General Manager District

Jeffrey Utain

**** ******** ****, ********, **, *1009 * 443-***-**** * ****.*****@*****.***

CAREER OBJECTIVE

Over 25 years of Performance-Sales driven Accountability, Strategic, forward-thinking Leader. Proven success in adapting to the sales environment with proper product knowledge with engaging in a highly productive fast pace. Delivering innovative talent, operations, and growth strategies that achieve profitable results. Years of experience in adapting to each specific sales environment with positive outcomes. Skills I offer to my employer are strong work ethic, a positive attitude, dedication, reliability, and a first-class service. EXPERIENCE

ARUNDEL COOLING & HEATING CO., INC.

Comfort advisor, July 2022-current

• Create precise and thorough personal sales proposals that are easily conveyed to the client prospects

• Maintained communication skills that are established through customer relationship and encouraged business

• Handled customer complaints, problem-solve and deescalate by investigating client concerns

• Organized and maintained all documents which increased closing ratios BRUNO'S LAND AND SEA RESTAURANT

General Manager, Jan 2021 – July 2022

• Responsible for operations including hiring, catering on and off premise, special events, community service

• Helped establish from ground up over 1-million-dollar net sales in less than 15 months

• Oversaw the marketing portion of the restaurant

• Speak with patrons to ensure satisfaction with food and service, to respond to complaints or make conversation

• Supervise and coordinate activities on dining room staff to ensure that patrons receive prompt and courteous service

QUALITY IMAGE PUBLISHING

Northeastern Regional Manager, Jan 2015 - Jan 2021

• Working with Military non-profit organizations in the development of Military Appreciation Resource Booklets

• Covering four states, and over 12 locations of publications

• New ground level resource concept starting from $0 to $415,000 in 27 months in sales

• Responsible for strategic planning of Military non-profit special events on and off installation locations

• Responsible for distribution, pagination, and formatting of individual publications MARCOA PUBLISHING

Regional Project Manager, Jan 2005 - Jan 2015

• Managing multiple Military projects on the Central East Coast Region

• Successfully transitioning legacy print only advertising business to develop, manage, and deliver digital advertising products across the media’s platform

• Focused on meeting the local search needs of both consumer, DoD service members and advertisers, to connect with their needs

• 3.7 million Revenue dollars from 2,600 New and Existing accounts

• Managed and overseeing multiple active projects in various states, sales teams at the same time CANADA DRY POTOMAC CORPORATION

District Manager, Jan 1997 - Jan 2005

• Directly supervise, coach and train sales representatives in selling variety of beverage products within the district and customer base of over 2,000 plus accounts

• Ensure proper variety of core brands being presented for sale in cold beverage locations

• Hire team sales representatives to retain and develop new and core brands effectively

• Set up monthly sales plans for key supermarket and convenience store chains

• Properly execute to sales team new product launch and proper distribution JACK & JILL ICE CREAM COMPANY

Street Vending District Manager, Jan 1985 - Jan 1996 Street Vending District Manager, Operation Manager, Sales Merchandising Supervisor

• Responsible for building the Street Vending operations, hiring exchange students, inventory and training

• Responsible for 60 plus Street Vending Truck Independent Operators

• Merchandising Supervisor is responsible for driving sales within their departments through customer interactions and merchandising decisions

• Organize Office Staff for Daily Operation's: Recruiting, Ordering Inventory, Daily Bank Deposits

• Sales of Street Vending District increased from 90K to 1.2 million in 10 years EDUCATION

UPPER DUBLIN HIGH SCHOOL

MONTGOMERY COUNTY COMMUNITY COLLEGE

TEMPLE UNIVERSITY

ADDITIONAL SKILLS

• Takes a solution-oriented approach to problem solving

• Print / Web / IT Digital Components, Account Development / Relations

• Successful Relationship Building, Strategic Sales / Marketing / Advertising

• Self-motivated and commitment to ethical professionalism and adaptable to new environments

• Team player with a positive, professional attitude and outgoing disposition

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