Facial Receptionist

FLOWER MOUND, US • KRESSENLAUREN@GMAIL.COM** •

972-***-****

LAUREN KRESSE

SKILLS

Customer Service, POS Systems,

Microsoft Office, Adobe Photoshop,

Communication, Complaint Resolution,

Cash Handling, Multitasking,

Team Leadership, Data Entry,

Problem Solving, Inventory Management,

Conflict Resolution, Sales Techniques,

Time Management.

EMPLOYMENT HISTORY

CASHIER Jan 2023 - May 2024

Gyro360 Highland Village, TX

HOSTESS Jun 2021 - Sep 2022

Texas Roadhouse Flower Mound, TX

RECEPTIONIST Aug 2025

Mod Facial Highland Village, TX

EDUCATION

SEP 2023 - PRESENT

North Central Texas College Online

I am in college for my Business Degree alongside nursing prerequisites. In the future, I plan to go to nursing school and complete further certifications to become an aesthetic nurse.

AUG 2019 - MAY 2023

Edward S. Marcus High School Flower Mound, TX

Process customer transactions, ensuring satisfaction and precise cash handling.

Developed strong customer communication, enhancing shopping experience.

Efficiently used POS systems, maintaining transaction accuracy and speed. Managed multiple tasks in a dynamic setting, improving service delivery. Built customer relationships, fostering loyalty and repeat business. Ensured smooth guest seating, enhancing customer satisfaction and minimizing wait times.

Maintained open communication with staff, reducing worker overload and improving service flow.

Cultivated positive guest relations, resulting in consistently high satisfaction ratings.

Schedule appointments, ensuring seamless service flow Increased membership sales, boosting revenue

Welcome clients warmly, fostering a friendly atmosphere Process client payments, maintain accurate records, and coordinate daily schedules while ensuring exceptional service standards. Build strong relationships with clients and team members, handle multi- line phone system, and resolve customer inquiries efficiently. Streamline check-in procedures, implement digital booking system, and maintain organised client database for improved operational flow.

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