Customer Service Social Media
Resume:
Lakendrick Lipsey Sr., B.S., MBA
Fort Worth Texas 76114 ******************@*****.*** Phone: (214)530 - 6470
linkedin.com/in/lakendricklipsey
OBJECTIVE
Attainment of a position where skills learned from previous roles can be fully utilized, with opportunities for advancement within the company or organization.
SKILLS/QUALIFICATIONS
8+ years of professional HR/recruitment consultant experience. Including but not limited to consultation, training/developing, hiring, retention, on-boarding, account management and personal partnership building for DE&I recruitment.
10+ years of experience in offer/salary negotiations, trending, market analysis, sourcing strategies and staff forecasting.
5+ years of full desk RPO and corporate recruitment experience.
Proficient in social media recruitment initiatives
Business professional telephone etiquette
Great communication, organizational and detail-oriented skills
Skills proficient in Microsoft Office Outlets (Word, Excel, PowerPoint, etc.)
Impeccable customer service skills
EDUCATION
Masters of Business Administration
Colorado Technical University Colorado Springs, CO December 2017
Bachelor of Science - Industrial Technology
Mississippi State University Starkville, MS May 2008
INDUSTRY EXPERIENCE:
Manufacturing, Aerospace, IT & Healthcare, Aviation, Finance and Fraud Customer Service
Microsoft Word
PowerPoint
Excel
Access
CampusVue
Taleo
ADP
Salesforce
SOFTWARE EXPERIENCE
RX Scanner
WorkDay
Oracle
Money Network
Indeed
ZipRecruiter
Careerbuilder
Monster
PROFESSIONAL EXPERIENCE
Automotive Technician Recruiter February 2024 - Present
AutoNation – Irving, Texas
●Work closely with managers to gain a comprehensive understanding of the company’s hiring needs for every role, and to meet competitive hiring goals and expectations
●Measure candidates’ mechanical abilities and ASE certifications to ensure a perfect fit for roles.
●Screen resumes and CVs and manage job candidates throughout hiring process, from interview preparation to final-offer negotiation
●Maintain database of candidate records, including active and passive prospects, hired and fired employees, and other designations.
●Provide coaching and guidance to junior-level recruiting staff
●Write and post job descriptions on relevant platforms, especially social media
●Manage the full recruiting lifecycle across a variety of open roles, helping managers find, hire, and retain quality candidates
●Foster high-touch relationships using a database of qualified candidates to choose from when positions become open
●Partner with recruiting team and senior managers to design, refine, and implement innovative recruitment strategies
Recruiter Finance/ Fraud Customer Service August 2018 – February 2024
Manpower CitiBank – Irving, Texas
●Screen resumes and CVs and manage job candidates throughout hiring process, from interview preparation to final-offer negotiation
●Maintain database of candidate records, including active and passive prospects, hired and fired employees, and other designations.
●Provide coaching and guidance to junior-level recruiting staff
●Develop relationships with managers to build awareness of their departments, hiring needs, and job specifications
●Write and post job descriptions on relevant platforms, especially social media
●Manage the full recruiting lifecycle across a variety of open roles, helping managers find, hire, and retain quality candidates
●Foster high-touch relationships using a database of qualified candidates to choose from when positions become open
●Partner with recruiting team and senior managers to design, refine, and implement innovative recruitment strategies
Recruiter (Aircraft Maintenance)
Aviation Institute of Maintenance - Irving, TX February 2018 - December 2019 (FAA STEP Program focus on Maintenance Operations with primary responsibilities to source and recruit qualified Airframe & Powerplant (A&P) Mechanics)
•Identify ways to build effective talent pipelines; develop sourcing and recruiting strategies to meet high- volume staffing needs
•Build and maintain relationships with aircraft maintenance schools and various channels/networks in order to promote Envoy’s maintenance career opportunities
•Manage the full recruitment life cycle
•Post internal and external job requisitions and review submitted applications
•Coordinate interview sessions and/or hiring events both locally and nationally
Recruiter (Aircraft Maintenance) – cont’d.
•Participate in hiring events and career fairs
•Travel to maintenance schools; meet and network with students; conduct presentations to promote FAA Student Temporary Employment Program (STEP) maintenance opportunities
•Collaborate with Recruitment Coordinator to ensure the pre-employment process is successfully completed for all selected candidates
•Update the applicant tracking system, spreadsheets, databases, etc. to ensure accurate requisition and candidate information
•Experience in Defense contracting, recruiting for cleared positions
•TS/SCI-cleared
Recruiter
Trojan Labor – Irving, TX December 2016 - January 2018 Oversee all aspects of personnel management for our temporary workforce including payroll, recruiting, dispatching, maintaining, and supervising the temporary workforce that is assigned to our clients
•Dispatch temporary workers to various job sites by preparing work time tickets, distributing and collecting safety equipment, and directing employees to job site locations.
•Assist in recruiting, hiring, and other human resources procedures.
•Qualify temporary employees for work eligibility, assist applicants with the employment process, and help process payroll for completed work orders.
•Maintain and update employee files and client records.
•Conduct employee safety reviews and jobsite accident reports.
•Risk and accident management by filing timely reports when necessary and "actively" returning employees to work.
•Manage inventory records.
•Answer the telephone and assist customers with orders, invoice issues, or other requests.
References upon request
Contact this candidate