Digital Marketing Social Media

Nadifa Idriss

**************@*****.*** 443-***-**** Baltimore, MD

https://www.linkedin.com/in/nadifa-idriss-32b492200/ WORK EXPERIENCE

Towson University Towson,MD

Office Assistant 08/26/2024 - Dec 2024

• Managed front desk operations by efficiently checking in guests and fielding phone inquiries.

• Entered critical data into computer systems with attention to accuracy and timeliness.

• Prepared and processed online orders, ensuring correct packaging and timely dispatch. Community College of Baltimore County Baltimore,MD Data analysis and reporting Jan 2023 - Mar 2024

• As a Data Analysis and Reporting Specialist at the Community College of Baltimore County, I meticulously gathered and interpreted complex data, designed comprehensive data collection systems, and provided clear, actionable reports for decision-making. I collaborated with cross-functional teams to enhance educational programs and student services through data-driven insights, utilizing expertise in data visualization and statistical software to drive continuous improvement.

Moravia Park Elementary School Baltimore,MD

Special education teacher May 2023 - Jul 2023

• Developed and implemented individualized education programs (IEPs) for students with diverse learning needs, ensuring compliance with all state and federal regulations.

• Collaborated with parents, teachers, and school administrators to create supportive and effective learning environments tailored to the unique strengths and challenges of each student. Macy's Baltimore,MD

Seasonal Sales Associate Jun 2023 - Jul 2023

• Enhanced product promotion through effective sales techniques, successfully achieving sales goals by upselling and cross-selling merchandise.

• Provided exemplary customer service, resolving complaints with professionalism and operated point-of-sale systems for various transactions.

Patient First Baltimore,MD

Applied behavioral Analysis Aug 2023 - Sep 2023

• Implemented individualized behavioral intervention plans employing evidence-based methods to advance developmental goals and foster positive behavioral change. MJ Morgan Group Baltimore MD

Customer service and relationship management May 2022 - Aug 2022

• Spearheaded customer service initiatives and fostered robust client relationships at MJ Morgan Group, leading to enhanced customer satisfaction and retention through personalized service and proactive problem resolution. Soccer Without Borders Baltimore Baltimore,MD

Youth Soccer Coach Jun 2022 - Aug 2022

• Assisted in coaching sessions to enhance student soccer skills.

• Provided academic support to students by aiding with homework assignments. Community College of Baltimore County Baltimore County,MD Laboratory Technician Mar 2021 - Apr 2021

• Maintained lab instrument functionality and supply integrity through regular quality control assessments, adhering to safety protocols for hazardous material handling.

• Documented laboratory results and anomalies efficiently, ensuring accurate reporting and communication with supervisory staff.

Mayor's Office of Employment Development Baltimore,MD Teacher's Assistant may 2021 - July 2021

• Assisted in the delivery of instructional content and provided administrative support to educators.

• Tutored and mentored students, personalizing educational approaches to accommodate diverse learning requirements.

Community College of Baltimore County Baltimore,MD Biology Lab Research Assistant Mar 2020 - May 2020

• Conducted biological research, analyzed data, and contributed to the development of lab protocols, ensuring adherence to scientific standards.

Baltimore City Community College Baltimore, MD

Front Desk Assistant Aug 2020 - Oct 2020

• Managed incoming inquiries with professionalism, ensuring efficient communication and customer satisfaction.

• Facilitated administrative processes, contributing to the streamlining of front desk operations. EDUCATION

Aspire Insatution

Certificate, Leadership Development

Aug 2024

Towson University

Bachelor of Applied Science, Public Health

TOWSON,MD

May 2025

The Community College of Baltimore County

Associate of Science, Health Sciences in Nursing

Baltimore,Maryland

May 2023

CERTIFICATIONS

Baltimore County Vounteering, Iderwood Elementary School Behavior Technician (BT), Kennedy Krieger Institute 2023 Medical Terminology Certificate, Baltimore HBCU Alumni Alliance. 2022 CPR Certificate/First Aid Certification, American Red Cross 2022 SKILLS

Customer Service • Work Planning and Prioritization • First Aid/CPR • Data Analysis (Microsoft Excel and SQL) • Physical Therapist Assistant • Technical Proficiency • Customer Relationship Management (CRM) • Sudanese Arabic Basic • applied behavioral anaylysis • Copywriting and editing abilities • Basic coding skills • Behavior Technician (BT)

• Social work • Behavioral Health/Patient Service • Critical Thinking • Public Speaking • Counseling • RBT • Register Behavior Technician

INTERNSHIPS AND VOLUNTEERING

Volunteer, Secular Student All Aug 2024 - Sep 2024

• Engaging in Community Outreach,Promoting Secular Values and Initiatives,Participating in Volunteer Service for the Benefit of the Community

Lab Mentor, Riderwood Elementary School Sep 2024 - Oct 2024

• Assisting Teachers Tutoring and Mentoring Supervising Activities Creating Learning Aids Reading to Students Public Health Placement, Global Nomadic-Baltimore MD Aug 2024 - Sep 2024 Physical Therapy Assistant Intern, Johns Hopkins Medical Center Apr 2022 - May 2022

• Supporting patients in performing therapeutic exercises and activities as directed by the physical therapist. Learning and applying various physical therapy techniques, modalities, and interventions in a supervised setting. Disaster Response Vounteer(unlicenced), American Red Cross of National and Gr east chespeak region

Aug 2024 - Sep 2024

Vounteered, American Heart association Apr 2024 - May 2024

• Advocate for heart health and stroke prevention, Serve the community directly through various initiatives 1

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