Tatiana Rivers
*********@*****.***
Profile Headline
Detail-oriented professional with expertise in legal research, risk management, and operational compliance. Adept at collaborating across functions, delivering data-driven insights, and maintaining confidentiality while ensuring adherence to regulatory standards. Proven ability to manage complex projects, mitigate risks, and enhance organizational excellence. Skilled in building relationships, problem-solving, and leveraging tools like Excel, Microsoft Office, CRM Platforms, and database management.
Core Competencies & Technical Skills
Conflict of Interest & Risk Management Data Analysis & Reporting (Excel, Tableau, SQL) CRM Systems (Salesforce, AppFolio) Operational Efficiency & Process Improvement Cross-Functional Collaboration Client Relationship Management & Communication Documentation & Compliance Legal Research
Professional Experience
Apartment Hunters
Leasing Agent
March 2024 – July 2024
Built and maintained strong tenant relationships, delivering exceptional customer service, conducting property tours, and ensuring a positive leasing experience.
Managed leasing documentation, including lease agreements, tenant verification, and compliance with company policies and regulations to mitigate risks.
Streamlined CRM tool usage (AppFolio) to track rental income, analyze leasing trends, and provide actionable insights, enhancing operational efficiency and leasing strategy standards.
AMRR Property Management
Business Finance Consultant
Aug. 2023 – Feb. 2024
Analyzed client financial data to identify optimal leasing solutions, increasing property occupancy rates by 15%.
Utilized CRM platforms to manage property and client data, ensuring real-time accuracy and accessibility.
Prepared detailed financial reports on leasing trends, contributing to data-driven decision-making processes.
Negotiated lease agreements and facilitated contract reviews, ensuring alignment with organizational financial goals.
Developed budget models and financial reports, providing insights into strategic decision-making.
Optum-UnitedHealth Group
Healthcare Sales Operations Analyst - remote
May 2023 – Sept. 2023
Performed financial audits and reconciliations, ensuring 99% data accuracy in project documentation
Delivered actionable insights through performance evaluations, driving a 10% improvement in product quality metrics.
Analyzed contracts with insurance providers and negotiated rates
Collaborated with cross-functional teams to meet project timelines, enhancing operational efficiency.
Provided data-driven technical support to internal teams, troubleshooting and resolving complex inquiries.
Ensured compliance with relevant regulations, federal, state, and payor-specific billing requirements.
Linebarger Goggan Blair & Sampson
Litigation Intern
June 2018 – July 2019
Drafted and processed client intake documents, legal filings, and confidential records with high accuracy.
Supported attorneys by conducting financial and legal research and maintaining accurate and confidential client records, aligning with ethical and legal guidelines.
Managed attorney-client documentation, maintaining database integrity and safeguarding sensitive information.
Education
Texas Tech University, Lubbock, TX
Bachelor of Science in Applied Personal Finance Minor in Organizational Leadership, Expected Graduation: May 2025
Relevant Coursework: Financial Risk Management, Investment Strategies, Consumer Financial Credit