Product Designer
Resume:
Work Experience
Product Designer - Other Projects San Francisco Bay Area 2023 - present
• The Good Cause Shop - Pioneered e-commerce design personalization utilizing a mobile-first strategy, and implemented marketing campaigns that increased engagement metrics and growth strategies by 67%.
• Lauren Ari Portfolio Rebranding - Excelled in delivering breakthroughs and trusted insights in design, communicating with stakeholders, providing innovative solutions, data analysis, prototyping, and exceptional web and mobile designs addressing digital project management challenges, and increased engagement time of 42%.
• eCussionist - Innovated stylized retro cover art design and input solutions for musical artist eCussionist online record release on Spotify, SoundCloud, Bandcamp, and YouTube.
• Apple Jhacked - Envisioned, designed, developed, and refined product packaging of consumer smoke related product and meet specific market demand and packaging challenges.
• Earth Grown Drinks - Provided eCommerce web and mobile design application solutions, successfully solving issues related to advanced ordering, promotions, customer service, and other online services.
Lead UX Design Consultant - Booz Allen Hamilton, McLean, VA - Remote 2022
• Redesigned a large-scale digital project using the Salesforce Lightning Design System, prioritizing user needs and created a seamless, innovative solution.
• Successfully led UX activities and established a 53% recruitment efficiency increase, ensuring a positive end-user experience across mobile and web platforms establishing the current interactive recruitment experience for the U.S. Army, U.S. Army Reserve, and the U.S. Coast Guard.
• Crafted user-testing scripts and exceptional analysis/solutions of problematic task flows, and feature sets that limited task efficiency.
• Exceptional attention to detail providing excellent communication, flexibility, and B2B team collaboration within an agile product development team. Senior UX/UI Design Consultant - Amazon Seattle, WA - Remote 2022
• Skillfully implemented early concepts and developed the Visual UI system for the B2B reference application used by auto makers to properly represent Alexa’s presence within the vehicle.
• Efficiently executed assets and other deliverables, e.g. persona creation, task flows, wireframes, mock-ups, and high-fidelity visual designs using Figma components across various automotive infotainment interfaces.
• Created the specifications for First Time User Experience (FTUE) addressing requirements as related to human usability factors.
• Frequently communicated with management, and development teams to proactively deliver responsive design solutions and improve upon the existing product.
• Developed and maintained a comprehensive library of design assets ensuring development contributions reflected corporate styling and permitted easy access and reuse. Senior UX/UI Design Consultant - Western Union Denver, CO - Remote 2021 – 2022
• Coordinated with stakeholders to identify B2C challenges and create solutions amongst geographically distributed teams (Americas, Europe, and India).
• Adept execution of visual design assets and other deliverables, e.g. wireframes, mock-ups, and high-fidelity prototypes for increased understanding and implementation.
• Championed the conversion of user and business requirements into visual design solutions with a 92% acceptance for both mobile first applications and web experiences.
• Managed brand style, applied design themes, parameters, and functional choices for application upgrades across seven projects.
• Analyzed user feedback to address future UX updates, ameliorating user concerns and pain points during subsequent patch cycles.
Senior UX Design Consultant - CareDx San Francisco, CA - Remote 2021
• Consistently led and delivered on-brand, world-class design solutions, following best practices to deliver AI systems application thinking in addressing UX efforts and challenges.
• Effectively collaborated with product manager and engineers to understand project requirements and deliver a product that exceeded the perceived needs of hospital physicians.
• Provided and managed UX deliverables (AITrac, KidneyCare App, CareDX Portal) and system diagrams using the Salesforce Lightning Design System in combination with Google’s Material Design to communicate high-level concepts and B2C project intricacies on multiple products.
• Researched and gained operational insight aligning project and business objectives. Certifications
Web Graphic Production
HTML Web Content Developer
Web Project Management
Adobe InDesign
Adobe Illustrator
Graphic Design
Graphic Print Production
Education
Santa Rosa Junior College 2009
Graphic/Web Design Certification
Highest Honors
Sonoma State University 2006
B.S., Kinesiology
Suma Cum Laude
Santa Rosa Junior College 2003
A.S. Computer Science
Highest Honors
UX Techniques
Personas, Storyboards, Sitemaps,
Task/User Flows, Wireframes,
Lo/Hi Fidelity Prototypes,
Software Quality Assurance
(Scrum, Agile, & Waterfall),
Strong Visual Communicator
Figma, Sketch, Photoshop,
Illustrator, Adobe XD, Salesforce,
Material Design, Omnigraffle,
Invision, HTML, CSS, Dreamweaver,
inDesign, Muse, Keynote
Prototyping Tools
Methodology
Heuristic Review,
Competitor Analysis,
Contextual Inquiry, User Research,
Surveys, Usability Testing,
Use Cases
UX Processes
JAY VORZIMER
Product Design
San Francisco Bay Area, CA
*********@*****.***
vorzie.com linkedin
MasterCard
Created the user-interface and
visual design for the intuitive
interactive mobile platform
that provides the end-user
with point-to-point navigation
coupled with MasterCard Reward
opportunities along the route, and
a navigational/siri type assistant
to provide route updates and
notifications.
