Supply Chain Operations Manager

Scott J. Carlson ************@*****.***

** **** **** ********* *******, 30549 309-***-****

Summary of Qualifications

Highly dedicated and motivated professional with extensive and diverse background working within the manufacturing industry, focusing on logistics and supply chain sectors. Proven track record in implementing a successful logistics start-up (Caterpillar Victoria, TX) facility with impact to the bottom line. Earned recognition as a motivational leader and “hands-on” manager who handles multiple responsibilities simultaneously in fast-paced and time sensitive environments. Solution-focused attitude on real problems related to the bottom line and production. Gained cross-functional background to pursue a management position in supply chain and logistics engineering. Recognized as a competent decision-maker with a keen ability to identify, analyze, and minimize issues. Well-honed communication skills and effective in developing strong working relationships with the entire management team.

Logistics Operations Manager

Six Sigma Black Belt Certified

Delivery Frequency and Vehicle Optimization

Supply Chain Processes and Procedures

CPS Black Belt

Continuous Improvements

Project Metric Tracking

Inventory Control Manager

NPI Quality Engineer

Fab & Finish Supervisor

Professional Experience

Kubota Manufacturing of America Jefferson GA

Engineering Specialist Manufacturing Engineering Feb10-2025 -Current

Kubota Manufacturing of America Jefferson GA

Engineering Specialist May16-2022 -Current

Repack improvement efficiencies through layout –

Receiving increasing capacity

Removing discontinued and non-required parts.

New Model Team, Set-up SMP’s, and validations

Plan, Design New Logistics routes, involving and implementing Automated Tuggers

Plan, Design Space Savings projects, redesign, and purchasing warehouse racking.

Plan and Design, Loader Line Building, with Automation

DXC Technologies Memphis TN

Logistics Operations Manager May2021 -April2022

Managing Memphis DEPOT

Inbound Lease Return Process

Computer Refurbishing for AT&T

Computer re-allocation

Agilent Technologies Memphis TN

Logistics Operations Manager Sept03-2019 -April08-2021

Managing Quality through DEFOA’s

Managing Inventory Control Team

Managing CI for the Site

35 Employees across 3shifts

Electrolux North America Memphis TN.

Interim Quality Director Mar04-2019 – Aug28-2019

Responsible for Guiding the Quality Team to meet Quality goals.

Meeting Quality deliverables, in manufacturing/fabrication

Hiring – Teaching – Training

Electrolux North America Memphis TN.

NPI Quality Engineer May29-2018 – Mar04-2019

Responsible for quality and engineering support of designated work groups within department. Focus of position centers around leading change and making process improvements in the areas of safety, quality, productivity, and cost.

Monitoring Product Quality, define what methods and equipment will be used to measure key quality characteristics of a process.

Review and approve ECN/ECR.

Monitor Customer complaints and communicate effectively to design, manufacturing, quality, and suppliers’ quality improvements.

Train Quality technicians on operating machines, test equipment, procedures and collecting data.

Train operators on key quality characteristics of a process.

Continuous Improvement Activities to improve the quality of the process, using data collected from the process; call center data, and applying problem-solving techniques.

Participate in DFMEA teams and trained as a facilitator.

Review and approval of print specifications with the ability to recommend best practices for recognized national or international standards.

Implement, maintain, and enforce Standard Operating Procedures and work instructions in work group.

Implement and maintain, inspection gauges, test procedures for the work group.

Ability to quantify, prioritize and resolve design, manufacturing, supplier, and customer issues.

Evaluate process control plans, PFMEA’s and establish statistical process control methods to monitor critical to quality processes and characteristics.

Unemployed Memphis TN.

Job Search Jan24-2018 – May29-2018

Traveled to interview IL, Al -Send Resumes through e-mails and US Mail

Worked with several recruiters from LinkedIn.

Group O, 3pl for AT&T Memphis TN.

Lab Manager Aug28-2017 – Jan23-2018

Managing (2) shift operation, and 40 Associates and (3) Supervisors

Training and Teaching, Cell Phone and Accessories, Quality Testing

Managing through Quality failures using AT&T, networks

Managing Metric Dashboard, and cascading up to Director level,

Maintaining Production schedule, identifying volume variability

XPO Logistics 3pl for Cummins Memphis TN.

