Project Manager

SUMMARY

Highly analytical and results-oriented healthcare professional with a proven track record of success in project management, strategic planning, and operational improvement. Expertise in leading cross-functional teams, driving process enhancements, and achieving key performance indicators (KPIs) within budget and timelines. Adept at navigating complex environments and building strong relationships with stakeholders at all levels.

KEY SKILLS

Project Management

Driving Innovation

Process Improvement and Waste Reduction

Medical Terminology

Budgeting & Forecasting

Accreditation & Regulatory Compliance

Stakeholder Engagement

Cross-functional Team Leadership & Building Trusting Relationships

Communication & Interpersonal Skills

Problem-Solving & Decision-Making

EXPERIENCE

Allegheny Health Network - Pittsburgh, PA / Remote

Project Manager Medical Staff Services April 2021 – February 2025

Secured Aetna delegated credentialing approval and successfully completed annual delegation audits for Highmark & UHC.

Developed a robust database to track delegation statuses, accreditations, NCQA regulatory requirements, and compliance.

Improved internal communications to manage simultaneous deadlines for 17 Payers

Planned and executed seamless hybrid annual All Staff Meetings managing all logistical details.

Project Manager/Project Coordinator Office of Physician Development, Integration, Continuing Medical Education (CME) April 2018 – March 2021

Administered CME applications and provided training on new Ethos CME software.

Developed and executed Physician Onboarding (onsite/remote) & APP leadership tracks, including Annual APP Community Symposia.

Revamped the AHN/Carnegie Mellon University Physician Leadership Grand Rounds series, increasing system-wide participation.

Conducted performance coaching/profiling sessions and offsite retreats.

Project Coordinator West Penn Hospital, Esophageal and Lung Institute (ELI) April 2017 – April 2018

Facilitated ELI’s Grand Opening plans at a new location.

Attained accreditation for the minimally invasive surgery foregut fellowship.

Coordinated with industry partners to secure financial support for educational programs.

Oversaw physician recruitment and managed logistics for annual lectureship series.

Academic and Medical Education Specialist Allegheny General Hospital June 2015 – April 2017

Transformed educational and technological approaches through the introduction of the Zoom platform.

Founded the quarterly ELI Bernard Dallemagne Lectureship in Surgical Innovation.

Secured $245K in budgetary funding for department through grant applications.

Organized the "Shine A Light on Lung Cancer" annual community awareness event.

Residency and Fellowship Coordinator Allegheny General Hospital November 2011 – June 2015

Confirmed compliance with institutional/national policies and fulfilled program accreditation demands.

Achieved ACGME-accreditation for new Integrated Vascular Cardiothoracic Surgery Residency Program

Updated data submission processes and developed a database for monthly Morbidity/Mortality records.

Established new simulation laboratories and cadaver labs.

Led recruitment processes and planned receptions/interview days for residency and fellowship programs.

ADDITIONAL PROFESSIONAL EXPERIENCE

Giant Eagle – Pittsburgh, PA

Human Resources Orientation Coordinator

H.J. Heinz, Inc. - Warrendale, PA

Senior Customer & Consumer Resource Representative

Fed Ex Customer Information Services – Coraopolis, PA

Senior Customer Service Representative

EDUCATION

B.A. in Communications, Minor in Business John Carroll University, University Heights, OH

Phi Eta Sigma Honor Society

Resident Advisor

Cedar Point T.G.I.Friday’s-on-the-Beach seasonal employment

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