Data Entry Specialist

Professional summary Data entry specialist with * years of experience in managing high-volume dispatch operations and optimizing scheduling processes. Demonstrates strong skills in team collaboration, time management, and customer relationship management, ensuring seamless coordination and data integrity. Committed to enhancing service quality through effective problem-solving and innovative service coordination strategies.

Employment history

Mar 2021 - Mar 2022 Cashier/Data entry, Empire CJDR West Islip

Mar 2022 - Apr 2022 Internal Service Advisor For Used cars, Empire CJDR West Islip

Processed daily financial transactions and maintained accurate records while managing customer accounts, demonstrating strong attention to detail and data accuracy Streamlined data entry procedures to reduce processing time while maintaining high accuracy standards and exceptional customer service

Coordinated with sales and finance teams to ensure accurate transaction records, contributing to improved departmental efficiency

Identified and resolved discrepancies in financial records through systematic analysis, ensuring data integrity across multiple systems

Assisted customers with transaction inquiries while maintaining organized documentation, demonstrating strong multitasking abilities

Implemented cross-departmental data verification protocols between sales and finance teams, enhancing transaction accuracy and reducing processing bottlenecks Managed service diagnostics and quality assessments for pre-owned vehicles, implementing systematic inspection protocols to ensure optimal vehicle condition Streamlined internal service operations by coordinating with technicians and sales teams, reducing vehicle preparation time for retail readiness Conducted comprehensive vehicle evaluations, documented maintenance requirements, and prioritised service schedules to maintain inventory quality Built strong relationships with service technicians and sales staff to expedite vehicle preparation processes and enhance departmental efficiency

Facilitated smooth communication between service department and sales team, ensuring transparent documentation of vehicle service history Developed and implemented standardized vehicle inspection protocols, enhancing quality control processes and minimizing service-related issues for pre-owned inventory Assisted with payroll management and time cards

Gloria Lopez-Benitez

Data Entry

100 Ronkonkoma Ave, C16, Ronkonkoma, United States, 11779 934-***-****

***********@*****.***

2022 - 2023 Service Advisor, Empire Cjdr

West Islip

Sep 2023 - Jan 2024 Bank Teller, TFCU (Teachers)

Nesconset

Led service department operations, streamlined customer communication processes, and managed repair schedules while maintaining high customer satisfaction rates Coordinated service appointments, diagnosed vehicle issues, and provided accurate cost estimates while building strong client relationships Facilitated seamless communication between technicians and customers, ensuring transparent updates and resolving concerns promptly

Maintained detailed service records, processed warranty claims, and implemented efficient scheduling systems to optimize workshop capacity

Partnered with technical team to deliver comprehensive vehicle assessments, ensuring accurate diagnostics and timely service completion

Developed and implemented service tracking protocols to enhance repair workflow efficiency, while monitoring technician performance and service quality benchmarks Analyzed service department workflows to optimize appointment scheduling and resource allocation, resulting in reduced wait times and enhanced customer experience Streamlined communication protocols between technicians and customers, minimizing repair delays and strengthening client retention through transparent updates Established comprehensive vehicle assessment procedures, ensuring precise diagnostics and maintaining high service quality standards

Orchestrated cross-functional coordination between service teams to expedite repairs while maintaining superior workmanship and customer satisfaction Implemented new service tracking systems to monitor repair progress, leading to improved workflow efficiency and enhanced service delivery

Processed daily transactions with precision, managed customer accounts, and ensured compliance with banking regulations while maintaining high accuracy in cash handling. Resolved customer inquiries effectively, provided personalized banking solutions, and maintained strong relationships with account holders through attentive service. Streamlined transaction processes, reduced wait times, and implemented efficient cash drawer management while maintaining perfect balancing records. Partnered with team members to enhance service quality, cross-trained in multiple banking functions, and supported branch operations during peak hours. Identified potential fraudulent activities, applied security protocols, and maintained detailed documentation while ensuring regulatory compliance. Optimized transaction processing and account management while maintaining strict compliance with banking regulations and zero-error cash handling standards. 2024 - Present Non emergency medical dispatcher/Customer Service, Medical Answering Services (medicaid) Remote (NY Based)

Education

Sep 2014 - Jun 2018 Brentwood high school, Brentwood Skills Team Collaboration Time Management Quality Assurance Problem Solving Customer Relationship

Management

Data entry

Communication Skills Multitasking Service Coordination Data Integrity Sales Support Documentation Management Customer Support Service Operations

Languages English

Native

Spanish

Native

Courses

Mar 2021 - Aug 2021 Nursing assistant/phlebotomy/EKG at Long Island School of Healthcare Careers Hobbies I love creating art

I love nature walks

I love photography

I love baking/cooking

References Chris Hall

The meadows

**************@*****.*** / 631-***-****

Dimas lopez

Uncle Giuseppe’s (store manager $

N/A / 631522065

Coordinate non-emergency medical transport requests while delivering empathetic customer service, ensuring timely dispatch and patient care coordination Process Medicaid transportation requests with meticulous attention to detail, verify eligibility, and maintain accurate documentation

Manage high-volume dispatch operations while maintaining service quality standards and resolving scheduling conflicts efficiently

Partner with healthcare providers and transport services to optimize scheduling and ensure seamless patient transportation arrangements

Evaluate transport requests, prioritize cases based on medical necessity, and implement effective routing solutions

Streamline medical transport coordination by implementing efficient dispatch protocols while maintaining exceptional patient care standards

Contact this candidate