Administrative Assistant Customer Service

DANIE RENAULT LOVE

**** ****** ***** **** ******, Texas 75035

***********@*****.*** 214-***-****

PROFESSIONAL SUMMARY

Detail-oriented Administrative Assistant with extensive experience in education support, office management, and customer service. Adept at coordinating schedules, managing budgets, and ensuring seamless operations in fast-paced environments. Strong interpersonal skills with a passion for assisting students, families, and faculty. Proficient in Microsoft Office Suite, budgeting, and data management.

PROFESSIONAL EXPERIENCE

FRISCO INDEPENDENT SCHOOL DISTRICT – LEBANON TRAIL HIGH SCHOOL

Counseling Department Administrative Assistant

September 2016 – Present

Provide administrative support to five campus counselors and three visiting counselors.

Manage Outlook calendars and schedule appointments.

Oversee department budget, process purchase orders, and track counselor expenses.

Coordinate student registration, including mass scheduling and family outreach.

Maintain and update a community service hour database for 2,000+ students.

Organize university recruiter visits and assist with student schedule changes.

FRISCO INDEPENDENT SCHOOL DISTRICT – SMITH ELEMENTARY SCHOOL

SAIL Paraprofessional

September 2014 – August 2016

Provided inclusion support for special education (SPED) students.

Collected and recorded behavioral and social skill data daily.

Assisted general education teachers with accommodations and modifications for SPED students.

RINEY PACKARD PLLC – DALLAS, TEXAS

Billing Administrator & Office Assistant

June 2013 – September 2014

Edited and corrected pre-bills for three attorneys.

Processed and distributed bimonthly billing statements.

Welcomed clients and coordinated attorney-client meetings.

Stay-at-Home Parent & Community Volunteer

September 1997 – June 2013

Volunteered at children's schools, assisting with administrative tasks.

Led Safe Environment department at St. Francis of Assisi Church, clearing volunteers for youth programs.

Conducted background checks and interviews for a parish of 30K+ families.

OLSTEN STAFFING – DALLAS, TEXAS

On-Site Manager (Pizza Hut Corporate Offices)

September 1995 – February 1997

Managed 60+ temporary staff members, handling hiring, scheduling, and terminations.

Collaborated with Pizza Hut management to address staffing needs.

Processed payroll paperwork and ensured workforce efficiency.

FOSSIL WATCHES – RICHARDSON, TEXAS

Customer Service Assistant Manager

June 1993 – September 1995

Supervised customer service call center operations.

EDUCATION

TEXAS TECH UNIVERSITY

Bachelor of Arts in English, Minor in French

Graduated 1990 Lubbock, Texas

SKILLS & COMPETENCIES

Office Administration & Calendar Management

Budgeting & Expense Tracking

Student & Family Support Services

Data Entry & Record Keeping

Microsoft Office Suite (Word, Excel, Outlook)

Special Education Assistance

Customer Service & Client Relations

Event & Scheduling Coordination

Billing

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