Corporate Real Estate & Facilities Project Management

919-***-**** Nyia A. Johnson ****.******@*****.***

Summary:

Extremely motivated professional, who continually seeks professional development and personal growth opportunities. I have a vast array of experiences in Corporate Real Estate/Facilities with a project delivery background. I have had progressive responsibilities in managing cross-functional workstream projects. I have experience with understanding organizational competencies and the successful implementation of even the most complicated change initiatives. I have experience leading diverse consulting engagements, customer transitions and transformations utilizing and managing third party vendors, and internal and external customer resources. I am eager to learn new feats and to contribute meaningfully to your company’s success.

Highlights of Qualifications:

•8+ years of Project Management driving end-to-end complex cross-functional workstream projects.

•6+ years of Facilities workplace experience in leadership role

•Experience managing large, complex, events, including: Catering, Budgets, Facilities, AV, Risk mitigation

•Pro-active, systems and process-oriented mindset, with a proven ability to anticipate and plan ahead

•Event planning management for multi-day events for large 500+ audiences

•Creating project & marketing plans for annual summits(Captrust, VIctra, Metlife)

•Evolving and customizing guidance and resources for teams hosting summits, including toolkits, agendas, iteneraries, content and more

•Coordinating travel, managing hotel room blocks and scheduling shuttle services

•Flexible in the face of organizational change and shifting priorities

•Proven track record of delivering IT & construction projects within budget, scope and schedule

•Experience in reading and interpreting financial implications of sourcing documents (SOWs,Contracts, COI’s, Proposals, POs) for equipment lease and purchase, consulting events and managed services

•Facilities Management of Hard & Soft Services to include space planning, Janitorial, grounds keeping, audio visual, M&R and pest control

•Experience in a GMP Facility with Cleanroom Operations

•Excellent computer competence: expertise in Microsoft Office Suite including- Power Point-able to prepare c-level presentations, advanced G Suite or Microsoft Office knowledge, Project, Teams, Visio, Excel- used for budget & invoice management, Concur, Share Point- to provide intranet portals, document and file management and collaboration among teams, Adobe, Oracle, Miro, Pro Lease, Visual Lease, Yardi, Ariba, Concur, Access, JIRA, Smartsheet, Agile, Quick base

Knowledge, Skills, Abilities:

•Knowledge of and experience with: change management, space management, commercial real estate leasing, construction, building systems, capital project coordination/management, EMS, UPS and emergency power systems, telecommunication systems, furniture and office move relocation coordination, accounting principles, owner report preparation, contract negotiating

•Ability to quickly learn, adapt and use new systems and tools

•Experience and ability to partner with other project stakeholders to resolve and mitigate risk impacts

•A results-oriented outlook with the ability to prioritize and deliver key initiatives

•Detail-oriented and the ability to handle multiple concurrent projects & priorities

•Experience of acting as the principal client interface & the ability to liaise with and engage cross-functional teams to support open dialogue

Education:

•Bachelor of Arts Psychology & Sociology –UNC Greensboro 2006

•Scrum Master – CSM – Course Completed, Exam Ready

•Project Management Professional – Course Completed,Exam Ready

•NC Real Estate License

•NC Notary

Professional Experience:

Regional Transition Program Manager - Global Services August 2024 - Present

Eikon Consulting – Client CBRE, Remote

In this role, I worked with functional area leads and project teams to develop program plans that support corporate real estate outsourcing projects to transition services from incumbent providers or in-house teams to our business operations teams. I provided on-going support and control for these SAP programs like MyBuy, SI(Service Insight), Advantage, FM Pilot, Preventative Maintenance and other tech solutions offerings. I was responsible for leading team meetings, updating and amending project schedules, producing reports using cdocs, powerbi, smartshert and MS project and other ms suite tools. I provided concise and cogent written analysis, and communicated with decision-makers to address identified risks and issues affecting delivery.

My responsibilities included creating program initiation documentation, which clearly defined project scope, objectives, key stakeholders, and milestones necessary for project success.

Designing work breakdown structures, which include scope organization and deliverable identification.

Developing network diagrams, which illustrate the precedence relationships among activities. Provide and/or direct data entry of the network diagrams into the project management software.

Analyzing resulting project schedules, compressing them with team input to achieve project deadlines.

Generating reporting to assist in the effective interpretation and management of projects.

Facilitating weekly program execution review meetings and regular team interaction with project plans to provide updates and alterations.

Ensuring adherence of company policies and procedures related to project and program management.

Project Manager - FCS Global Services, Governance & Op Team February 2024 – August 2024

TekSystems – Client Meta, Remote

Manages Projects for corporate real estate, workplace services, and facilities corporate services

Managing stakeholder relationships, driving alignment and buy-in while offering white-glove, on-site support ensuring smooth onsite operational processes and efficiencies

Partnering cross-functionally with other internal teams that support offsites (e.g., Executive Assistants, Vendor Management, IT/AV, Security, L&D)

Planning and executing local social events such as all-hands, summits, trainings etc.