Engineering Manager Feb 2017 – Aug26-2017

Manage Facility Efficiency Data to drive Production - Measuring individual efficiency -performance-utilization - Using Lean Tools to drive Continuous Projects

Managing (3) Industrial Engineers and (2) data entry clerks - Management reporting of Inventory

Project Management tasks, organizing and presenting Continuous Improvement Projects

Documenting and tracking to complete all projects. - Working with Process owners to reflect milestones

Kenco Group 3pl for Cummins Memphis TN.

EIP / Continuous Improvement Manager Feb 2016 – Jan 2017

Manage Facility Efficiency Data to drive Production - Measuring individual efficiency -performance-utilization.

Using Lean Tools to drive Continuous Projects - Managing (3) Industrial Engineers and (6) data entry clerks.

Caterpillar Logistics, MLS Victoria, TX

Southwest Regional Black Belt April 2015 – Dec-2015

Coordinate Six Sigma Project/RIW’s for (5) southwest facilities. Manage Six Sigma and RIW Projects to bring $400K in Value Prop and ensure that projects are focused on improving the Victoria Value Streams.

Served as Project Manager in bringing about VP Targets for the Southwest Regional Logistics Centers.

Ensure all project requirements are met on time and ensure communication on status of each project is communicated effectively. Responsible for 25% of the Lead Associates in Green Belt Training (Victoria).

Manage each project with a sense of ownership while demonstrating vision via a self-driven personality.

Regularly look for project opportunities that improve logistic costs per unit (target 3-5% improvement).

Review and approve plans for the control of planned output, budget spending, and material efficiency.

Develop and implement operational and safety policies and procedures for Six Sigma and RIW Projects.

Responsibilities include creating master schedules and the implementation of self-directed work teams.

Caterpillar Logistics, MLS Victoria TX

Logistics Operation Manager Jan 2012 – April 2015

Managed 1.1M square foot operation at Caterpillar Logistics Services in Victoria and was responsible for daily operations to ensure client service levels, facility metrics, and production targets were achieved.

Was responsible for managing a staff of 5 managers who supervised approximately 110 hourly workers.

Provided direction and guidance for continuous quality improvements. Developed and implemented operational changes to reduce costs and/or improve efficiency utilizing Six Sigma and Lean methodology.

Worked with cross-functional leadership teams to develop/review operational procedures, packaging issues, and Logistics Quality Standards. Assigned to supporting NAHEX from a Logistics perspective.

Promoted and supported day-to-day operational and safety issues with support of management team.

Duties included managing all Logistics operations, using MACH1 and SAP computer applications.

Designed of Warehousing and Racking/Part Slotting and Part Profiling, Sequencing

oI was on the design Team implementing construction plans for racking/slotting and profiling for the best part storage and material flow. To optimize total labor efficiency throughout the Warehouse.

Caterpillar Logistics, MLS Morton, IL

Caterpillar Production System CPS Black Belt Jan 2011 – Dec 2011

Experienced in facilitating Caterpillar Production System through Rapid Improvement Workshops.

Drove Caterpillar Production System processes and procedures. Contributed to year-end assessments.

Led CPS projects using CPS tools and methodologies. Provided coaching, teaching and developing others to use the tools and methodologies of CPS by tapping into unused employee creativity.

Caterpillar Logistics, MLS Morton, IL

Six Sigma (Certified DMAIC) Black Belt Dec2009 – Jan2012

Provided supply chain solutions that delivered a competitive advantage and impacted corporate performance.

Supported Material Logistic Services (MLS) by facilitating (2) Rapid Improvement Workshop’s with cross functional teams. Utilized expertise in implementing Overall Equipment Effectiveness in (3) buildings.

Created Internal Logistic Process for New (NPI) Assembly Line and Universal Kit Carts Strategy and Plan.

(2010) 6 Sigma Value Prop, (10) Closed/Active Projects

$2000-East Peoria Campus Dunnage Elimination

$9200 Replenishment Day 2 Material Mobile Sequencer

$7440-NN Receiving Dock and Adjacent Area Rearrangement

Generated $900K Value Prop (2010)

$850K-Workforce Utilization strategy

$13K-Custom Weld Process

$3400-Combining Seats into Black Iron Sta-1 knockdown

$26K-Transportation Verification and Cost Reduction Reporting

Cat Logistic Service – ILC and Hose Rack Contamination Control Expectation

Overall Equipment Effectiveness including Hour-by-Hour Cell Boards, Andon Lights, MLS

Caterpillar Peoria, IL

Black Belt Junet2006 -Feb2009

Provided coaching and training 30% of time to support high performance and a highly engaged workforce.

