Medical Records Processor
Resume:
DARLENE MURRAY-RHODES
***********@*****.***
CAREER SUMMARY
Administrative Professional with 20+ years of experience looking to leverage skills on a team with my knowledge Proficient in Microsoft Word/Excel/Outlook, demonstrates ability to multitask and problem-solve.
Ability to scan documents, save files, rename files, create folders, and uploads to secure servers
Ability to work independently in a changing environment.
Accurately record customer interactions for follow-up and analysis
Ability to troubleshoot and/or overcome technical issues as they arise
EXPERIENCE
Children’s Health Care of Atlanta – Document Control Specialist/Appeals Processing Coordinator - January 2018 TO Current
Performed data entry functions by keying data into computer and follow up work ques within the department organizations productivity standards.
Answered telephone calls and uploaded documents to the provider portals, providing ROI.
Completed follow-up calls on all documents faxed or emailed to ensure documentation is received.
Worked with Temporary Agencies January 2016- December 2017
File clerk, Mail Clerk, Clerical Assignments
Processed incoming/outgoing mail and distributed incoming mail, signed for incoming mail/packages and delivered to appropriate personnel, processed outgoing mail through postage machine.
Filed documents for existing and new hire employees within the Human Resources Department
Episource – Chart Retrieval Specialist 2015 six-month contract
Traveled to Provider offices, Retrieved records from healthcare facilities.
Reviewed medical chart, printed documents, Scanned documents to the desktop scanner.
Uploaded files to software for analyst
Children’s Health Care of Atlanta - Quality Control Specialist October 2014- July 2015
Provided accurate document prepping, scanning, and indexing for Imaging.
Retrieved records from clinical areas of the hospital.
Validated accounting of all records followed up and identified outdated documents with poor quality.
Marcus Autism Center - Records Processing Specialist April 2008-October 2014
Printed and pulled paper charts for scheduled appointments.
Copied, faxed, filed and ordered charts from archives for upcoming appointments.
Digistor - Document Imaging-April 2004-June 2007
• Prepped, Scanned and Indexed documents for Hospital EMR
Cardiology of Georgia - Assistant Supervisor Medical Records September 2000 – April 2004
Supervised eight employees, for ROI.
Received money by check for payment of medical record transactions
Answered calls and responded to routine questions or complaints from patients
. SKILLS
ROI
Medical Record Management
Data Entry
Typing, Faxing, Copying
Epic
EMR Centricity
Answering Phones
EDUCATION & TRAINING
Javelin Technical Training Center – Billing & Coding Specialist – Tucker GA 2008
Ross Medical Education Center – Medical Assistant Program – 2006 – 2007 Decatur GA
Georgia Medical Institute – Medical Office Program – 1999 – 2000 Atlanta GA
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