LAWRENCE ALBERTO
Queens Village, NY **********@*****.*** 917-***-****
DATA ENTRY / PAYROLL PROFESSIONAL
Data Entry Professional with a focus in healthcare, entertainment, and aviation industries. Keeps cool under pressure while multitasking. Handle clerical filing of charts, paperwork, and confidential information. Process re-ordering and replenishing supplies for use. Coordinate with diagnostic centers scheduling of appointments for patients. Conduct document imaging, scanning documents digitally, and fax documents. Update and maintain new and existing employee information to include I-9, Vacation/holiday pay, W-4, earnings, and tax deductions.
TECHNICAL SKILLS: Microsoft Office Suite, Data Entry, Adobe Photoshop, Service Skills, Typing, Answer Phones, Electronic Medical Records, Digital Document Scanning, Front Desk Reception, ADP, Google Docs, Slack, Microsoft Teams, Zoom.
WORK EXPERIENCE
CAST AND CREW ENTERTAINMENT SERVICES – New York, NY 2018 to January 2023
Associate Payroll / Data Entry Clerk
Assisted Payroll Coordinators in maintaining payroll information with collating, calculating, and entering employee data into HTG (Hours-to-Gross) company software.
Keyed in and calculated work hours for weekly employees with Hours-to-Gross company software.
Updated payroll records by entering any changes to employee information or benefits such as job title
changes, exemptions and saving deductions.
Prepared reports that include summaries of earnings, tax deductions, leave, compassionate leave
and non-taxable wages for Payroll Coordinators.
Resolved payroll discrepancies and answered any employee payroll queries to office staff through phone and online meeting platforms such as Microsoft Teams, Slack, and Zoom.
Maintained payroll procedures according to payroll coordinators rules and company guidelines.
SWISSPOST / VIRGIN ATLANTIC – Jamaica, NY 2015 to 2017
Passenger Service Representative
Greeted and assisted airline passengers and assisted them in the ticketing and reservation procedure.
Processed passengers by rebooking the itineraries, boarding passes and answered passenger inquiries about departure times of their flights.
Reconciled passenger's documents/passports during boarding procedures.
Assisted staff members for smooth and safe operations in on-boarding and off-loading of passengers during season weather conditions indoors and outdoors.
Made announcements for passenger information at Arrivals Hall in luggage retrieval and direct them to taxi lines and other modes of transport.
DR. ROLANDO ROMAN MD PC – Jamaica, NY 2008 to 2015
Medical Front Desk Receptionist
Answered phone calls, scheduled appointments, and answered patient inquiries.
Prepared patients for examination procedures, took and record vitals and height / weight utilizing Google Docs suite and transferred real-time data to doctor's computer.
Updated EMR (electronic medical records) and data entry to ensure up-to-date patient roster information for physician.
Assisted with clinic and office procedures that included maintaining waiting room area in a tidy manner and restocked medical supplies that included vacutainers, butterfly needles and hygienic procedure equipment such as bandages, antiseptic wipes, cotton wool pads and swabs.
Assisted medical staff in directing patients to appointed rooms to be seen by physician.
Collected laboratory samples from doctor and completed paperwork for delivery pick-up.
Collected patient co-pays by handling cash at end of office hours to be processed by office accountant.
Assisted patients when handicapped or wheelchair-bound
Interacted with pharmaceutical representatives while they waited for the physician.
EDUCATION
DEVRY UNIVERSITY - Long Island City, NY – BS in Professional Studies in C.I.S. in Computer information Systems