Verizon
Envisioned and designed the
user-interface and visual design
for Verizon’s consumer based
web application for network and
Firewall management.
Realtor.com
Platform redesign of interactive
real estate application on web,
mobile, and tablet platforms
providing home buyers and
renters access to homes for sale
and rentals that source directly
from MLS within a Windows 10
environment.
Senior UX Design Consultant - Infosys San Jose, CA - Remote 2020
• Expanded client’s (Intel) POS business through collaborative product design management across a dispersed team, ensuring consistency throughout the product suite.
• Analyzed and addressed user feedback to influence future UX updates, ameliorating user concerns and pain points during subsequent patch cycles. Senior UX/UI Design Consultant - Albertsons Companies Pleasanton, CA 2018
• Utilized design thinking and creative problem solving to introduce new prototype feature sets and actively develop new products.
• Guided product development and successfully launched web, mobile, and software applications for both advertisements and B2B operational campaigns.
• Developed, produced, and designed on-strategy deliverables that elevated and differentiated Albertsons Companies portfolio, contributing to 71.9 billion U.S. dollars annually.
• Facilitated and participated in the development of problem-solving, decision- making, and critical thinking solutions to further Albertsons Companies promotions. Senior UX/UI Design Consultant - Photon Design Mountain View, CA - Remote 2017 – 2018
• Actively researched, proposed, and instituted operational, and user-friendly efficiency solutions for the to-go menu’s of The Olive Garden, Yard House, and Bahama Breeze restaurants.
• Created application prototypes using adaptive responsive design, improving existing and new B2B applications.
• Expertly generated solution diagrams outlining task flows and system interaction challenges.
• Developed and utilized information architecture, wireframes, and hi-fidelity prototypes of workflows demonstrating content management systems on both mobile and web devices.
• Ensured that the UI development requirements and technical specifications met market
(consumer) demand and aligned using digital project management. Senior UX/UI Designer - Alpha Ori Technology Holdings Sunnyvale, CA 2017
• Facilitated best practices user research interviews with department chairs, and provided recommendations for actionable items.
• Translated operational sitemaps and task flows into wireframes, storyboards, and intuitive user experiences for shipboard system communications.
• Solved complex operational and business needs through the production of multiple, inventive ideas and patterns that addressed stakeholder concerns using interactive prototypes. Senior UX Design Consultant - PayPal San Jose, CA 2016 – 2017
• Aligned closely with stakeholders to gather information and gain operational insight.
• Executed customer solutions, playing a central role in analyzing feedback, identifying needs, developing the product experiences, and advancing the PayPal brand.
• Produced high-fidelity schematics, workflows, storyboards, and design deliverables (task-flows, wireframes, hi-fi prototypes) that guided creative content and development efforts while addressing 508 and accessibility standards.
• Confidently presented design decisions to stakeholders and teams, articulating and rationalizing user needs against research insights and business goals. Senior Visual Architect - Brillio, LLC Santa Clara, CA 2015 – 2016
• Identified strategic goals and brand identities, leading creative sessions for project kickoffs.
• Established the creative visual direction for multiple brands in retail, online, and print, advancing product marketing strategies.
• Exceeded business objectives, managing multiple creative B2B user-centered design projects.
• Effectively designed the proof of concept designs, including smart watch extensions and style guide creation and securing the MasterCard Navigation Application account. Senior UX Graphic Designer - Dictum Health Oakland, CA 2012 – 2014
• Successfully collaborated with development, ensuring brand guidelines and HIPPA compliance.
• Adeptly designed project workflows and interactive prototypes that formed the basis of the user experience.
• Skillfully iterated product interaction prototypes and defined initial concept definition and strategy development for an intuitive user-centered interactive product. Senior UX Designer - Vorzie Studios Santa Rosa, CA 2010 – 2012 Senior UX Designer - Mode GFX Santa Rosa, CA 2010 – 2010 Graphic/Web Specialist - Sleepless Digital Santa Rosa, CA 2008 – 2010 Projects
Amazon
Led the Alexa automotive
infotainment integration to help
users play music, get directions,
place calls, listen to audiobooks,
control a smart home, and more.
Bristol-Myers Squibb
Pharmaceutical
Designed user experiences for
multiple applications within
the BMS portfolio for web,
tablet, and mobile platforms for
products Opdivo, eRoster, IO
University, Who is BMS.com?,
Turnkey, IION, and Procedural
Docs Gateway applications.
Legacy Health
(TeleHealth Medicine)
Pioneered the remote diagnosis
and treatment of Portland unified
school students utilizing personal
devices through interactive video
conferencing.
Western Union
Platform application update to
version 3.0 for web and mobile
platforms and operated as the
principal design compliance and
implementation partner for
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Forgot Password, and Messaging
(REFERENCES AVAILABLE UPON REQUEST) pages.
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