Customer Service Sales Associate
Resume:
EMPLOYMENT HISTORY
Server, Clifton Cafe, Clifton, Va
DEC 2021 - AUG 2022
Cashier, Giant, Burke, Va
SEP 2022 - MAR 2023
Sales Associate, Le Boudoir, Middleburg Va
DEC 2023 - SEP 2024
Server, Woodleigh Chase, Fairfax Va
SKILLS
Conflict Resolution Time Management
Cash Handling Team Leadership
Food Safety Customer Retention
Problem Solving Communication Skills
5467 Safe Harbor Ct, Fairfax, USA, 22032
***********@*****.***
ELLENA BEYENE
SERVER
PROFESSIONAL SUMMARY
Server with 3 years of experience excelling in customer service and team collaboration. Proven skills in conflict resolution, cash handling, and food safety ensure a seamless dining experience. Dedicated to enhancing customer retention and fostering a positive dining environment. Provided exceptional customer service, ensuring a pleasant dining experience through effective communication and teamwork. Efficiently managed multiple tables, optimizing workflow and minimizing wait times to enhance overall customer satisfaction. Accurately processed orders and payments, maintaining a high level of attention to detail to prevent errors and ensure customer satisfaction. Assisted in training new staff, fostering a supportive environment to improve team performance and service quality. Maintained a positive attitude and energetic work ethic, contributing to a welcoming atmosphere for guests and colleagues alike. Collaborated with kitchen staff to streamline food delivery, enhancing service speed and customer satisfaction. Adapt rapidly to new tasks, demonstrating strong work ethic and punctuality in all assignments, ensuring timely and quality outcomes. Efficiently processed customer transactions, reducing wait times and enhancing customer satisfaction through accurate and friendly service. Managed cash register operations, identified discrepancies, and implemented corrective measures, ensuring financial accuracy and integrity. Worked closely with team members to streamline checkout processes, fostering a cooperative environment and improving overall store efficiency. Consistently achieved daily sales targets, contributing to the store's revenue growth and customer retention through excellent service. Maintained organized and clean cashier area, ensuring compliance with store policies and creating a pleasant shopping experience for customers. Proactively assisted customers, resolving inquiries and issues efficiently, enhancing overall satisfaction and loyalty. Demonstrated strong learning ability and work ethic as a Sales Associate at Le Boudoir, ensuring punctuality and exceptional customer service. Collaborated with team members to enhance customer satisfaction and sales, consistently meeting targets and contributing to a positive work environment. Achieved significant sales growth by applying effective communication and problem-solving skills, ensuring measurable improvements in customer retention. Maintained accurate inventory records and provided detailed product information, enhancing the shopping experience and supporting operational efficiency. Initiated customer loyalty programs, boosting repeat business and fostering long-term relationships. Provided exceptional customer service, ensuring guest satisfaction and repeat patronage by effectively managing orders and special requests. Maintained high standards of cleanliness and organization, contributing to a safe and efficient dining environment. Worked closely with kitchen staff to ensure timely and accurate delivery of food orders, enhancing overall team performance. Demonstrated a commitment to punctuality and reliability, consistently showing up on time and prepared for shifts. Accurately handled cash and credit transactions, ensuring financial accuracy and integrity at the end of each shift. Fostered strong communication with kitchen staff, ensuring accurate and timely order delivery, enhancing customer dining experience. Multitasking Customer Engagement
Stress Management
EDUCATION
AUG 2024 - PRESENT
Northern Virginia Community College, Fairfax Va
AUG 2021 - JUN 2024
High School, Robinson Secondary School, Fairfax Va
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