Part time Customer Service Representative

Summary

Skills

Work History

Education

References

Shelly Clanton

Starkville, Mississippi 39759 404-***-****

******.*******@*****.***

A customer service representative for over 4 years of experience working in a telephone call center environment. Personally handled sales calls and customer care calls daily. I would love to use my skills to fill the customer service position in your company.

Technical skills

Empathy

Problem Solving

75 wpm

Communication

Phone Etiquette

Customer Satisfaction

Customer Interaction

Scheduling

Problem-solving

Call center experience

Complaint handling

Customer Service Representative/Cashier, 04/2022 Current Love's Truck stop West Point, Mississippi

A self motivated and ambitious team player having experience in process improvement, sales and customer service in the retail and call center industry

Customer Service Representative, 02/2020 01/2022 Sitel Starkville, Mississippi

Interacting with customers to handle calls about their insurance or home policy Customer Service Representative/Cashier, 05/2015 01/2020 Sprint mart Starkville, Mississippi

Friendly retail store cashier with 8 years of check out and front lane experience Assist customers with returns, questions, promotions, concerns and answering the phone Customer Service Representative/Cashier, 04/2000 04/2015 Kohl's Department Store Marietta, Georgia

Answering the phone and answering questions pertaining to refunds and returns 05/2015 Carver Bible College Atlanta, Georgia

Associate Degree Biblical Studies

GPA: 4.0

Shareka Medina, Mental Health Therapist, 770-***-**** Shannon Vaughn, Accountant, 678-***-****

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