AC Adam Capiccioni
Columbia Station, OH ***** 440-***-****
***********@***.*** Bold Profile
PROFESSIONAL
SUMMARY
Results-driven business professional with proven track record in driving growth and fostering strong client relationships. Skilled in strategic planning, market analysis, and negotiation, consistently delivering impactful solutions. Known for strong focus on team collaboration, adaptability, and achieving targets, ensuring reliable performance in dynamic environments. Proficient in CRM software, sales forecasting, and project management.
SKILLS • Microsoft Office Software • Saleslink-CRM
• Iquote • Salesforce - CRM
• QuickBooks Premier • QuickBooks Pro Editions
• Concur Expense Systems • PayClock EZ
• Citrix-CRM • Webhouse
• Hubspot • Aspire
• SharePoint • Lawson
• Negotiation • Interpersonal Skills
• Sales Training • Teamwork
• Adaptability • Problem Solving
Commercial Driver's License -
Class B with Tanker
Endorsement
• • Incident-free Driving Record
• Territory expansion • Attention to detail
Business development and
planning
• • Strategic planning and execution
WORK HISTORY BUSINESS DEVELOPMENT MANAGER 03/2023 to CURRENT Schill Grounds Management Cleveland, OH
Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
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Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
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Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
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• Generated new business with marketing initiatives and strategic plans. Reached out to potential customers via telephone, email, and in-person inquiries.
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Negotiated and closed long-term agreements with new clients in assigned territory.
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TERRITORY SALES MANAGER 01/2021 to 02/2023
Oberfields Delaware, OH
Managed the Northeast Ohio Territory with 30 distributor locations selling a vast, manufactured hardscape and masonry product offering
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Provided exceptional support to existing customers, leading to increased repeat business and referrals.
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Involved with setting up merchandising product displays, along with product and installation training to distributor staff and contractors
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Responsible to increase market share in a market that has strong competition by networking with contractors onsite, phone, email, and assisting them where they can purchase materials
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Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
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Increased sales revenue by developing and implementing strategic territory plans.
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Established strong relationships with key clients, boosting customer retention rates.
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INSIDE SALES REPRESENTATIVE 10/2012 to 01/2021
Ohio Cat Broadview Hts, OH
Responsible for generating new business within the equipment division by following up on inbound marketing leads and cold calling on unassigned customers
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I qualified their needs and financial capabilities and developed strong customer satisfaction via phone and web contact
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Qualified leads were then either sent to the appropriate Outside Sales Representative by way of Saleslink, a CRM component for sale closure, or handled to completion by myself
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Duties also included tracking competitor merchandising programs, product line up updates, and assisting at trade shows
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TERRITORY SALES MANAGER 01/2009 to 04/2012
Oldcastle APG Sheffield Village, OH
Responsible for selling the Belgard Hardscapes product line to 39 distributors amongst Northeastern Ohio
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Duties included, but not limited to: selling, visiting customers, quality assurance, accounts receivable, installing product displays, and creating marketing strategies
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Worked closely with C-Level Management in regard to strategic planning, gave multiple sales and product training presentations amongst accounts, pursued and secured new business for new product launches
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This resulted in managing increasing sales within a $2.6M sales territory while maintaining a 100% customer retention rate
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Tripled sales by three-fold in Q1 of 2012 ($600K) from that of Q1 of 2011
($200K)
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TERRITORY SALES MANAGER 03/2006 to 06/2008
Kurtz Bros., Inc. Independence, OH
Managed the western sales territory that consisted of all new and recurring sales of landscape materials to 22 distributors
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Worked closely with C level Management in regard to quality assurance and accounts receivable, which resulted in the increasing sales of a $1.5M sales territory
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DIRECTOR OF OPERATIONS 09/2003 to 03/2006
Beattie Enterprises, Inc. Cleveland, OH
• Managed and operated the lawn care and snow removal division This included-office management, account management, sales of new and recurring installation and maintenance accounts, scheduling job duties, employee equipment training, and public relations
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Overall, worked in all aspects and held many responsibilities within the landscape industry
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EDUCATION Business Administration 05/1997
Kent State University, Kent, OH
Business Administration 05/1999
Lorain County Community College, Lorain, OH