Project Manager Management

Hemant S. Trivedi

PMP, ITIL v*, MCP, MCDBA, M.S. (I.T.), B.S. (Engineering)

Fullerton, CA 92833 714-***-**** (Cell) E-mail: ************@*****.*** LinkedIn: www.linkedin.com/in/trivedihemant/

Senior Techno-Functional Program & Project Management Executive: Dynamic and results-driven leader with extensive expertise in PMO governance, ERP implementations, and digital transformation. Proven track record of delivering complex technology projects, optimizing business processes, and driving strategic initiatives to achieve measurable business outcomes. Adept at leading cross-functional teams, managing multi-million-dollar budgets, implementing scalable solutions to enhance operational efficiency and reduce costs.

Professional Experience:

Senior PMO & Technology Consultant Trivedi Consulting Group, CA 05/2013 – Present

oPMO Governance & Program Management: Standardized project lifecycle management processes, including business case assessment, project intake, prioritization, and execution. Implemented unified tools and KPIs to enhance efficiency and alignment across business lines.

oERP & Cloud Implementations: Led 5 full-cycle MS Dynamics 365 Finance & Operations implementations, including OCM, training, and HyperCare. Managed MS Office 365 Cloud migration programs for multiple clients, consolidating 21,000 users across 12 business units, resulting in a 20% reduction in TCO.

oDigital Transformation: Spearheaded real estate mortgage lending automation, achieving 40% business process efficiency and reducing FTEs by 2. Implemented document management solutions, cutting printing costs by \$225k annually and boosting productivity.

oVendor & Compliance Management: Conducted vendor audits, ensured compliance, and managed RFP processes from initiation to contract execution.

oTechnical Leadership: Directed software implementation and product development projects for government entities, including LAUSD, ensuring on-time and on-budget delivery.

Director of PMO – IT Performance Team Freight Systems, CA 10/2005 – 05/2013

oPMO Transformation: Elevated PMO maturity from Level 1 to Level 3, establishing enterprise-wide project management processes and methodologies. Managed a \$10M IT budget, aligning IT initiatives with business objectives.

oERP & Application Implementations: Led ERP implementations (MAS500, Axapta), WMS, TMS, CRM, and EDI systems, improving operational efficiency and revenue recognition. Automated billing processes, recovering \$1M in missed revenues.

oCost Reduction Initiatives: Designed and executed a strategic IT cost reduction program, achieving \$150k in annual savings. Implemented document management solutions, reducing printing costs by \$225k/year.

oCross-Functional Leadership: Managed 75+ programs and projects, leading cross-functional teams to deliver on scope, schedule, and budget.

Past Job Roles:

oOCM & Database Manager Maersk Logistics, CA 2002 - 2005

oSr. SQL DBA (DW Group) Move LLC, CA 2001 - 2002

oSr. Database Engineer Convergent DS, CA 2000 - 2001

oConsultant, Programmer/Developer TCG, CA 1998 - 2000

oProgram & Plan Management, Multiple Chemical Mfg. CA, FL & NY 1984 - 1998

Industry Experience:

Manufacturing (HVAC, Steel, Chemical) Supply Chain Management / 3rd Party Logistics Government

Finance & Wealth management eCommerce Real Estate

Key Achievements:

oCloud Migration: Successfully migrated 21,000 users to Microsoft 365, reducing TCO by 20%.

oDigital Transformation: Automated real estate mortgage lending processes, achieving 40% efficiency gains and reducing FTEs by 2.

oCost Savings: Implemented strategic IT cost reduction programs, saving \$150k annually.

oRevenue Recovery: Automated billing processes, recovering\$1M in missed revenues.

oDocument Management: Reduced printing costs by \$225k/year through ECM implementation.

PMO – Program and Project lifecycle Management:

oOrchestrated global programs, aligned business, IT, & PMO functions, ensuring project principles adherence.

oImplemented PMO solutions for three organizations, PPM tools, project lifecycle SOPs and aligned PMO governance and Led process improvements by managing teams, driving tech transformations and overseeing vendor management.

oManaged P&L, conducted ROI analysis, monitored KPIs, facilitated QBR and Executive Reporting.

oDemonstrated leadership in stakeholder communication and reporting, effectively presenting technical information to both technical and non-technical audiences at all organizational levels.

oProven ability to solve complex problems and navigate ambiguity, balancing independent decision-making with team collaboration to drive successful project outcomes.

oTeam Leadership: Managed cross-functional teams (Technical, Data), ensuring collaboration, accountability, and problem-solving through complex technical issues.

oExperienced in both Waterfall (SDLC), Hybrid (CRP), and Scrum methodologies, including backlog refinement, user stories, retrospectives, testing, and Definition of Done.

oPM Technical Tools: Azure DevOps, Project for the Web / Project Web App (PWA), Smartsheet, Jira, HP PPMC.

oEnd to End Transformations: Business Case/Assessment RFP Selection Plan Implementation Transition

Technical Expertise:

oLed full-cycle IT program and project management for large-scale enterprise initiatives using Waterfall and Agile/Scrum methodologies, including planning, ensuring timely delivery within budget and scope.

oData Migration: Oversaw data conversion, mapping, validation, and migration, ensuring accuracy and compliance.

oSystem Integration: Managed system integrations and legacy system updates, resolving cross-platform challenges.

oERP Systems: MS Dynamics 365 F&O, D365 BC, AX 2012, PeopleSoft FSCM, HCM, MAS500.

oCloud Platforms: Microsoft Azure, MS Office 365, SharePoint, Exchange/Email Migration

oOther Tools: Laserfiche, SQL Server, ETL, PowerBI Tools, Data Warehousing

Certifications & Training

oProject Management Professional (PMP) – PMI

oITIL v3 Certified (2013) – CSME ITIL v4 Training (2023)

oMicrosoft PowerBI Training

oMicrosoft Azure Solution Architect Training

oAgile Certified Professional (ACP) Training – 24 units completed

oMS Dynamics 365 Finance & Operations Training

oMicrosoft Azure DevOps Certification (AZ 400)

oProject management tool training: MS Project Prof. 2000-2016, MS Project Online/PWA, Smartsheet & Jira.

Education

oMaster of Information Technology

oBachelor of Engineering (Chemical Eng.)

oProject Management Certificate Courses

Professional Affiliations

oProject Management Institute (PMI)

oIT Service Management Forum (ITSM)

Publications & Blogs

oReducing ERP Implementation Cost

oMaximize your ERP Journey

oERP Implementation and OCM Journey

oERP Selection and Evaluation

oUnderstanding project failure and making them succeed

oCommon reasons for project to fail

oCell Phone Consolidation (Business case to RFP to Selection)

oTechnical and Project management Portfolio

oData Center Migration Program

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