Administrative Assistant Front Desk

Jennifer Samuels

*** ******* ****** ******

Lexington, NC 27295

Phone: 336-***-****

E-mail: **************@*******.***

Objectives

I am a hard working individual who is willing to learn any task needed to complete a job. I am a people person and get along well with others, I also have extensive customer skills through my years as a patient care technician, administrative assistant, front desk operator, and social work specializing in child protective services. My goal is to further my employment by utilizing the assets that I have obtained through my education and work experience with this company.

Education

Bachelor in Psychology (Graduation Fall 2018) Grand Canyon University

Medical Office Procedures (08/13/2012) Davidson County Community College

Certified Nursing Assistant (2001) Davidson County Community College

High School Diploma (1999) Central Davidson High School

Experience

Behavioral Tech II

Daymark Recovery Services (12-16-2024 – Present)

Monitoring clients in the Behavioral Health Urgent Care unit, performing vitals, drug screens, distributing medication as assigned, documentation and progress notes. This also includes preparing their meals for consumption, washing their personal items and clothing, and any other task that the clients are not capable of performing to ensure that their safety, care, and needs are being met.

Child Protective Services Investigative Assessment and Treatment

Davidson County Department of Social Services (8/19/2021 – 10/25/2024, On-Call 9/5/2022 – 10/25/2024)

Provides advanced, professional level casework for children at risk for neglect, abuse, or dependency;

Receives, assesses, investigates reports of child abuse, neglect, and dependency within established timeframes;

Identifies risk and provides safety interventions to children in family and out of home settings;

Works regularly in the field conducting home visits, school visits, etc;

Prepares reports and testifies at juvenile court hearings;

Prepares and maintains ongoing documentation of workload activities;

Provides referrals and engages community partners;

Conducts Child and Family Team meetings;

Revolving on call coverage requiring 24 hour a day availability;

Performs other duties as assigned, which may include shelter duty.

Income Maintenance Caseworker II

Davidson County Department of Social Services (11/5/2018 – 8/18/2021)

Employees in this class are responsible for the total process of determining/redetermining applicant/client eligibility in a County Department of Social Services for the following:

1)A single income maintenance program which includes the intake, processing, and review function; or

2)Performing one of the above functions for three or more of the income maintenance programs; or

3)Performing two or more of the functions in the Medicaid-Long Term Care Program; or

4)Serving as a lead worker at least 25% of the time over Income Maintenance Caseworkers I involved with one or two of the income maintenance programs and performing one or two of the intake processing or review functions in the income maintenance programs.

Work at this level includes such tasks as the interviewing of clients to obtain required information, completing initial applications, verifying the information obtained, determining eligibility, or completing scheduled program reviews. Employees must explain program(s) requirements and options, and advise or refer clients to other program services as appropriate. Employees usually report to an Income Maintenance Supervisor.

Administrative Assistant

Rowan Treatment Associates (04/2013 – 11/2/2018)

Front desk client intake, responsible for handling of client’s money and documenting amount,

Administrative assistant duties include: routing phone calls, typing work related messages, assisting manager with meeting minutes documentation, filing, and all other front office duties. I have over five years’ experience as an administrative assistant.

Certified Clinical Hemodialysis Technician (04/2004 – 03/2013)

Lexington Dialysis Center

Certified Clinical Hemodialysis Technician Reuse Technician Laboratory Technician Clinic Opener and Closer

Responsible for opening and closing clinic, preparing chemicals for treatments, disinfecting dialysis equipment, preparing laboratory samples, reprocessing dialyzers, and providing treatment to dialysis patients.

Administrative Assistant/Office Manager

Fireco (06/2002 – 06/2007)

All clerical duties, payroll, daily reports, weekly reports, bank statements, bank deposits, filing, data entry, ordering supplies, answer phones, fax papers, new hire paper work, Microsoft Office

Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

CPR Certification

References

Zeke Grump 336-***-****

Juanita Jackson 919-***-****

Jennifer Little 336-***-****

Contact this candidate