Executive Assistant

Beth Ann Kovach

Morton, PA 610-***-****

*.******@*******.***

Extensive experience as executive assistant with coordinating, planning, and supporting daily operational and administrative functions to excel in an executive or senior assistant role

Demonstrated capacity to provide comprehensive support for senior-level staff, including managing and coordinating projects and processes in support of effective business operations.

Education:

Bachelor of Arts in Sociology/Psychology Minor from Immaculata University– Immaculata, PA

Skills:

Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Managing, arranging, and coordinating tasks

Executive calendar management

Travel Management

Experience with managing contacts, conference bridges, appointments, arranging luncheons/events, familiar with QuickBooks.

Budget and Expense management

Supervision experience of employees

Professional Experience:

Immaculata University, Immaculata, PA 2022 to present

Administrative Coordinator to Dean & CNHP Chairs & Faculty

Provide direct administrative support to Dean of College of Nursing & Health Professions, Pre-Licensure BSN Director & Chair, MSN Director, Chair and Directors of the Division of Health, Nutrition & Exercise Science

Assist Dean with all daily tasks and projects including calendar management and budget process

Manage all CNHP invoices and maintain a log of respective cost centers on a monthly basis

Assist Compliance Coordinator in Nursing department with management and tracking of student clinical compliance

Maintain student lists for all departments and serve as the first point of contact for most student concerns and questions

Develop, manage and maintain all Nursing student files both electronic and paper

Plan and coordinate all College events – BSN Pinning, MSN Capstone and other large events throughout the academic year.

Coordinate work-study student process for the Nursing department

Oversee and monitor CNHP Instagram account

Assist the DON faculty counselor with Delta Tau at-Large Chapter of Sigma activities

Assist and contribute to the planning of marketing and communication efforts for the College

Widener University, Chester, PA 2018 to 2022 Executive Assistant

Provided administrative support to Associate Dean & 7 Graduate Nursing Program Directors

Managed calendars for all directors

On-boarded and processed new Graduate students into the program. Created class schedules in scheduling system for all Graduate programs

Tracked, maintained and projected student enrollment for future semesters

Registered all graduate students and managed class schedules every semester

Took minutes and notes at all Graduate program meetings

Set up and managed conference room schedules for meetings, classes and student presentations

Provided student and faculty support for on-going School of Nursing projects and initiatives. Back-up to all other admins when needed

4 Walls Inc., Narberth, PA 2005 to 2017

Executive Assistant

Provided administrative and operational support to CEO, board members and other executives

Promoted to Executive Board committee in 2016 with CEO, CTO, and board members

Skillfully managed wide-range of office and sales support tasks while overseeing Client Services support personnel

Leveraged strong multitasking skills to manage customer service, database management, invoicing, order and cancellation processing, vacation and time off requests, overall project management and maintenance, and trade show and company event coordination

Strong communication skills exhibited through written and verbal interactions with management, co-workers, subordinates and customers; organized and coordinated cross- functional teams in support of customer needs

Supervised employees completed all functions and provided executive assistance remotely. Identified areas for improvement in policies, procedures, and business processes and delivered strategic recommendations

Coordinated all trade show and company events including annual company meeting. Included hotel and travel arrangements, booth coordination, supply ordering, meals, and company gifts.

Accounting and bookkeeping backup for invoice questions, copies, and client issues

Main liaison between employees and the executive board for HR issues, policy questions and overall employee engagement concerns

Promoted to Operations Manager in December 2016 from Client Services Department Manager

Progress Bank, Norristown, PA 1998 to 2004

Executive Assistant to Vice President

Trusted Executive Assistant to Vice President of Community Bank

Organized calendars and schedules to align with executive needs and company goals. Trained administrative staff on policies and procedures

Coordinated complex projects and assignments as requested. Supported the 5 direct reports to the EVP as well with all administrative and project related tasks

Regularly acknowledged by leadership for timeliness, attention to detail, and ability to multi- task and handle complex assignments

Coordinated and managed large-scale document upgrade project for all branch processing forms – system overhaul which required redesign of all forms utilized by the branch network Coordinated creation of forms, developed procedures and documentation for new form utilization, organized beta testing of new forms and procedures, developed staggered roll-out project schedule, and delivered employee training

Demonstrated flexibility and superb work ethic in enthusiastically taking on special projects in addition to primary office administration responsibilities

First Sterling Bank & Prime Bank, Fort Washington, PA 1995 to 1998 Administrative Assistant

Administrative Assistant to the Vice President of Retail Banking. Supported VP in all aspects of branch management issues, coordinated training materials and presentations, updated and responsible for employee manual, handled regular daily administrative tasks as assigned

Previous experience as Customer Service Representative and Teller

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