Quality Assurance Analyst

Nataliya Gromova

***** ********* *****, ********* *****, CO 80129

Cell: 813-***-****

********@***.***

Objective

To continue working as a Quality Assurance Analyst utilizing the latest technologies.

I possess very strong IT skills and understanding of software and network architecture in banking technologies and loyalty solutions.

Summary of Qualifications

I have 30+ years of IT experience including Quality Assurance, Compatibility and Cyber Security testing of web services, graphical user interfaces and databases. I am knowledgeable in a broad range of information technologies and have a demonstrated ability to quickly learn technical subjects, integrate into a team environment and lead and motivate onshore and offshore teams. I consider myself a dedicated, detail-oriented engineer with strong analytical skills delivering high quality products. Certified Scaled Agile Framework (SAFe) Master.

Areas of Expertise

Functional/System/Integration/Performance/Load/Security testing web applications and web services on a range of operating systems, including Windows, SunOS/Solaris, Linux, HP-UX utilizing smart phones Android

Testing databases – Oracle, MS SQL Server

Excellent knowledge of XML and JSON-based SOAP technologies and SOA

Testing transaction and payment processing software and hardware in QC, UAT, Production and Disaster Recovery environments

Professional Experience:

Sr. QA Analyst May 2020 – Feb 2025

KOBIE Marketing Inc., Saint Petersburg, FL

Collaborated with development teams during sprint planning to identify and prioritize features from the backlog.

Executed comprehensive test, report defects, and determine severity and priority levels.

Designed and implemented test strategies based on defined acceptance criteria.

Identified and document defects to enhance software quality and collecting performance metrics using New Relic.

Conducted regression, usability, functional, and user acceptance testing to ensure optimal system performance.

Developed, maintained, and executed on daily basis automated regression test suites for improved test efficiency using Git and Bitbucket.

Communicated effectively across cross-functional teams to provide technical assistance and support.

Performed thorough testing of inbound batch jobs to verify data processing accuracy.

Tested REST APIs using SOAPUI and JMeter to validate functionality including Performance testing.

Experienced in manual ETL testing by processing batch jobs and cron jobs on Oracle Cloud platform.

Utilized SQL for database validation and their impact on software performance.

Applied expertise in cloud-based infrastructure, particularly Oracle Cloud Infrastructure.

Demonstrated strong written and verbal communication skills for clear and effective collaboration.

Leveraged strong analytical and problem-solving skills to troubleshoot issues and enhance processes.

Exhibited excellent time management abilities to meet deadlines and deliver quality results.

Environment: SoapUI 5.8.0, Postman 11.22, Swagger, XML, JSON, REST, JMeter, SQL Developer 24.3.1, Bamboo 8.0.7, Bitbucket, Git, qTest 1.2.4, JIRA 9.17, LENS, New Relic, Oracle Cloud platform

QA Analyst Lead Aug 2005 – May 2020

Fidelity National Information Services Inc., Saint Petersburg, FL

Responsible for testing a Risk, Fraud, and Compliance suite of applications on Windows and Solaris platforms throughout the software development life cycle in all environments.

The applications help financial institutions identify, monitor and prevent an array of risks from account opening to transaction processing and provide check authorization features with a risk score and guarantee options. Testing includes accessing secure applications using secure codes generated on Android smart phones.

Create project test plans, test cases and procedures from business requirements using HP tools, reporting and tracking all issues. Coordinate QC meetings and manage tasks for all QC team members, onshore and offshore, assigned to the project.

Testing transaction processing in web-based applications including compatibility testing, web services using XML- and JSON-based SOAP technologies, testing Oracle stored procedures and UNIX cron jobs on Solaris platform.

Write and execute automated scripts for performance, load and security testing using SOAP UI tool.

Validate functionality of new and enhanced applications during deployments in UAT, Production and Disaster Recovery environments. Assist customers during User Acceptance Testing and Production Support team during verifications in Production and DR environments.

