Appointment Setter Virtual Assistant
Resume:
JOB EXPERIENCES
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live:cid.27850alfelacd170
Sauro Monfort
Iloilo City, PH 5000
CONTACT
Sauro Monfort
Admin Virtual Assistant
Customer Service Rep
Appointment Setter
ABOUT ME
Personal qualities were critical to
my clients' success. Being highly
dependable, resourceful, and able
to collaborate effectively with
others are just a few of the qualities
that would be beneficial to the
organization.
SKILLS
Strong communication skills
Strategic Thinking
Data Analysis
Market Research
Project Management
Time management
Effective and efficient use of
online communication tools
and other systems apps
Appointment Setter Aug. 2023 – Feb. 2025
Luxury Avenue Media
Contact inbound prospects via phone to
introduce the company and its products
or services
Qualify prospects and gather relevant
information to determine if they are a
good fit for the company's offerings
Set up appointments and follow-up calls
for the owner to build a strong pipeline.
Maintain a positive and professional
attitude at all times.
Utilize CRM to update customer accounts
and manage the sales pipeline
Aug. 2022 - Aug. 2023
eComm VA & Product Researcher
Henry FBA LLC
Gather and analyze data on market
trends, customer preferences, and
competitive products
Interpret research findings to identify
opportunities for product improvement
or new product development
Handles tasks like creating logos,
designing marketing materials, social
media graphics and reels.
Enter data into spreadsheets, maintain
databases, and manage documents,
ensuring the information is accurate and
easily accessible.
Assist with customer inquiries, providing
support via phone, email, or chat.
Lead Generation Specialist
EDUCATION
Computer System Design and
Programming
AMA Computer College
Member, Marketing Club
Member and Volunteer, Student
Tutoring Center
Member, Hiking Club
Feb. 2019 - Jan. 2020
Customer Service Rep. Tech Support
Sales
Asurion Philippines (Verizon)
Answer calls professionally to provide
information about products and services.
Take/cancel orders, or obtain details of
complaints.
Keep records of customer interactions and
transactions, complaints, and comments,
as well as actions taken.
Build relationships with customers,
negotiate and close sales.
Maintain a positive and professional
attitude at all times.
Tier 2 Technical Support
Admin Virtual Assistant Feb. 2020 - Aug. 2022
8XUM-IP Patent Lawyer
Scheduling appointments, managing
calendars and compiling documents
Handle correspondence including
drafting/ sending emails and preparing
reports
Conduct research, collect data, create
presentations/reports as requested by
clients
Handles tasks like creating logos,
designing marketing materials, social
media graphics, and more
March 2017 - Feb. 2019
Appointment Setter Cold Caller
Virtual Assistant
Callbox Incorporated
Reach out to potential clients’ via phone or
email to introduce the company and it’s
products or services
Generate leads to determine if they are a
good fit for the company's offerings
Schedule appointments between potential
clients and the owner or closer
Maintain a positive and professional
attitude at all times.
Utilize sales pipeline to update customer
accounts and manage CRM’s
Meet or exceed sales targets
SOFTWARE & APPLICATION
Contact this candidate