Information Systems Customer Service

**************@*****.*** • 856-***-****

ROFIAT ADIGUN

Computer Information Systems Graduate

PROFESSIONAL SUMMARY

Computer Information Systems graduate with a proactive approach to IT solutions, showcasing innovative skills in optimizing network connectivity and developing advanced data transmission systems. Proficient in Microsoft Office, MySQL, Java, and Python, with a strong foundation in problem-solving and database design. Eager to leverage technical expertise in dynamic IT projects and drive innovation in a forward-thinking environment. EMPLOYMENT HISTORY

IT NETWORKING INTERN Aug 2024 - Dec 2024

University of Mobile Mobile, AL

CASHIER

Walmart Mobile, AL

• Accurately handled cash, credit, and debit payments while maintaining a high level of efficiency.

• Delivered exceptional customer service, promptly resolving inquiries and ensuring customer satisfaction.

• Maintained a clean and organized workspace, adhering to company policies and standards. EDUCATION

ASSOCIATE IN SCIENCE Aug 2022 - Dec 2024

Bishop State Community College Mobile, AL

BACHELOR OF SCIENCE Aug 2022 - Dec 2024

University of Mobile Mobile

SKILLS

Networking (Experienced), SQL (Experienced), MySQL (Experienced), Python (Experienced), Java (Experienced), VirtualBox (Experienced), Ubuntu (Expert), Patch Panels, Database Design, Microsoft Office(Expert), Problem Solving (Expert), Customer Service (Expert). ADDITIONAL INFORMATION

TECHNICAL PROJECTS

Oracle VirtualBox Server Setup for Ubuntu

• Deployed and configured an Oracle VirtualBox server to run Ubuntu, ensuring smooth operation and compatibility with existing systems

Installed network cables for reliable connectivity, resolving issues, enhancing performance. Optimized patch panel configurations, improving network efficiency and reliability. Created a messaging protocol for server communication, boosting data transmission speed. Implemented data systems over optical fibers, showcasing advanced switching techniques. Adhered to cabling standards, ensuring data integrity and optimal network performance. Resolved complex network connectivity challenges through strategic patch panel reconfiguration and systematic troubleshooting approaches

Maintained strict adherence to industry cabling standards while executing network infrastructure improvements and connectivity solutions

Engineered network infrastructure solutions through strategic patch panel optimization and cable installation, delivering enhanced connectivity performance

Developed custom messaging protocols for server systems, streamlining data transmission and improving overall network efficiency

Implemented advanced optical fiber data systems while maintaining strict compliance with industry cabling standards and best practices

Pioneered systematic troubleshooting methodologies for complex network challenges, ensuring consistent uptime and reliability

• Conducted optimizations to enhance system performance and usability TECHNICAL PROJECTS

E-commerce Platform Database Design

• Designed a normalized relational database schema, including tables, relationships, and constraints, for an e-commerce platform

• Developed and tested SQL scripts to populate the database with sample data, ensuring data integrity and operational efficiency

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