Aliyah. T. Oyekade 956-***-****
**** ***** ***** **** ********, TX 78541 ******.*********@*****.***
OBJECTIVE
Seeking to obtain a challenging position in a professional environment towards career advancement.
EDUCATION
The University of Texas Rio Grande Valley – Edinburg, TX May 2025
Master of Business Administration in Business Analytics August 2023
University of the People Pasadena, CA, USA
Bachelor of Business Administration Jan 2022
Relevant Coursework:
Spreadsheet Modeling
Organizational Behaviors
Accounting and Financial Analysis
Healthcare Analytic
Accounting & financial Analysis
Advance corporate Finance
Operations Management
Strategic Management.
RELEVANT EXPERIENCE
Student Project Associate-Graduate - UI/UX Design Tools- Canvas April 2024 – Present
THE UNIVERSITY OF TEXA RIO GRANDE VALLEY Edinburg Texas
Key Accomplishments:
Designed and produced content for awareness campaigns targeting UTRGV students and faculty, leading to higher engagement rates.
Monitored and analyzed follower feedback via Agorapulse, driving improvements in content strategy and overall engagement.
Planned and scheduled weekly posts across Messenger, Facebook, Instagram, Twitter, and Yammer, following a 14-week content calendar.
Administrative Officer – Tools: Ms. Excel, Ms. Word, PowerPoint Mar 2017 – August 2023
SBT Petroleum Geoscience LIMITED Lagos, Nigeria
Key Accomplishments:
Spearheaded cross-functional teams to ensure regulatory compliance and optimize operational efficiency, driving a notable 20% improvement.
Innovated and implemented streamlined processes, resulting in a 20% boost in overall productivity.
Fostered and strengthened key stakeholder relationships, leading to an impressive 30% increase in client retention.
Provided insightful guidance and mentorship to a team of three administrative assistants, resulting in a remarkable 25% enhancement in team productivity.
WORK EXPERIENCE
Customer Service Representative – Tools: Microsoft Office Oct 2013 – Mar 2017
SBT Petroleum Geoscience LIMITED Lagos, Nigeria
Provided exceptional customer support, resolving inquiries and concerns in a timely and professional manner.
Collaborated with the sales team to identify opportunities for upselling and cross-selling, resulting in a 15% increase in revenue.
Achieved a consistent customer satisfaction rating of over 95% through effective problem-solving and attentive service.
Conducted training sessions for new hires, contributing to a 30% reduction in onboarding time.
Define, led, and manage clients’ Business Intelligence projects to produce insightful findings that match their business objectives.
Implemented a feedback system that improved product offerings, resulting in a 10% increase in customer referrals.
Bill Distributor – Tools: Ms. Excel Dec 2004 – Oct 2013
Osun state Water Corporation Osogbo, Nigeria
Managed the distribution of bills to customers, ensuring accuracy and timelines in processing payments.
Implemented an efficient billing system, reducing billing errors by 15% and improving cash flow.
SKILLS
English and Yoruba (Fluent in both – read, write, speak)
Microsoft Office (Word, Excel, Access, Outlook, PowerPoint)
REFERENCES
Provided Upon Request