Graphic Designer Project Management

Cathy Xi Li

E-mail: ************@*****.***. Phone:647-***-****

Residential Address: 1466-60 Ann O’Reilly Rd, North York

Highlight of Qualifications:

●Strong background in project management.

●Problem Solver- when unexpected challenges arise the ability to troubleshoot and consult teammates to find solutions.

●Proven skills in executive force and leadership, as well as working independently, effectively

●Professional communication skills, Bilingual, fluency in English and Mandarin

●Computer skills include:

- ABC Specialized Software Program

- Experienced graphic designer skilled with Adobe

-Photoshop and Illustrator. Proficient with Microsoft Word, Excel & VBA and PowerPoint.

- Data Analysis & Python

Education and experience:

●Sep 2023 – Present

York University Health Management & Digital Health Bachelor

●Sep 2017 – August 2019

Centennial College Community Development Worker Diploma

●Oct 2015 – April 2016

Algonquin College ESL Language

●Sep 2008 – June 2010

RENMIN University of China Business Management Bachelor

●Sep 2005 – June 2008

Guangzhou Civil Aviation College International Air Transport Advanced Diploma

Training experience:

●June 2024

Supervisor Health and Safety Awareness Certificate

●March 2024

TSSS-Crisis Intervention and DE-Escalation Certificate

●June 2023-updated

CPI certificate

●August 2020

Advanced Case Management – Toronto Hostels Training Centre (THTC)

●April 2020

Food Handler Certificate

●December 2019

Shelter Management Information System- City of Toronto

●November 2019-updated

First Aid & CPR/AED Certificate

●January 2018

Leadership Passport & Public Speaking

●July 2013

Key Administrative Certificate

Work Experience:

●November 2023 - Present

City of Toronto / Shift Leader / Permanent Part-time

Oversee the management and operations of the shelter, ensuring the effective delivery of client services and the efficient supervision of staff. Maintain compliance with all relevant policies and procedures, ensuring they remain current and aligned with the organization's mission and objectives. Additionally, coordinate staffing schedules and provide shift coverage as needed to ensure adequate staffing levels and the seamless operation of the shelter.

●October 2019 – November 2024

Homes First Society / Community Programming Supervisor / Permanent Full-time

To build and maintain relationships with community stakeholders, organizations, and partners. Involve organizing community events, collaborating with local organizations, or participating in community forums to address needs and concerns. Develop and implement programs and activities tailored to the needs and interests of clients or residents. Include recreational activities, educational workshops, support groups, or cultural events designed to promote socialization, skill-building, and overall well-being. Plan and schedule programming activities, ensuring they align with organizational goals and objectives. Monitor and evaluate program effectiveness, collecting data and feedback to assess outcomes and improve as needed. Supervise a team of staff or volunteers involved in delivering programming and engaging with the community. Include providing training, guidance, and support to ensure the successful implementation of activities and initiatives. Manage resources such as budget allocations, supplies, and facilities to support programming efforts effectively. Involve securing funding, coordinating equipment purchases, or arranging for space rentals as necessary..

●May 2022 – Jan 2023

Fred Victor / Program Manager / Contract Full-time

Manage the day-to-day operations of the hotel program by planning, developing, and implementing programs and services consistent with the City of Toronto's expectations and the philosophy and principles of Fred Victor. Monitor and manage expenses. Recruit, hire, train, supervise, performance manage and support a diverse staff team, which functions effectively to meet the program goals and complies with Fred Victor's HR policy and procedures. Build and maintain respectful working relationships with external partner agencies. Perform administrative tasks such as reports, information management of service statistics, and client information as required. Develop, implement and monitor systems and processes to support the daily operations and flow of information. Effectively manage/resolve client concerns and complaints in conjunction with staff. Participate and lead regular staff meetings. Participate in the after-hours Emergency On-call rotation. Ensure the health and safety of everyone in the program including risk management and emergency planning.

●March 2019 – August 2019

Access Alliance Multicultural Health and Community Services works / Community Action Leader / Part-time

Promote health and well-being and improve access to services for vulnerable newcomers and their communities in Toronto. Bring together racialized women from diverse backgrounds and positions (government, academic, sector leaders from community agencies, and precariously employed women) to advance gender equity by promoting effective pathways to decent work for racialized women.

●May 2018 – April 2019

Working Women Community Centre / Project Assistant / College Field Placement / CO-OP Internship

Clients’ intakes /Assessments, files by using OCMS. Help newcomers to Canada understand their rights and responsibilities and find the programs and services they need. Provide support to newcomers and their families in related settlement issues.

Communicate with external clients and consultants.

Reference:

●Rajab Kisekka, Shift Lead-SSHA

City of Toronto

Email: ********@**********.***

Phone: 437-***-****

●Bethelihem Tamene, Site Manager

Homes First Society

Email: **********.******@**********.**.**

Phone: 647-***-****

●Madina Bakhtovarshoeva, Site Supervisor

Homes First Society

Email: ******.***************@**********.**.**

Phone: 416-***-****

Contact this candidate