Customer Service Quality Control
Resume:
Kendra Mcgee
Warehouse
Dallas, TX *****
************@*****.***
Professional Summary
Detail-oriented and customer-focused professional with 8 years of experience in customer service, sales, and warehouse operations. Skilled in assembly, packing, and shipping & receiving. Seeking a role that leverages my skills in a warehouse setting.
Authorized to work in the US for any employer
Work Experience
Packer/Trainer
Berry Global-Garland, TX
April 2021 to August 2024
• Maintained a clean and organized work area, adhering to safety guidelines at all times
• Achieved a pick rate of XX items per hour, consistently meeting or exceeding productivity targets
• Closely followed standard operating procedures (SOPs) for accurate picking, packing, labeling, and shipping of orders
• Trained new employees on proper pick packer procedures including safe operation of equipment Packer/Shipper
Avanti Windows-Wylie, TX
March 2020 to August 2021
• Inspected materials for defects or damages before packing, ensuring only high-quality products are shipped out
• Followed safety protocols and guidelines to prevent accidents or injuries in the workplace
• Organized work area by keeping it clean, neat, and free from hazards for optimal efficiency
• Performed routine maintenance on packaging machinery to keep them in good working condition
• Participated in cross-training programs to expand knowledge of different material packing processes Packer
HATCO CORPORATION-Garland, TX
August 2017 to June 2019
• Operated packaging machinery to assemble, label, and package products according to company standards
• Maintained a high level of accuracy in packaging by carefully following product specifications and quality control guidelines
• Collaborated with team members to meet daily production targets and deadlines
• Trained new employees on packaging procedures, safety protocols, and quality control measures
• Utilized computer systems or software applications for tracking inventory levels during the packaging process
Packer
Tuesday Morning-Dallas, TX
December 2016 to January 2017
• Maintained accurate inventory records by carefully documenting all incoming and outgoing products
• Utilized handheld scanners to track inventory movement and ensure proper stock rotation
• Collaborated with team members to meet daily production targets, consistently achieving XX% above target
• Performed quality checks on products to ensure they met company standards before packaging for shipment
Packer/Shipper
Shari's Berries-Dallas, TX
February 2013 to June 2013
• Collaborated with team members to meet production goals and deadlines in a fast-paced environment
• Inspected materials for defects or damages before packing, ensuring only high-quality products are shipped out
• Organized work area by keeping it clean, neat, and free from hazards for optimal efficiency
• Performed routine maintenance on packaging machinery to keep them in good working condition Waitress
Tiger Cabaret-Dallas, TX
February 2003 to January 2013
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
• Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
• Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
• Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables
• Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
Education
High school or equivalent in Gary
Lakeview Centennial High School
Skills
• Assembly (6 years)
• SALES (10+ years)
• Packing (6 years)
• Picking Packing (6 years)
• Manufacturing (6 years)
• FOOD PRODUCTION (Less than 1 year)
• SALES (10+ years)
• Warehouse experience
• Shipping & Receiving (6 years)
• Shipping (6 years)
• Great customer service skills,hardworking,dedicated,detail oriented person looking for a in customer service,wait staff,warehouse supply,or front office.Salary expectations:Open (1 year)
• Order Picking (6 years)
• MARKETING (1 year)
Links
http://************@*****.***
Additional Information
Skills
Active Listening Sales and Marketing
English Language Food Production
Contact this candidate