Customer Service Retail Sales

RAJNI CHAWLA

************@*****.***

(Union City) 484-***-****

Objective

Dedicated and experienced administrator seeking to leverage expertise in organizational management, team leadership, and strategic planning in a dynamic administrative role.

Education

Master Of Business Administration

( Punjab Technical University)

PROFESSIONAL SUMMARY

● 3 years in Banking and Finance

● 3 years in Retail Sales

● 2 years supporting family’s Lumber business management

● Properties Management and volunteering tuition

● Good at Customer and Office Management

● Zeal to learn new traits in the Retail, Sales and Marketing Property Management and tutions 20/2014 to Present

● Self-Properties Management in NJ and MA

● Volunteering free home tuition from children ages K- 5th grade Lumber Business Management @ Prem Timber Works 09/2013 to 10/2014 Experience Highlights:-

● Timely Servicing the Sales Orders

● Resource Management

● Marketing Communications

● Coordination with General Manager

Asst. Branch Manager @ Mannapuram Finance 06/2012 to 01/2013 Experience Highlights:-

● Loan against Gold pledging (Pawn Broking)

● Documentation

● Validating authenticity of Gold borrowings

● Profitability of Branch

● Customer Service

Sales Coordinator @ Cytac Computers 05/2009 to 06/2012 Experience Highlights:-

● Taking customer orders

● Generating Sales leads

● Servicing the Sales

● Customer Service

● Computer Purchasing

● Documentation

CASA Banker @ HDFC Bank 02/2007 to 04/2009

Experience Highlights:

● Following Bank leads for Opening New Accounts

● Customer Service and Verification of Documentation

● Leading the CASA Team

● Problem resolution

● CASA Escalation Point Member

Skills

Strong organizational and time management abilities Excellent communication and interpersonal skills

Ability to prioritize tasks and meet deadlines in a fast-paced environment Experience in team leadership and staff development

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