Receptionist, Admin, Data Entry, Office Work
Resume:
JANET NEWMAN
TORONTO, ON M6P 2A3
416-***-**** (C)
**********@*******.***
Highlights of Qualifications
Over 12 years of experience providing professional and quality focused administrative tasks
Effective and supportive team player, yet able to lead when required
Highly organized with ability to demonstrate multi tasking and completing high priority task demands
Relevant Skills:
Proficient in MS Office Suite (Word, Excel, Outlook)
Professional and courteous multi line one proficiency
Problem solving
Invoice processing and data management
Exceptional organizational skills
Strong attention to detail
Team player
Focus on customer service
Ability to handle sensitive information with confidentiality
Effective time management
Excellent verbal and written communication skills
Employment History:
Legal Receptionist
Thorsteinssons LLP Tax Lawyers 08/23-11 2024
Toronto, ON
Greet and welcome visitors, clients, and employees with professionalism and courtesy
Responsible for ordering lunches/refreshments for all board meetings, as well as the ordering of all office snacks/ kitchen, cleaning and coffee supplies
Answer and direct phone calls, take messages and provide information as needed
Manage reception area, boardroom calendar and bookings for meetings
Handle incoming and outgoing mail and daily couriers
Execute daily opening/closing procedures including restocking of refrigerators, water, print stations
Assist with office operations, including supply /merchandise inventory, office maintenance and vendor relationships
Assist with admin tasks, including filing, data entry and document preparation
Intake Specialist
Preszler Injury Lawyers
Toronto, ON 07/21 – 04 2023
Speaking with potential clients daily in a timely and efficient manner, both by telephone and via email
Strong communication with team members
Listening effectively and offering alternative options if unable to assist directly
Problem solving skills and patience to deflect from possible difficult situations/callers
Following set series of questions to determine if we could assist with case
Intake Clerk/Legal Receptionist
Levitt LLP (currently known as Levitt Sheikh Employment/Labour Law)
Toronto,ON 03/2018-12/2019
Responsible for taking caller information, scheduling, arranging, cancelling and/or rebooking all client consults, while maintaining all lawyers’ calendars so they run conflict-free
Tending to daily emails with possible new clients, as well as drafting cannot assist response letters where necessary
Answered client inquiries and concerns promptly and efficiently in regard to services provided
Manage boardroom calendars for client and vendor meetings
Accepted and processed consultation payments
Helped to resolve possible complaints over the phone, and via email preventing unnecessary escalation
Managed office inventory and negotiate with vendors to ensure best pricing is achieved
Operation and knowledge of office equipment (photocopier, scanner, fax)
Processed and distributed daily mail, arranged for couriers inclusive of pick ups and drop offs (Purolator, FedEx and in town), and followed up on invoices
Performed Conflict Searches through PC Law on all necessary clients and businesses.
Maintained a clean and tidy reception area, including lounge and associated boardrooms
Front Desk Legal Receptionist
Fireman Steinmetz Daya
Toronto, ON 05/2009-06/2017
Answered and managed incoming and outgoing calls while relaying accurate messages
Greeted numerous clients, including VIPS, vendors, and interview candidates while directing all concerns and/or issues in a professional manner
Manage boardroom calendars for client and vendor meetings
Performed Ministry of Transportation Ontario plate and license searches online
Entered invoices electronically and recorded for billing purposes
Processed and distributed daily mail, and arranged for couriers
Ordered various office equipment and tracked inventory
Maintained clean reception, kitchen and boardrooms
Compiled company information and related materials and distributed to clients
Education :
Professional Spa Therapist Diploma
ElmCrest College, Toronto
Completion : December 2006
REFERENCES : Available Upon Request
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