Soliciting and compiling feedback and other data for development of operational playbooks

Managing transactions working directly with director level + stakeholders with an increased autonomy, knowing when to pull in security, real estate, or culinary team

Manages programs that have heavy workplace within the facilities pillar and how facilities runs.

Managing work for real estate projects and space planning

IT PMO Project Manager, Victra, Raleigh, NC May 2022 – July 2023

Led project teams, ensuring clear direction and motivation for successful project completion.

In my capacity as a Scrum Master, I led and facilitated various Scrum events, including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Sprint Retrospectives. These sessions provided valuable opportunities for collaboration, feedback, and continuous improvement, ensuring the team's success in delivering high-quality results.

Effectively monitored team progress and optimized performance through empowerment and self-organization

Implemented PMO using robust project management processes, fostering a project-management-oriented culture

Introduced standard project management frameworks and efficiently created and maintained essential project documents.

Sodexo, Client GSK Pharmaceuticals - RTP, NC February 2020 – May 2022

(Regional SME) Moves, Adds, and Change Manager - Facilities

Manage a regional portfolio focusing on space management and occupancy planning

Manage a team of techs and occupancy planners across a regional portfolio to support the client in establishing and maintaining space standards for offices located in PA, NJ, RTP- NC, Southern CA, MA

Partner with site workplace managers on alternative workplace strategies to accommodate growth and the changing workplace dynamics while maintaining focus on the overall site plan

Establish procedures so that facility drawings and documentation of floor plans are current and accurate to support a facilities chargeback mechanism

Provide recommendations to enhance operational efficiency, service delivery, cost savings, and asset utilization

Attend customer BAU meetings to collect requirements, present findings and recommendations to key leaders

Input site information into global occupancy planning program to measure, monitor, and report cost savings

Use creative and analytical thinking to aggregate data from multiple sources and generate solutions for occupancy problems, providing analysis for customer decision making on “best practice" workspace initiatives

Analyze space requirement requests, forecasted headcount and provide conceptual space plans and recommendations to real estate teams and stakeholders providing monthly updates KPI’s and Metrics

Create block or stack plans, charters, and generate program test fits in accordance to established parameters

Develop site occupancy plans for supply and demand: analyze forecasted headcount utilization and seat supply projections, supporting graphs, stacking plans, move scenarios, challenges, pros and cons for each scenario

Design presentations for new furniture options to include preliminary budgets for customer approval

Implement & execute a strategy for the effective management of the client’s asset inventory both on/off-site

Creates and assigns work orders to multiple technicians, subs and vendors and report on status with client

Cavalier Workforce – Client Credit Suisse, RTP, NC April 2019 – September 2019

(Contract) Sr. Project Manager

•Provide Move management for 3900 employees, space planning and employee relocation coordination

•Providing a seamless interface between project teams and site leadership, develop and distribute status reports that monitor the agreed-upon internal / external deliverables are communicated to shareholders

•Work with the customer from the start of each project to ensure project scope and vision are understood

•Work within project database and other project management tools to create and distribute documentation

•Project Execution: Attend and/or conduct project meeting and provide requested status reporting

•Project Scheduling: Manage field installation crews, assigned admin support, vendors and subcontractors

•Maintain project database, create and distribute project documentation throughout the project

•Manage day to day Project execution activity, Execute on Project changes, Identify issues and resolution,

•Project planning- Review and understand project Scope and perform tasks based on project plans

CAPTRUST Financial Advisors, LLC, Raleigh, NC Aug 2016 – May 2019

Facilities Project Planner- Corporate Real Estate Integrations

•Managing operations for corporate location and regional portfolio totaling over 75,000 sq. ft. & over 32 satellite offices in a 100,000 rsf real estate foot print located throughout 20 states providing a seamless interface with HR, Facilities, IT, CEO and C-Suite level executives

•Establish overall facility/emergency & safety standards for the entire portfolio

•Procurement of all office furniture across the portfolio

•Manages all facets of Project/Event/Vendor/Facilities management (budget, schedule, procurement, quality and risk for real estate facilities, office and IT projects including planning, design, construction, implementation and closeout)

•Direct and Implement SAAS Projects under direction of Sr. IT Integrations Director

•Develop and distribute status reports to project shareholders & vendors and monitor deliverables

•Identify potential people-side risks and anticipate points of resistance to develop mitigation plans

•Develop an actionable and targeted change management plan including communications, sponsor, stakeholder management, learning, and adoption plans to develop strategy based on situational awareness

•Provide Move Management for 1200 employees, space planning and relocation coordination

•Effectively prioritize and manage maintenance work requests based on urgency, importance, and needs

•Direct renovation or new construction activities ensuring compliance with federal and local regulations

•Developed and managed realistic, workable plans and timelines for office, IT and real estate integration expansion projects including foundation/marketing or hospitality events, furniture layout/procurement, fabrics, construction docs and permits, COI’s, moves adds and changes, data/cabling, billing, estimates/ proposals, installers etc.

•Site/Lease Portfolio Project coordination and tracking, lease tool interaction, inputting, reporting, & queries

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