Evalisse Hernandez
CONTACT ME
**************@*****.***
Linden NJ 07036
EDUCATION
High School Diploma
Linden High School, Linden, NJ
September 2019 – June 2023
SKILLS
Proficient in:
- Customer service
- Cash handling
- Sales
- Microsoft Office
- Communication
- Problem-solving
- Organization
- CPR and First Aid
Experienced in various industries including retail, food service, childcare, and administrative tasks. Advocates company goals and policies to ensure high customer satisfaction and retention.
PROFESSIONAL PROFILE
A versatile and adaptable individual with a diverse skill set spanning various industries. I possess strong communication, customer service, and organizational skills, along with proficiency in cash handling, sales, and Microsoft Office. Additionally, I hold certifications in CPR and First Aid, demonstrating a commitment to safety and well-being.
WORK EXPERIENCE
Cashier/Sales Associate
Best Buy Union NJ November 2022 - present
As the primary point of contact for customer interactions, I am responsible for ensuring a friendly, fast, and accurate processing of all returns, exchanges, financing, service requests, and defective products. I work diligently to efficiently resolve customer service issues while supporting the overall organization, District/Store Operations, and service and customer retention goals. I advocate Best Buy's goals, objectives, policies, and procedures to Customer Service Specialists, fostering a culture of delivering high levels of customer satisfaction and retention.