Real Estate General Manager
Resume:
Tarek Abdelsalam
***** ******** ******** ****, ***********, VA 20120
Tel: 703-***-**** Email: *********@*******.***
PROFILE:
•Dedicated manager with strong work ethic and the ability to build lasting business relationships.
•Able to motivate associates to perform to the maximum potential.
•Exceptional organizational and planning skills; adoptable; enjoy new challenges.
EXPERIENCE:
Weichert Realtors
Referral Associate 09/2021-Present
•Help people connect with a real estate agent to buy, sell, or rent a home or commercial property
•Finding potential home-buyers, networking with professionals, conducting market research and following up with real estate agents and clients
HMS HOST. Washington Dulles Airport
Restaurant General Manager 08/2021-06/22
•Oversee and manage daily operations of high volumes of restaurant, bar, and kitchen at IAD Airport and make final decisions on matters of importance
•Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply and labor costs.
•Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
•Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.\
•Estimate food and beverage costs. Work with Corporate office staff for efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste.
•Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.
HMS HOST. Washington Dulles Airport
Food Operations Manager 01/2019-- 10/2020
•Manage daily operations of high volumes of restaurant, bar, and kitchen at IAD Airport with annual revenues of $2.2 Million Dollars.
•Support Director of Operations in developing and implementing creative strategies to increase revenue. Monitors progress towards unit goals and assigns associates to meet those objectives
•Responsible for all purchasing food, and beverage, that required by the company
•Ensure that all deliveries are received and recorded as per company requirements
•Responsible for month end inventory, staff scheduling and payroll
•Responsible for managing 24 employees with a variety of responsibilities including; Kitchen, Serving, and Bar Staffing.
•Managing Health & Safety and Food Hygiene, ensuring there is strict compliance with all legislation
•Ensure that all costs and expenditure are within the budgeted levels agreed
The Westin Washington Dulles Airport
Food & Beverage Supervisor 02/2013-06/2018
•Supervise & manage daily operations of the Bar, Room Service & and Restaurant
•Encourage associates to provide excellent customer service within the guidelines
•Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards
•Controls and Manages inventory of all Alcoholic Beverages for the entire hotel
•Update Restaurant, Bar and Room service menus according to corporate standards and guest preferences
•Handle guest problems and complaints
•Strive to improve service performance
Ritz-Carlton, Pentagon City, VA
Food & Beverage Supervisor 05/2010-10/2012
• Supervise daily operations of the Lounge, Room Service, Honor Bar, and Fine Dining, restaurant with annual revenues of 3 Million.
•Ensured that all associates demonstrate pro-active hospitality towards hotel guests & fellow associates.
•Maintained the high standards of Ritz-Carlton policies & procedures while striving to achieve the hotel’s goals for Sales, Profit, and Guest and Associate Satisfaction scores.
•Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Fairview Park Marriott, Falls Church, VA
Restaurant Manager 03/2007-05/2008
•Manage daily operations of the Restaurant, sport bar, Room Service, Gift Shop, and Starbucks; ensuring quality standards meet the expectations of guest
•Managing department payroll, coding invoices, critiquing monthly expenses while maintaining financial guidelines, achieving /exceeding goals
•Manage and foster good communication throughout the hotel to ensure a memorable stay for our guests
•Developed training seminars & conducted daily associate meetings.
•Ensured guest satisfaction by tracking all guest issues and identifying trends for resolution.
•Setting high standards of performance for self and others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and others toward the accomplishment of goals; proactively taking action and going beyond what is required
Westfield Marriott, Chantilly, VA
Guest Service Representative 03/2006- 03/2007
•Responsibilities include welcoming guests, handling special requests, providing local area and attraction information, directions, etc.
•Collaborates with the At Your Service department to provide Room Service expertise & assistance
•Good organization and communication skills and superior guest service abilities.
Westfield Marriott, Chantilly, VA
Food & Beverage Supervisor 3/2004 –2/2006
•Supervise daily operations of the Pub, Room Service & Fine Dining restaurant with a seating capacity of 400 with annual revenues of 3.5 Million.
•Handled Conference Meeting Package (CMP) meal functions, for up to 500 people, including breakfast, lunch & dinner.
•Supervise staffing level to ensure that guest service, operational needs, and financial objectives are met
•Display leadership in guest hospitality exemplifies excellent customer service and creates a positive atmosphere for guest relations.
EDUCATION:
•University of Alexandria, Egypt: Bachelor’s Degree – Social Services.
•Foundation of leadership
•Communications ( Microsoft Outlook)
•Food sanitation certification ( Serve Safe)
•Tips Class Certification
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REFERENCES:
Available upon request
Contact this candidate