Construction Manager Customer Service

Nasser Nemati

647-***-**** *.********@*****.*** East Gwillimbury, Ontario

**Professional Summary

Experienced Construction Manager and site supervisor with over 8 years of leadership experience in driving business growth, optimizing operations and leading high-performing teams.

Expertise in P&L management, enhancing productivity, and improving customer satisfaction.

Strong expertise in strategic planning, financial oversight, and operational efficiency.

**Core Competencies

- Strategic Planning & Execution

- Profit & Loss Management ( P & L )

- Operational Efficiency & Process Optimization

- Cross-Functional Team Leadership

- Financial Analysis & Budgeting

- Risk Management & Mitigation

- Customer Experience Improvement

- Cross-functional Collaboration

- Performance Metrics

**Construction Manager and Site Supervisor

NET Construction Toronto, Ontario Jun 2016 – Nov 2024

- Lead a team of 75 employees across multiple departments, focusing on collaboration and continuous improvement.

- Hired and connect new professional trades and construction suppliers which reduced %20 on operational costs, and also %70 on Tarion warranty’s costs.

- Oversee day-to-day operations of a $40M Stacked Townhouses and several custom homes, ensuring alignment with corporate objectives from A to Z.

- Implemented cost-saving initiatives, reducing operational costs by 15% while maintaining high-quality standards.

- Managed P&L, developed strategic plans, and optimized business operations, resulting in a 10% reduction in operational costs.

**Self-employed as a contractor

Toronto, Ontario Jan 2006 – Jun 2016

- Settle concrete forming, reinforcement and pouring concrete on footing, foundation walls and sidewalk. Waterproofing and insulation foundation wall on both interior and exterior sides.

- Framing structures according to drawing on both Remodeling and construction new houses.

- Replace and install new floors on all type of flooring such as Hardwood, Laminate and Tiles

- Repair and install new drywalls and plastering

- finish carpentry and interior wood working

- painting interior and Exterior surfaces.

**Education

BA, Business Administration, AZAD University, 2000 BS Civil Engineer, University of Shahid Beheshti, 1990

**Certifications

Construction management, York Construction Academy, 2019 Tarion courses, 2018-2023

Major Recent experiences ;

Inspects construction and demolition for compliance with the reviewed permit plans, the Ontario Building Code, referenced standards and applicable law. Organizes workload, schedule Trades back-to-back, schedule inspections, and documents inspection results, including the collection and attachment of photographs, documents, and reports in the Divisions computerized records management and tracking system.

Provides instruction to contractors, architects, engineers and the public on the regulations and compliance matters as they relate to building construction, construction related By-Laws and investigates complaints. Reviews plans and specifications from all disciplines to ensure overall compliance with the Ontario Building Code, as required.

Verifies existing site conditions on permit drawings and/or information on municipal addresses, Committee of Adjustment and Toronto Local Appeal Body or Local Planning Appeal Tribunal (LPAT) decisions.

Investigates complaints regarding contraventions of statutes, regulations, and By- Laws (e.g. noise, civil disputes).

Follow safety and advises of Ministry of Labour about jobsite conditions and participates in investigations.

Inspects fire damaged or unsafe buildings to determine the extent of damage and need for repairs/replacement.

Inspects structural collapses and collaborates with other tired parties. Inspects and prepares evidence for presentation before the courts. Responds to applications and gives evidence before the Building Code Commission, Ontario Building Code Act and other applicable laws. Responds to enquiries from the public concerning requirements of the Ontario Building Code and applicable law affecting new construction. Inspects for partial occupancy and full occupancy clearances. Prepares detailed and accurate reports. Reviews consultants field reports for accuracy and completeness.

Verifies that materials and methods of construction meet approved BOC and construction practices.

Inspects on-site materials and conditions to ensure compliance with the Ontario Building Code.

Monitors outstanding orders, solved issues and upcoming schedules. Approves alternative design and equipment substitutions that vary from the reviewed permit documents.

Makes recommendations to improve drawing, procedures and practices. Contribute to special teams to repair defects and complete jobs. Participate on various committees and meetings.

Attends to complaints (e.g. noise, Traffic jam and dust) Trains and mentors Trades and Laborers

Schedule regularly meeting with Top managements, office staffs and trades

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