Data Entry Customer Service
Resume:
Dione Torres
Positive, energetic, genuine, devoted, dependable and enthusiastic team player.
Austin, TX 78723
*************@*****.***
Professional Summary
1. Have been on temporary assignments since November 2024 Authorized to work in the US for any employer
Work Experience
Final Assembly
Artivion Biotechnology-Austin, TX
March 2024 to November 2024
I manually attach synthetic fiber to aortic heart valve prosthetics,with precise and intricate efficiency and detailed precision. In a clean room environment while working with a microscope. Assembler/Production
Flex-Austin, TX
December 2023 to March 2024
Build solar panel units
Mail Sorter
UPS-Austin, TX
October 2022 to December 2023
Sorting mail packages weigh and scale ship
SSD associate
Amazon-Pflugerville, TX
May 2022 to December 2023
Picker, packer, shipping and receiving. Rebin and chute Warehouse Associate
Amazon.com-Austin, TX
July 2022 to August 2022
Material handler package handler
In Home Caregiver
Private family/At home care-Austin, TX
June 2017 to July 2022
Personal care and aide for an elderly gentleman. Maintain house, house keeping, cooking, errands paying bills etc.
Server/Waiteress Server
Outback Steakhouse-Austin, TX
February 2017 to July 2017
Server, server trainer, and head wait. My job duties included but were not limited to; serving food and beverages, suggestive selling, total knowledge of the menu to guide the guest through the dining experience. Money transactions, prompt, accurate, friendly service, with positive energy. Training new staff members, expo and food running, side work, and data entry, accounting, bank deposits, and balancing the end of the day transactions.
Server Server/trainer Key Holder
Homefield Bar & Grill-Austin, TX
January 2015 to December 2016
Server, server trainer, and key holder. My job duties included but were not limited to; serving food and beverages, suggestive selling, wine, beer, and menu knowledge. Providing excellent service to our guests in a prompt, accurate, friendly, sincere manner, with a sense of humor and love for sports. Trained new staff members, expo, food running, side work. Closing duties, as doing the bank deposits, tip calculation and distributing, accounting, checking and closing obligations. Light prep. Server, Server Trainer, Key Holder
Homefield Bar & Grill-Round Rock, TX
January 2015 to December 2016
They closed down
Server Server/trainer Headwait Cashier
Denny's-Austin, TX
May 2014 to January 2015
Server, server trainer, cashier, and head server. My job duties included but were not limited to; serving food and beverages, greeting and seating guests, busing, prep, light cooking, running cash register, training new staff members, taking and processing TO GO orders, side work, expo and food running and Second managing the server schedule.
HR Manager/Office Manager
Toys 'R' Us-Austin, TX
June 2009 to December 2009
Human resource manager in charge of hiring, delegating termination policies, boosting moral tactics, and coordinating special events. Run the cash office duties included: till register count and distribution, ending balance, deposits, and bookkeeping. Cashier duties included: running register, money handling, while maintaining prompt and accurate transactions, suggestive selling, promoting credit cards and warranty offers. Customer Service Desk included: processing returns, refunds, exchanges, suggestive selling, and problem resolution while displaying genuine, sincere, effective, friendly guest relations. Customer Service Associate
Walmart Supercenter-Austin, TX
July 2007 to December 2009
Customer service desk duties included: processing refunds, exchanges, check cashing, money transfers, money wire, processing claims, problem solving person to person and via telephone. Accounting, till counting, till exchange, and cashiering. Education
Some college in Offi e Customer Service
NTI - Austin, TX
December 2023 to Present
Certified in Office-Customer Service
National Trade Institute - Austin, TX
December 2023 to February 2024
Office-Customer Service
High school diploma in basic academic and extra curricular activities Crawford High School - San Diego, CA
August 1987 to June 1991
Skills
• Windows
• Microsoft Powerpoint
• Microsoft Word
• Microsoft Outlook
• Office experience
• Event Planning
• Payroll
• Retail management
• Accounts receivable
• Microsoft Office
• Typing
• Accounts payable
• Interviewing
• peach tree
• Communication skills
• POS
• Cash register
• Accounts Payable
• Human Resources Management
• Human resources management
• Load & unload
• Hand tools
• Order fulfillment
• Front desk
• Office Management
• Word perfect
• Time management
• Computer skills
• Cash handling
• Human Resources
• Office management
• Presentation skills
• QuickBooks
• Accounts Receivable
• Food industry
• Employee Orientation
• Cooking
• Serving Experience
• Phone etiquette
• Retail sales
• Janitorial experience
• Accounting
• Bookkeeping
• Data entry
• Recruiting
• Assembly
• Pallet jack
• 10-key. (10+ years)
• Hotel experience
• Account management
• Sales
• Customer service
• Serving
• dos
• Customer Service Skills (10+ years)
• Filing
• Human resources
• Microsoft Excel
• windows
• Guest services
• Data Entry
• Materials handling
• Guest relations
• Restaurant experience
• Manufacturing
• excel
• Management
• Supervising experience
• English
• Guest Relations Experience
Certifications and Licenses
Customer Service-Offic
February 2024 to Present
Office-Customer Service
TABC Certified
food handler certificate
ServSafe
November 2024 to November 2026
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