SKILLS
EXPERIENCE
CERTIFICATIONS
Jake Ariola
CERTIFIED PHARMACY TECHNICIAN
315-***-**** ************@*****.*** Salt Lake City, UT 84101 Adaptable professional with strong communication and problem-solving skills, excelling in dynamic environments to deliver consistent results. Skilled in project management, with meticulous attention to detail driving successful outcomes and fostering e fective team collaboration. Proven ability to innovate and improve processes while building strong client and colleague relationships. Seeking a role to leverage organizational abilities, adaptability, and communication skills for organizational success.
• Customer Service • Creative Problem-Solving
• Time Management • Adaptability
SENIOR PHARMACY TECHNICIAN
Walgreens
Syracuse, NY
February 2020 - March 2023
Provided exceptional customer service, assisting patients with prescriptions, insurance questions, and medication concerns.
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• Accurately lled 250+ prescriptions daily, ensuring e ciency and compliance with pharmacy regulations. Took leadership in COVID-19 operations, managing the in ux of new patients, coordinating vaccine and testing appointments, and ensuring smooth work ow during peak demand.
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Trained and mentored new pharmacy technicians, improving team performance and maintaining high accuracy standards.
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• Maintained strict compliance with HIPAA regulations, pharmacy protocols, and medication safety guidelines.
• Collaborated with pharmacists and healthcare providers to resolve medication issues and streamline patient care. PROPERTY MANAGER
MaxxPM
Lehi, UT
June 2023 - July 2024
• Managed daily administrative tasks, including tenant relations and rent collections.
• Provided customer service support by responding promptly to inquiries or requests from tenants.
• Investigated complaints, disturbances and violations and resolved issues.
• Developed and maintained positive relationships with tenants to ensure satisfaction with living conditions. INBOUND PATIENT ACCESS SPECIALIST
SmithRx
Lehi, UT
October 2024 - February 2025
Demonstrated high-level customer service and communication skills while managing patient access services in a busy healthcare environment.
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Provided support for patients during registration process by answering questions related to insurance coverage and payment arrangements.
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Utilized advanced computer skills to navigate multiple electronic health record systems with accuracy and e ciency.
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Certi ed Pharmacy Technician (CPhT) – Pharmacy
Technician Certi cation Board (PTCB), 2025
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