Social Media Customer Service
Resume:
P R O F E S S I O N A L E X P E R I E N C E
CHLOE YADEGAR
S K I L L S
Customer Service
Product Knowledge
Point of Sale (POS) Systems
Inventory Management
Visual Merchandising
Sales Techniques
Upselling and Cross-Selling
Loss Prevention
Communication Skills
Active Listening
Time Management
Problem Solving
Team Collaboration
Adaptability
Sales Reporting
Customer Relationship
Management (CRM)
Store Operations
Promotional Sales
Retail Math
Attention to Detail
Product Placement
Sales Goals Achievement
Complaint Resolution
Manhasset, New York
********@*****.***
C O N T A C T
Collaborated with dormitory board on community planning and promoted events on social media Planned and promoted fundraising events including Color for Kids, Mega Challah Bake and more Binghamton University
College of Community and
Public Affairs
2019-2022
Major: Human Development
Minor: Education
GPA: 3.8
The Wheatley School
2014-2019
Honors: 2017-2019
Assisted with fundraising and research at a day camp dedicated to children with cancer Lead information tours and connected with donors and potential donors Organized and maintained merchandise displays on the sales floor Greeted customers and made honest reccomendations to faciliate sales Lead group discussions and designed questions based on assigned reading and lectures Graded students based on class participation and critical thinking skills Organized events to raise money and promote awareness of the organization's impact Managed relationships with donors and solicited feedback on programming and events Maintained records of donor information and oversaw registration for fundraisers Managed women’s health blog and social media presence to enhance community engagement Conducted competitive research across the health industry to inform new investment areas Created pitch decks and reports to support client acquisition and Pharma partnerships IIN Health Coach Training
Program
2023-2024
Drove 75% of monthly sales, consistently meeting and exceeding performance goals through proactive customer engagement and product knowledge Enhanced store presentation by supporting the execution of merchandising. Ensured cleanliness and organization on the sales floor and storage room. Cultivated strong relationships with team members, supervisors, and clients. Sales Associate
Achieved monthly sales goals by contributing to targets and coaching associates on selling tactics. Ensured operational excellence by upholding inventory management, training, and developing staff. Reinforced brand standards through merchandising and ensuring an unparalleled customer experience. Nurtured strong relationships with employees, colleagues, supervisors, and clients, fostering a collaborative environment and supporting company policies and initiatives. Develop and promote educational programs for young professionals, fostering leadership, networking, and cultural pride in Iranian Jewish heritage.
Vice President of Public Affairs Binghamton Newing College Council August 2019 - May 2021 Publicity Lead Chabad of Binghamton General Board August 2020 - May 2021 Fundraising Intern Sunrise Daycamp June 2021 - August 2022 Retail Sales Associate J.Crew June 2021 - January 2022 Teacher's Assistant Binghamton University February 2020 - May 2020 National Young Leadership Assistant Friends of the IDF September 2022 - December 2022 Research and Marketing Associate Rosh Maternal Medicine August 2023 - December 2023 Retail Shop Manager Equinox October 2023 - July 2024 Community Board Member Iranian American Jewish Federation May 2024 - Present L E A D E R S H I P E X P E R I E N C E
E D U C A T I O N
Join the team during the high-volume holiday season, contributing to smooth operations and delivering an elevated client experience during the busiest time of the year. Collaborate as a versatile team player, stepping into various roles and prioritizing assistance for the Visuals team.
Design and implement store displays in the accessory and textile department to attract customers and drive sales.
Maintain alignment with Louis Vuitton’s luxury brand standards across all visual merchandising. Engage with clients by sharing detailed product knowledge and addressing inquiries with professionalism. Assist Client Advisors in curating personalized shopping experiences tailored to individual client needs. Prepare the sales floor for daily openings and ensure exceptional organization of back-stock inventory to optimize store operations.
Sales Support / Visuals Associate Louis Vuitton November 2024 - February 2025
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