Software and Hardware: Windows 11, SunOS/Solaris 5/11, Oracle 12c, Oracle SQL Developer 4.1.5, TOAD 9.7,

MS SQL Server 2017, IBM DB2, IE 10,11, Google Chrome 79.0, Firefox 48.0, HP ALM 12, HP LoadRunner 11, SOAP UI 5.2.0, Ready API 2.7.0, Postman 7.13.0, SAFAL, Smartphone Android S7-10, Check Reader MagTek, VeriFone PINpad

Environment: Scaled Agile (SAFe), JIRA, Spring, Selenium, Bitbucket, Microsoft Azure Cloud platform

Sr. QA Engineer Oct 2002 – Jul 2005

Pilgrim Software Inc., Tampa, FL

Deployed, configured and tested proprietary automated process compliance tools for manufacturing, hardware, and software environments. The product was based on Microsoft Visual Studio .Net 3.5 and incorporated ISO 9xxx and Six Sigma standards. As a technical lead, wrote and executed manual and automated test cases for functional, regression, integration, and user acceptance tests. Wrote automated test scripts using Application Center Test .Net for performance and stress testing.

Sr. QA Engineering Consultant Jul 2002 – Oct 2002

DNS Inc. (for Sprint, Overland Park, KS)

Leaded of an Electronic Billing Applications project to test web-based applications for Sprint PCS division on Windows platform. Produced functions, system, regression and performance test scripts derived from business requirements. Responsible for system / regression testing and performance / stress testing using LoadRunner and TestDirector. Worked interactively with multiple development teams.

Software Engineering Consultant Nov 2001 –May 2002

Technisource Inc. (for Siemens Westinghouse Power Corp., Orlando, FL)

Wrote tools in incr Tcl/Tk to calculate gas streams for Turbines and Compressors on SunOS/Solaris platform.

Wrote code to visually display graphical analyses using Tix and BLT extensions to Tkl/Tk. This gave users the ability to view complex mathematical graphical information visually to determine status and interactions on the same GUI. Wrote methods to display data points on computer-generated curves using exponential smoothing methods. Designed graphs on a visual canvas to simultaneously display related processes involving the output/status of multiple physical components in real time. Wrote reports to managers for transmission to the Siemens client in Germany, fixed bugs, and designed the GUI according to the client’s specifications. The database used was Oracle 9i.

Project Technical Lead Apr 2000 – Aug 2001

VEReCOMM Corp, San Jose, CA

Assessed customers’ needs employing automated test solutions generated by VEReCOMM’s test management tool TestExpert in a client-server environment.

Developed methodologies to integrate custom solutions and enhancements for deployment on multiple platforms at customer sites. Worked with the customers to resolve issues with customization and tool enhancements. Development of integrated interfaces to peripheral hardware and software tools such as Ixia, Hammer, LoadRunner, WinRunner, Test Director, CVS, VSS on SunOS/Solaris and Win98/NT/2000 platforms. Most of this work was done in either Tcl/Tk, Perl, or Java. Web page development using HTML and Java.

Provided database and Tomcat Web Server configuration and Solaris System Administration consulting. Responsible for personally providing technical support and accomplishing hands-on testing in the customer environment.

Application Developer Jul 1997 - Apr 2000

MCI WorldCom Corp., Colorado Springs, CO

Created and modified interactive voice menus within the Automated Technologies Development group for applications that supported the MCI WorldCom’s Mass-Market effort. Used the Application Builder Edify on Windows platform

to build new interactive voice applications and new call flows based on written business requirements. Performed functional, system, integration testing of Windows-based applications used to create call flows interfaces using Hammer 2.3 software. Analyzed and modified UNIX scripts for functional testing. Configured and tested applications in both UNIX (SunOS/Solaris) and MVS operating system environments.

Education:

MS, Applied Physics - Kiev State University, Kiev, Ukraine

High gravity research projects simulating rocket launch conditions

BS, Applied Mathematics and Computer Science - Kiev State University, Kiev, Ukraine

Mathematics, Computer Science

Certificate in C++ Programming - Colorado Technical University, Colorado Springs, CO

Programming in C++, Advanced C++, Data Structure

Various software related courses and certifications are available upon request.

References are available upon request.

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