Customer Service Truck Driver

Kelly Headley Brooklyn, NY ***** H: 904-***-**** E: ***********@*****.***

Authorized to work in the U.S. for any employer

Objective

To establish a long-term career in a dynamic and challenging environment where I can apply my diverse experience in transportation, logistics, and customer service. I am committed to contributing to the success of your organization by utilizing my strong work ethic, attention to detail, and ability to manage deliveries, installations, and route planning efficiently. My goal is to develop professionally within a supportive team, taking on new responsibilities and advancing in the field while ensuring exceptional service and customer satisfaction.

Work Experience

Truck Driver

Direct Hit Logistics (DHL) Albany, NY — March 2024 to September 2024

• Responsible for loading and unloading goods, ensuring timely and safe transport to destinations.

• Maintained efficient scheduling and route management to ensure timely deliveries. Truck Driver

EWASTE+ — Scotia, NY October 2022 to February 2024

• Managed the loading and unloading process to ensure smooth transportation.

• Delivered items to designated locations in a timely and safe manner. Delivery Driver

Jacksonville, FL — September 2019 to March 2022

• Loaded, transported, and delivered items to clients and businesses, ensuring safe and on-time deliveries.

• Followed predefined routes and schedules to maintain operational efficiency.

• Completed necessary paperwork and ensured customer satisfaction with services rendered.

Delivery Helper

Daryl Flood Logistics & Relocation — Jacksonville, FL January 2019 to September 2019

• Assisted in the delivery and installation of household appliances such as dishwashers, refrigerators, and stoves.

• Provided excellent customer service during installation and setup. Driver

XVP Logistics/Amazon — Jacksonville, FL November 2018 to January 2019

• Planned and managed delivery routes for efficient distribution of products from distribution centers to retail locations.

• Coordinated schedules for timely deliveries to manufacturing plants and retail businesses.

DOT Driver

CMC — Jacksonville, FL November 2017 to December 2018

• Delivered residential and commercial building supplies such as drywall, insulation, fasteners, and safety equipment.

• Ensured timely and secure deliveries to construction sites and businesses. Restoration Specialist

Self-Employed — March 2017 to October 2017

• Provided emergency restoration and cleaning services, ensuring prompt and professional service during property damage incidents.

• Specialized in water damage, fire damage, and mold remediation. Driver

Express Temp Service — Jacksonville, FL April 2016 to August 2016

• Delivered and installed appliances to residential homes with a focus on timely service and customer satisfaction.

• Provided setup assistance and ensured proper functioning of installed products. Maintenance Worker

ABM — Atlanta, GA October 2015 to January 2016

• Conducted routine maintenance and repair tasks to ensure the proper functioning of facility equipment.

• Assisted with general upkeep and provided support for facility-related issues. Skills

• Route Planning & Logistics: Expert in planning efficient delivery routes, optimizing time management, and ensuring on-time deliveries.

• Vehicle & Equipment Handling: Experienced in operating trucks and various delivery vehicles, ensuring safety and compliance with regulations.

• Customer Service Excellence: Committed to providing outstanding customer service by ensuring timely, accurate deliveries and handling client concerns professionally.

• Installation & Setup: Skilled in delivering and installing household appliances, including dishwashers, refrigerators, and stoves, ensuring proper setup and functionality.

• Documentation & Reporting: Proficient in completing required paperwork, tracking deliveries, and ensuring accurate reporting for smooth operations.

• Safety & Compliance: Knowledgeable in maintaining safety protocols during deliveries and handling of materials, ensuring compliance with DOT regulations.

• Team Collaboration: Able to work effectively as part of a team, supporting colleagues to achieve common goals and ensure high service standards. Education

High School Diploma

Munich American Highschool — Munich, Germany

1992

• Achievements: Graduated with Honors, Academic Awards

Contact this candidate