Sales Representative Customer Service

CURRICULUM VITAE

PERSONAL INFORMATION

Name: Camilla Khamusa

Date of Birth: 30th July 1998

ID No.: 35792635

Nationality: Kenyan

Gender: Female

Marital Status: Single

Religion: Christian

Email: *****************@*****.***

Phone Number: 074*******

Languages: English & Kiswahili

EDUCATION BACKGROUND

Diploma in Caregiving – Allison School (Online) (March 2024 – June 2024)

Diploma in Hospitality and Management – Moi University (2017 – 2021)

KCSE Certificate – Archbishop Njenga Girls High School (2012 – 2016)

KCPE Certificate – Lugari Academy (2002 – 2011)

WORK EXPERIENCE

Mabeshte Sports Club, Malindi

Club Waitress (November 2024 – Present)

Provided exceptional customer service, taking orders and ensuring guest satisfaction.

Delivered drinks and food promptly while maintaining a clean and organized workspace.

Upsold beverages and promotions to maximize sales.

Collaborated with bartenders, security, and management to ensure smooth operations.

Assisted with VIP and bottle service, ensuring high-end guest experiences.

Adhered to club policies and safety regulations. West Valley Medical Clinic

Patient Assistant/Caregiver (June 2024 – November 2024)

Assisted patients with personal grooming and hygiene.

Administered medication on time as prescribed.

Maintained a professional relationship with clients. Mwenyeji Investment

Loan Officer/Sales Representative (March 2024 – June 2024)

Evaluated creditworthiness of customers.

Processed loan applications and documentation.

Set up debt payment plans.

Provided clients with information and answered their queries.

Completed loan contracts and counseled clients on policies and restrictions.

Built long-term, trusting relationships with customers.

Ensured the highest possible level of customer satisfaction. Shop N Buy

Sales Representative (2023 – March 2024)

Answered client queries about product specifications and uses.

Maintained client relations and identified new sales and marketing channels.

Promoted business solutions and attended marketing events to raise brand awareness.

Researched prospective customers, competitors, and market trends.

Maintained up-to-date customer records and prospect pipelines. West Valley Medical Clinic

Medical Receptionist (October 2021 – 2022)

Greeted and attended to patients in person and over the phone.

Answered phone calls in a professional and courteous manner.

Maintained confidentiality of doctor, staff, and patient information.

Scheduled appointments between doctors and patients.

Liaised between medical departments with discretion and professionalism.

Assisted with admissions and treatment as per agreed protocols.

Communicated medical results to patients under clinical supervision.

Completed accurate documentation of patient records. Golf Hotel, Kakamega

Receptionist (May 2019 – August 2019)

Greeted guests and assisted them with check-in and check-out.

Maintained a positive attitude and friendly demeanor.

Responded to guest questions and requests.

Answered and forwarded phone calls.

Managed guest bookings and reservations.

Assisted with administrative and clerical tasks as needed. INTERESTS

Community involvement

Reading

Sales and marketing

Traveling

Making new friends

Promoting company image and branding

REFEREES

1. Ms. Kesley

Shop N Buy, Eldoret

Tel: 072*******

2. Moureen Jeru

Human Resource Manager, Golf Hotel Kakamega

Tel: 072*******

3. Leonard Okwemba

West Valley Medical Clinic, Eldoret

Tel: 071*******

Contact this candidate