Implementation Manager Project Management

**********@*****.*** • 706-***-****

CURTIS BLACKMON

PROFESSIONAL SUMMARY

Implementation Manager with over 8 years of expertise in technology planning and deployment, adept at identifying and resolving installation, maintenance, and troubleshooting challenges. Demonstrates comprehensive management of implementation lifecycles, ensuring streamlined documentation processes for efficient setup and maintenance. Committed to leveraging analytical skills to enhance operational efficiency and drive successful project outcomes.

PROFESSIONAL EXPERIENCE

CAPACITY PLANNERDec 2022 - Jun 2024

DB Schenker Inc.Houston, TX

Oversee freight data for accuracy, cost, and schedule compliance, ensuring seamless operations.

Coordinate alternative carrier solutions for non-fleet movements, enhancing logistical efficiency.

Identify and address potential shipment issues to prevent service failures and cost increases.

Serve as central contact for customer inquiries, streamlining booking processes and communication.

Monitor specialty product performance, reporting issues to maintain high service standards.

IMPLEMENTATION MANAGERApr 2021 - Dec 2022

N Group Jefferson, GA

Managed implementation processes, aligning with organizational and regulatory needs.

Resolved system barriers, enhancing support and issue resolution efficiency.

Monitored contracts to identify risks, ensuring timely and cost-effective development.

Led technology road mapping, aligning deployments with specifications.

Developed work plans and budgets, optimizing resource allocation and project scope.

Monitored contracts and service level agreements to identify potential risks and implemented mitigation actions to protect the development process from unforeseen delays and costs.

SUPERVISOR May 2016 - Apr 2021

DSC LogisticsHartwell, GA

Led team scheduling, ensuring deadlines met and shifts fully staffed.

Optimized workflows through leadership, boosting team efficiency.

Maintained accurate shipment records for accountability and reporting.

Prepared essential documents for efficient material routing.

Conducted performance evaluations, providing constructive feedback.

Implemented creative workflow solutions, significantly boosting team productivity and reducing bottlenecks in logistics operations.

LEAD MACHINE OPERATORMay 2015 - May 2016

Quality Industries Hartwell, GA

Led machinery setup and operations, ensuring adherence to technical specifications.

Identified and rectified production defects, enhancing product quality.

Calibrated equipment with precision, optimizing manufacturing efficiency.

Monitored machine performance, swiftly addressing malfunctions.

Ensured compliance with safety standards, minimizing operational risks.

Pioneered novel troubleshooting techniques, swiftly resolving complex mechanical issues and minimizing production disruptions.

Meticulously maintained comprehensive equipment logs, facilitating data-driven decisions for preventive maintenance schedules.

SKILLS

Risk mitigation planning, Supply Chain Distribution, Quality Assurance, Assembly and Production, Documentation Management, Project Management, Warehouse Distribution, Logistics, Supervising/Management, Operating Systems, SAP, Microsoft SharePoint, Computer Networking, Logistics Coordination, Project Management, Operational Strategy, Process Improvement.

EDUCATION

HIGH SCHOOL DIPLOMASep 1998 - May 2001

Cedar Shoals High School Athens, GA

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