Sales Manager General
Resume:
Michael Dua
General Manager
Summerville, SC ****3
*********@*****.***
Professional Summary
Successful Sales/Finance Manager capable of meeting and exceeding sales goals while focusing on company
growth and profits.
Authorized to work in the US for any employer
Work Experience
General Manager
Asheboro Ford-Asheboro, NC
January 2017 to September 2023
Started as General Sales Manager and promoted to General Manager, my responsibilities included overseeing the entire dealership.
F&I training
Marketsource-Summerville, SC
January 2014 to December 2017
Traveled throughout NC and SC training Finance Managers on Ford products available to consumers with the objective of increasing backend PVR.
Sales Manager
McElveen Automotive Group
April 2012 to July 2013
Facilitated a positive atmosphere while increasing CSI scores to higher than zone average. While at the Chevrolet store, I was able to increase GPR from $1000.00 per copy to a running $2400.00 plus per copy. While at Economy Cars, McElveen's BHPH lot, I increased GPR to a running $3500.00 per copy while reducing loses due to repossessions and chargebacks to the lowest levels in Economy's history Used Car Sales Manager
Low Country VW
November 2011 to April 2012
Due to my extensive time focusing on used sales in this industry, Low Country VW hired me to facilitate the opening of Low Country Pre-Owned. During the short time I was there, I delivered 150% of the monthly running inventory average
Field Rep
Dua Electric
January 2010 to September 2011
Acted as a liason between subcontractors and General contractors to efficiently and effectively run job sites to maximize productivity as well as completion of jobs in a timely manner. Handled all submittals, as well as
quoting jobs, ordering supplies on an as need basis to keep jobs running at maximum efficiency Sales Manager/Business Manager
Joyce Honda
August 2008 to January 2010
Responsibilities included a combination of Sales Management as well as F&I. Facilitated a team approach to increase productivity and enhance employee morale. Taught employees successful sales and closing techniques.
Special Finance/General Sales Manager
Rosado Automotive Group
November 2002 to July 2008
As with Star Automotive Group, I established a Special Finance Department in the organization that substantially increased company growth and profit. Oversaw this department throughout the organization as well as assisting in other aspects of the sales process to help train sales people to obtain maximum profit and CSI. Took over one of the struggling franchise stores and was influential in tripling business volume and doubling
average gross per copy while improving their service department's volume 800%. Special Finance Manager/Sales Manager
Star Automotive
February 1996 to November 2002
Started in sales. Within three months time, I saw the need for a department to handle bad credit. Researched
finance programs and was able to start the first Special Finance program in the Lehigh Valley area of Pennsylvania. As Star grew with satellite stores, I implemented Special Finance into all locations and trained all
F&I managers in all aspects of finance.
Assisted in opening satellite locations with training of sales people, purchasing vehicles for sales and setting up an e-bay program to maximize profit on wholesale vehicles. Education
High School Diploma
Parsippany High School - Parsippany, NJ
1982
Skills
• Operations management
• Sales
• Negotiation
• Problem management
• Communication skills
• Financial acumen
• Leadership
• Management
• Recruiting
• Merchandising
• Marketing
• Profit & loss
• Business requirements
• Team management
• Analysis skills
• Retail management
• Territory management
• Budgeting
• CRM software
• Organizational skills
• Dealership experience
• Project management
• Salesforce
• Sales management
• Pricing
• Training & development
• Supervising experience
• Plumbing
• Business development
• Customer service
• Store management
Certifications and Licenses
Driver's License
August 2021 to August 2029
Motorcycle License
Additional Information
Skills
Accomplished manager Analytical problem solver
Positive and upbeat Highly motivational
Strong interpersonal skills Strong customer retention Empowers high-performing sales teams Team builder
CSI focused
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