Established standards and criteria for physical aspects of the Order Sequence Specific “OSS” strategy.

Contributed to a 10-month injury-free workplace while supporting corporate and division objectives.

Changed floor plans to ensure Standard Work conformance for MLS-IMOD and Buildings NN and SS.

Achieved Cumulative (2008-2009) Six Sigma Value Prop Reaching Caterpillars bottom line ($3 Million).

2008-2009 generating $1M in Value Prop

Training in Replenishment Methodologies

Became Certified 6 Sigma DMAIC Black Belt (2009)

Trained (3) Green Belts

8 Projects for 2008 = $97,785

5 Projects for 2009 =$840,790

2008 & 2009 combined $938,1

Daxcon Engineering Bartonville, IL

Engineering Consultant – Caterpillar February 2004 – September 2006

Tracked defects for MO45’s and “07” engines through: Planning, Engineering, Logistics, Operations, Global Purchasing, and Supplier Quality for all platforms (NPI) builds, including: 2007 Truck engines, Cat Machine, Industrial Commercial, and Marine Engines. Monitored the validation of truck engines.

Utilized CDIM, HVC (High Velocity Cat) also Oracle, paperless factory. Experienced in providing Engineering support for New Product Introduction for Caterpillar Machine Group products division.

Introduced NPI engine to assembly line – leading inspections, collecting data, and validating new designs.

Handled direct manufacturing labor and parts replacement for problem investigation and test activities.

Assisted in engine installation, repair, and modifications. Communicated product issue lists to departments.

Education

Aided Drafting Hamilton Technical College – Associate of Occupational Studies in Computer

APICS - Basics of Supply Chain Management

APICS - Master Planning of Resources

Project Management Advanced Microsoft Project

Project Management Duration – Driven Planning

Caterpillar Production System – Yellow Belt Training

Six Sigma DMAIC Green Belt

Six Sigma DMAIC Black Belt

Certified DMAIC Black Belt

CPS Lean Black Belt

Computer Skills

Proficient in Microsoft Office Suite (Kronos, Word, Excel, PowerPoint, Access, Project, Visio, Minitab) Outlook, AS400, Dals, EPM, SAP, AutoCAD, Autostore Dashboard

Additional Skills and Experience

Logistics Operations Manager Skills - 6 Sigma DMAIC Black Belt Certified - CPS Black Belt - Teaching and Sustaining Processes - Continuous Improvements - Lead Times-Buffers and Kanban-Min - Max strategies, WIP CAPS-– Subassembly - Repacking - Delivery Frequency & Vehicle Mode Optimization - CPS Assessment Score-2014 (65.15) - Multi-tasking 3-4 Projects at a Time - Supply Chain Processes and Procedures - Measure Daily Operations; Point of Use Availability and CPS Facility Metrics - Project Metric Tracking 3PL Service Provider Management - Drive Supply Chain Solutions by Teaching DMAIC Methodology

Maintain Safety Culture and Resolves Safety Issues for Logistics Associates, Currently 14 month injury free Managed 110 employees to meet customer demand and provide World Class Service in Victoria, TX, Facilitate Caterpillar Production System through Rapid Improvement Workshop’s

Drive Caterpillar Production System Processes and Procedures - Contribute to Caterpillar Production Systems Year-End Assessment - Create and Execute Business Cases for Improvements - Process Mapping and Value Streams for the Facility - Value add and Non-Value added - 5 Why’s and RCCA Implement Processes and Execution Daily - Managed 3-5 people per project; supervised over 30 people with diverse cultural backgrounds, to complete Six Sigma Projects in a Timely Manner - Project Management - Overall Responsibility for Leading Projects- Project Execution Ensuring Timely Completion - Create and Implement Lean Methodology and Processes - Multi tasking on 3-4 Simultaneous Projects - Solid working knowledge of Bills of Material - Routings and Effectively changes - Communicate clearly and concisely verbally and in writing - Design and Process FMEA - Data Analysis - Quality Systems / Process Management - Problem Solving (8D methodology) - Analytical skills - Product Management Flow

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