Proficient in all power & hand tools
Resume:
Amelia Robertson
Greenville, SC *****
*****@****.***
Professional Summary
Dedicated & hard working, with several years of experience in customer service and sales. Proficient in inventory management, sales techniques, and customer satisfaction. Proven leader with experience in managing teams and executing catering events. Possesses skills in lighting, electrical and carpentry. Skilled in communication, hand tools, and power tools. Authorized to work in the US for any employer
Work Experience
Sales Associate
The Home Depot-Greenville, SC
February 2021 to Present
• Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
• Effectively communicated promotions, discounts, and special offers to customers at the point of sale
• Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
• Transported materials and equipment safely and efficiently in & around warehouse using forklifts or other appropriate vehicles
• Adhered to strict safety protocols, including wearing appropriate personal protective equipment (PPE) at all times
Personal Assistant
Price Ross Civ Mil-Fayetteville, NC
February 2013 to February 2021
• Arranged travel accommodations including flights, hotels, and transportation for domestic and international trips
• Handled confidential information with discretion while maintaining a high level of professionalism at all times
• Assisted with personal tasks such as managing household staff schedules or organizing family events when required
• Coordinated executive's daily schedule, optimizing time allocation for maximum productivity Caterer
Extreme Staffing-Atlanta, GA
March 2008 to January 2013
• Assisted in the preparation and execution of catering events, ensuring timely delivery and setup
• Provided exceptional customer service during events, addressing client concerns and ensuring satisfaction
• Assisted in the loading/unloading of catering vehicles for transportation to event locations Lead Server/ Trainer
The Lobster Trap in Twinsburg-Twinsburg, OH
December 2005 to February 2008
• Collaborated with kitchen staff to ensure timely delivery of food orders and maintain high levels of customer satisfaction
• Developed and maintained relationships with regular customers, resulting in increased repeat business
• Served as a liaison between front-of-house staff and management team to address any operational issues or concerns
• Maintained a clean and organized work area, adhering to health and safety regulations at all times
• Collaborated with the kitchen team to ensure accurate and timely delivery of food orders to customers
• Implemented new training program for servers, resulting in improved product knowledge and upselling techniques
• Demonstrated strong leadership skills by overseeing daily operations of the restaurant during absence of management team
Catering Supervisor
Chef William Neal Caterers-Atlanta, GA
June 2002 to February 2005
• Planned and executed high-profile catering events for corporate clients, ensuring seamless coordination of logistics and delivery of exceptional service
• Oversaw the setup and breakdown of event spaces, including arranging tables, chairs, linens, decorations, and audiovisual equipment
• Closely monitored food quality standards throughout the preparation process to guarantee that all dishes met client expectations
• Managed a team of staff members during large-scale events, effectively delegating tasks and ensuring smooth operation
• Closely monitored food quality standards throughout the preparation process to guarantee that all dishes met client expectations
Education
Construction Training Program
Pierpont Community and Technical College - Morgantown, WV 2016 to 2016
Southwest Senior High School - Miami, FL
Skills
• Customer service
• Electrical Experience
• Sales
• Retail sales
• Communication skills
• Hand tools (10+ years)
• Power tools (10+ years)
• Food & beverage sales (10+ years)
Certifications and Licenses
Electrician Apprentice License
May 2016 to May 2017
WV State Fire Marshal
OSHA 3095
April 2016 to April 2017
WVU Health & Safety Extension
Plumber in Training License
April 2016 to April 2017
WV Department of Labor
OSHA 10
April 2016 to April 2017
WVU Health & Safety Extension
Carpenter Helper Certificate
June 2016 to June 2016
Pierpont Community & Technical College
Additional Information
Electrical Associate @ The Home Depot
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