successfully evaluate hydraulic isolation of productive and nonproductive zones.
• Handled building frac guns, primer cord charges detonators and Baker Derrick Hand
Nomac Drilling-Woodward, OK
January 2008 to February 2010
• Contributed to successful well completions by assisting in the assembly and disassembly of drilling tools and equipment.
• Assisted in training new crew members, fostering a collaborative and efficient team environment.
• Supported overall rig operations through monitoring pressure parameters, alerting drillers to potential concerns or hazards.
• Lubricated components to minimize downtime and risk of wear, tear and breakage.
• Inspected machinery components to verify safety and working condition.
• Maintained and monitored mud pits and mud pumps during operations to detect unexplained pit level increases and decreases.
• Kept drilling fluid within parameters for viscosity and weight.
• Created drilling mud by mixing clay, water and chemicals. Motor Hand
Patterson UTI Drilling-Wooward, OK
May 2005 to June 2007
• Implemented safety measures throughout daily tasks, resulting in an accident-free work environment.
• Assisted in rigging up and down procedures, facilitating seamless transitions between job sites.
• Devised and executed preventive maintenance plans to boost functionality of tools and equipment.
• Recorded repairs required, parts used and labor time.
• Assisted in the training of new rig mechanics, sharing knowledge and expertise in various repair techniques.
• Implemented best practices for maintenance procedures, ensuring compliance with industry standards and regulations.
• Supported rig moves by disassembling, transporting, and reassembling drilling equipment efficiently and safely.
• Throw chain and making connections on a kelly rig. Floor Hand
Unit Drilling-Woodward, OK
January 2004 to January 2005
• Assisted in rig-up and rig-down procedures, ensuring timely project completion.
• Provided assistance in assembly and disassembly of drilling rig and equipment.
• Promoted a clean work environment by regularly organizing tools and materials on the drill floor.
• Led preventive maintenance activity on drilling rigs and equipment to limit downtime.
• Aided in pipe handling tasks, such as lifting, moving, and connecting pipes during drilling operations. Education
GED in Core
Woodward High School - Woodward, OK
May 1998 to May 2002
Skills
• Safety standards knowledge
• Relationship building
• Patient Care
• Hospitality Experience
• Organizational Skills
• Customer relations
• Verbal and written communication
• Caregiving
• Oilfield knowledge
• Hand Tools
• Small business operations
Contact this candidate