Data Analytics Leader
Resume:
STEPHEN CHASTAIN
Data Analytics Leader
CONTACT PROFILE
Apartment 108
Chicago, IL 60647
*******.********@*****.***
Organized, detail-oriented, and analytical professional with strong problem-solving and project management skills. Consistently exceeds client expectations by delivering innovative solutions and demonstrating strategic thinking. Exhibits outstanding leadership and interpersonal skills, substantiated by a track record of successful client consultations, adept management of both on-site and remote teams, and the establishment of reliable reporting and control mechanisms. Skilled at:
● End-to-End Process Engineering
● Data Management
● Data Model Development
● Performance Management
● SQL
● Visual Basic
● MS Office
● MS Access
● Business Case Analysis
● Budget Analysis
● Strategic Planning and Analysis
● Project Management
● Tableau
● J.D. Edwards
● PeopleSoft Enterprise One
● MS SharePoint
PROFESSIONAL EXPERIENCES
Jones Lang LaSalle (JLL), Chicago IL November 2000 – 2024 Executive Consultant, Insights and Data Advisory, January 2022 - December 2024
● Created a Performance Management Framework that aligns organizational objectives with specific KPIs, metrics, and data elements for a Smart City development project in Saudi Arabia.
● Assisted financial services client in achieving advanced analytics goals by identifying critical data for desired outcomes, resulting in a matrix that aligns business requirements with data needs.
● Provided a solution for handling inconsistent property data across various CRE systems by delivering a data lifecycle map and recommending a property master system to centralize core data and synchronize other systems.
● Performed a comprehensive assessment of the client's capital planning process, delivering valuable recommendations for optimizing data collection and analysis methodologies to enhance data-driven decision-making capabilities.
● Strengthened advisory services by developing a Business Intelligence Health Check to evaluate clients' progress in their data journey and identify areas for improvement.
Operations Lead, Business Intelligence, August 2015 – December 2021
● Implemented custom data analysis and business intelligence tools to create value streams for clients, surpassing savings targets annually.
● Created reusable, secure platforms to aid clients in portfolio decision-making, including the Portfolio Analytics Tool, which received the JLL da Vinci innovation award for revenue generation.
● Managed and mentored team of Business Intelligence and Analytics specialists focused on delivering exceptional client service. IT Product Specialist, Business Intelligence, April 2011 – April 2015
● Performed Project Management and Business Analyst duties for custom Business Intelligence dashboards.
● Established data integrity from multi-client sources resulting in standardized, repeatable processes for the team; determine key data and develop management and operational reports to provide effective performance monitoring and decision-making.
● Implemented Internal/cross-functional channels and project management planning related to Business Intelligence. Business Analyst, Brokerage, April 2009 – April 2011
● Served as liaison between brokerage teams, accounting and IT to identify and correct system bugs and streamline processes around sales transactions and commission payments.
● Established processes for data reconciliation between technology products related to JLL Brokerage function. Operations Manager, Strategic Consulting Group, October 2007 -- April 2009
● Responsible for financial planning and reporting, engagement management performance, estimates, utilization, backlog and pipeline management.
● Established processes and business intelligence tools that provided insights to the Strategic Consulting pipeline and financials. Data Integration and Finance Manager, Motorola Account, March 2002 -- October 2007
● Designed and developed, and implemented Da Vinci award winning Business Intelligence solutions for the Facility Management and Project Development Services teams providing insights to key executive groups.
● Led global transition for financial reporting and procedures from client to Jones Lang LaSalle; managed the monthly financial reporting process for the $74 million U.S. portfolio.
Data Integration Specialist, Bank One Account, November 2000 -- February 2002
● Using MS Access, designed, developed, managed and maintained multiple data management tools used to collect, organize and report financial performance relating to Corporate Property Services and Project Development Services. AWARDS/CERTIFICATES EDUCATION
Jones Lang LaSalle da Vinci Awards:
Portfolio Analytics Tool, 2017
Capital Planning Tool, 2004
Online Client Reporting, 2003
B.A. Oakland University
Rochester Michigan, 1992
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